These units of competency from the BSB Business Services Training Package meet the industry requirements for developing an established small business.

Managers and leaders.

BSBCUS501 Manage quality customer service

BSBSMB413 Design a digital action plan for small business

BSBSMB415 Refine and strengthen a small business

BSBSMB418 Manage compliance for small business

Units from this skill set can contribute to credit towards BSB42515 Certificate IV in Small Business Management.