Statement of Attainment
These units meet industry requirements for those involved in the provision of workplace relations information.
Audience
This skill set is for those with a relevant professional or vocational qualification or commensurate industry skills as evaluated through recognition of prior learning processes. It provides the skills and knowledge required to provide workplace relations information to other parties.
Subjects
The Workplace Relations Information Skill Set consists of:
Use multiple information systems | |
Process customer complaints | |
Research, locate and provide legal and other information in response to requests | |
Process incoming workplace relations enquiries | |
Respond to general workplace relations enquiries | |
Support the provision of workplace relations information |
Pathways...
These units provide credit towards PSP42212 Certificate IV in Government (Workplace Relations).