Statement of Attainment

These units of competency from the SIT Tourism, Travel and Hospitality Training Package provide a set of skills to provide quality service tailored to the cultural and language needs of international visitors.


This skill set is for those tourism, travel and hospitality industry frontline service personnel who deal directly with visitors from international markets on a daily basis.


The Service for International Visitors consists of:

Unit code

Unit title

add topic SITXCCS006

Provide service to customers

add topic SITXCOM002

Show social and cultural sensitivity

add topic SITXLAN001

Conduct basic oral communication in a language other than English


Achievement of these units provides credit towards qualifications in tourism, travel, hospitality, events, guiding, holiday parks and resorts in the SIT Tourism, Travel and Hospitality Training Package.