Statement of Attainment

These units of competency from ICA11 Information and Communications Technology Training Package meet competency requirements for support skills in hardware, software, operating systems and networks.


This skill set is for persons who are able to work as hardware technicians, providing support in a range of ICT work areas and activities.


The Hardware Technician Skill Set consists of:

add topic ICAICT302A Install and optimise operating system software

add topic ICAICT303A Connect internal hardware components

add topic ICASAS307A Install, configure and secure a small office home office network

add topic ICASAS301A Run standard diagnostic tests

add topic ICASAS305A Provide IT advice to clients

add topic ICASAS306A Maintain equipment and software


This skill set provides credit towards ICA30111 Certificate III in Information, Digital Media and Technology.