Statement of Attainment

Required form of words for Statement of Attainment

This skill set meets industry requirements as specified in the CHC08 Community Services Training Package for individuals employed in an area that may require mediation skills


This skill set has been endorsed by industry as appropriate for people who hold a relevant professional or vocational qualification or commensurate industry skills as evaluated through recognition of prior learning processes.

It provides skills and knowledge to facilitate a mediation process.


The Mediation skill set consists of:


add topic CHCMED411B Conduct a sound assessment of a dispute in preparation for mediation

add topic CHCMED412B Gather and clarify information for the mediation process

add topic CHCMED413B Manage communication processes to define the dispute

add topic CHCMED414A Facilitate mediation processes

add topic CHCMED415A Facilitate interaction between parties in mediation

add topic CHCMED416C Consolidate and conclude the mediation process

add topic CHCMED417B Reflect and improve upon professional mediation practice


These units may provide credit towards a number of community sector qualifications at Certificate IV level or above.