Statement of Attainment

These units of competency from the SIR Retail Services Training Package provide a set of skills to manage ecommerce or online retail business activity.


Individuals managing the operations of an ecommerce site or online retail business.


The Ecommerce Management consists of:

Unit code

Unit title

add topic SIRXCEG007

Develop online customer service standards

add topic SIRXECM003

Design an ecommerce site

add topic SIRXMKT006

Develop a social media strategy

add topic SIRXMKT007

Develop a digital marketing plan

add topic SIRXSTR001

Develop an ecommerce strategy


Achievement of these units may provide credit towards the SIR50116 Diploma of Retail Leadership.