Diploma of Customs Broking


This qualification is designed for customs broker job roles within the transport and logistics industry. Successful achievement of the qualification will require competence in units of competency that relate to the job role requirements defined as aligned at AQF Level 5.

Job roles:

The TLI50813 Diploma of Customs Broking qualification is aligned to the following defined roles:

Customs Broker.


Requirements for achievement of the qualification

A successful assessment outcome for a total of 18 units of competency comprising:

15 core units listed below


3 elective units from the general elective units listed below. Alternatively up to 1 unit from the TLI10 Transport and LogisticsTraining Package or any other nationally endorsed Training Package or accredited training course, however, the elective units selected must contribute to the vocational outcomes of the qualification and align with the job role.

Where imported units are selected, care must be taken to ensure that all prerequisites specified in the unit are complied with.

Core Units





add topic TLIX4036A

Analyse, advise on and carry out integrated border clearance transactions

add topic TLIX5046A

Carry out standard customs clearance practices

add topic TLIX5047A

Determine customs value

add topic TLIX5048A

Determine import and/or export prohibitions and/or restrictions

add topic TLIX5049A

Determine indirect taxes

add topic TLIX5050A

Determine origin of goods and apply preference schemes or free trade agreements

add topic TLIX5051A

Determine tariff classification of goods

add topic TLIX5052A

Determine complex customs value

add topic TLIX5053A

Determine tariff classification for complex goods

add topic TLIX5054A

Comply with biosecurity border clearance

add topic TLIX5055A

Apply anti-dumping and countervailing measures

add topic TLIX5056A

Carry out additional customs clearance practices

add topic TLIX5057A

Prepare documents for customs clearance

add topic TLIX5058A

Review decisions of regulatory bodies

add topic TLIX5059A

Undertake border clearance functions

General Elective Units




Handling Cargo/Stock

add topic TLIA5035A

Manage international freight transfer



add topic TLIG3002A

Lead a work team or group


Customer Service

add topic BSBCUS501C

add topic TLII4005A

add topic TLII4017A

Manage quality customer service

Market services and products to clients

Develop freight customers


Resource Management

add topic BSBMGT502B

add topic TLIL5063A

Manage people performance

Review contracts, insurance, risk and liability in the international freight forwarding context


Training and Assessment

add topic TLIM4004A

Mentor individuals or small groups


Administration and Finance

add topic BSBFIM501A

add topic BSBMGT515A

add topic TLIP5025A

Manage budgets and financial plans

Manage operational plan

Set and achieve budget


Contract Procurement

add topic TLIR4001A

add topic TLIR4002A

add topic TLIR4003A

Monitor supplier performance

Source goods/services and evaluate contractors

Negotiate a contract


    Not applicable.

Entry Requirements

Not applicable.

Licensing Information

Not applicable.

Employability Skills

Employability Skills Summary for TLI50813 Diploma of Customs Broking

The following table contains a summary of the employability skills as identified by the Transport and Logistics Industry for this qualification. This table should be interpreted in conjunction with the detailed requirements of each unit of competency packaged in this qualification. The outcomes described here are broad industry requirements that may vary depending on packaging options.

Employability Skill

Industry/enterprise requirements for this qualification include:


Read and interpret legislation and regulations

Use communication systems and processes used within the Customs Broking industry

Communicate effectively with customers and regulators

Read and interpret, instructions, manuals, and documents applicable to role within the Customs Broking industry

Speak clearly and directly with clients, regulators and others on matters related to operating within the Customs Broking industry

Prepare and lodge documents as part of duties, including entering data in relevant software application systems

Use appropriate communication equipment to source information.


Assist in dispute resolution processes that may arise during operations within the Customs Broking industry

Collaborate with others within the job role context within the Customs Broking industry

Interact with persons of different ages, gender, race, religion, political persuasion, etc.

Problem solving

Identify and solve or report problems arising within job role in the Customs Broking industry

Recognise problems that may occur in the undertaking of various tasks within the Customs Broking industry and take appropriate action to resolve problems within limits of responsibility.

Initiative and enterprise

Respond appropriately to any changes in software application systems, standard operating procedures and the requirements of the working environment

Planning and organising

Apply emergency plans, systems and procedures as required to ensure that security is not comprised

Comply with applicable legislation and regulations

Apply and ensure security and safety requirements as required under legislation and regulations

Collect and interpret information needed during operations within limits of responsibility within the Customs Broking industry

Manage time effectively in the job role.

Self management

Follow work plans and schedules

Check own work performance

Demonstrate integrity in the workplace.


Participate in continuous professional development as required to work within the Customs Broking industry, in response to any changes in the legislation and regulations, processes and equipment used in the Customs Broking industry.


Use technology to source additional information required during operations within the Customs Broking industry

Apply operational instructions for software application systems used during operations within the Customs Broking industry.