Statement of Attainment
These units of competency from the SIR Retail Services Training Package provide a set of skills to perform basic tasks associated with the day to day operations of an online business.
Audience
Individuals working in an online retail environment and performing a range of basic fundamental and day-to-day operational tasks for the coordination of online retail activities.
Subjects
The Online Retail Coordination consists of:
Unit code | Unit title |
Provide online customer service | |
Monitor and interpret online data analytics | |
Prepare digital content | |
Use social media to engage customers |
