Required form of words for Statement of Attainment

This skill set meets industry requirements as specified in the CHC08 Community Services Training Package for individuals employed in an area that may require mediation skills

This skill set has been endorsed by industry as appropriate for people who hold a relevant professional or vocational qualification or commensurate industry skills as evaluated through recognition of prior learning processes.

It provides skills and knowledge to facilitate a mediation process.

Units

CHCMED411B Conduct a sound assessment of a dispute in preparation for mediation

CHCMED412B Gather and clarify information for the mediation process

CHCMED413B Manage communication processes to define the dispute

CHCMED414A Facilitate mediation processes

CHCMED415A Facilitate interaction between parties in mediation

CHCMED416C Consolidate and conclude the mediation process

CHCMED417B Reflect and improve upon professional mediation practice

These units may provide credit towards a number of community sector qualifications at Certificate IV level or above.