Statement of Attainment

These units of competency from ICA11 Information and Communications Technology and BSB07 Business Services Training Packages meet competency requirements for basic computer hardware and system troubleshooting.


This skill set is for persons wanting to trouble shoot basic computer hardware and system problems, and work safely across a variety of industries.


The Basic Computer Hardware and System Troubleshooting Skill Set consists of:

add topic BSBWHS201A Contribute to health and safety of self and others

add topic ICAICT201A Use computer operating systems and hardware

add topic ICASAS201A Maintain inventories for equipment, software and documentation

add topic ICASAS205A Maintain IT system integrity

add topic ICASAS206A Detect and protect from spam and destructive software

add topic ICASAS207A Protect and secure information assets

add topic ICASAS208A Maintain IT equipment and consumables

add topic ICASAS209A Connect and use a home-based local wireless network


This skill set provides credit towards ICA20111 Certificate II in Information, Digital Media and Technology.