Audience

This skill set has been endorsed by industry as appropriate for people, employed as support or care workers, who provide direct client care in a range of contexts, including aged care, home and community care and disability.

It provides a set of skills for engaging in direct client care work in sectors undergoing significant reform.


Subjects

The Client-oriented service delivery skill set consists of:



Pathways...

These units provide credit towards a range of qualifications at Certificate III and Certificate IV.