Qualifications

Units of competency

  • ZBSGCUS1A add topic Provide information & advice to customers regarding the products/services of the organisation
  • ZBSGCUS2A add topic Resolve customer complaints to ensure organisational goals are met
  • ZBSGCUS3A add topic Provide customer service
  • ZBSGCUS4A add topic Practice & promote customer service
  • ZBSGFEQ10A add topic Monitor storage facilities
  • ZBSGFEQ1A add topic Select & operate equipment
  • ZBSGFEQ2A add topic Clean & maintain equipment & facilities
  • ZBSGFEQ3A add topic Ensure calibration checks are performed
  • ZBSGFEQ4A add topic Maintain inventory & service of equipment
  • ZBSGFEQ5A add topic Organise maintenance, inventory & replacement of equipment
  • ZBSGFEQ6A add topic Perform consumable stock & inventory control
  • ZBSGFEQ7A add topic Maintain appropriate levels of consumable stock
  • ZBSGFEQ8A add topic Store & receive consumable stock into inventory
  • ZBSGFEQ9A add topic Manage & control stock supply
  • ZBSGITW10A add topic Participate in identifying & establishing requirements for new team position
  • ZBSGITW1A add topic Organise own work schedule & coordinate with schedules of others to achieve group/department goals
  • ZBSGITW2A add topic Monitor completion of tasks
  • ZBSGITW3A add topic Participate in the allocation & completion of team tasks
  • ZBSGITW4A add topic Liaise with team members to allocate & complete tasks to achieve team & group goals
  • ZBSGITW5A add topic Manage the team to ensure team achievements reflect identified organisational goals
  • ZBSGITW6A add topic Resolve conflict
  • ZBSGITW7A add topic Manage conflict
  • ZBSGITW8A add topic Roster staff to ensure appropriate levels of staffing are maintained
  • ZBSGITW9A add topic Participate in staff selection to ensure appropriate levels of staff are maintained
  • ZBSGOHS1A add topic Manage waste to ensure appropriate disposal
  • ZBSGOHS2A add topic Maintain security to ensure a safe environment
  • ZBSGOHS3A add topic Follow OH&S policies & procedures in the workplace to ensure own safety and that of others
  • ZBSGOHS4A add topic Apply safe & hygienic personal work practices to ensure quality of outcomes
  • ZBSGOHS5A add topic Implement & monitor OH&S policies, procedures & programs
  • ZBSGPRO1A add topic Participate in own professional development
  • ZBSGPRO2A add topic Facilitate professional development
  • ZBSGQUA1A add topic Follow quality assurance procedures
  • ZBSGQUA2A add topic Implement & monitor quality assurance processes
  • ZBSGQUA3A add topic Implement change to improve efficiency
  • ZBSGREK1A add topic Operate a computer to gain access to & retrieve data & to produce simple documents
  • ZBSGREK2A add topic Use advanced functions of software to produce complex documents, reports and worksheets
  • ZBSGREK3A add topic Manage the design & development of documents, reports and worksheets
  • ZBSGREK4A add topic Prepare documents for issue
  • ZBSGREK5A add topic Complete donation documentation
  • ZBSGREK6A add topic Supervise the established records system to ensure integrity of the system
  • ZBSSCO10A add topic Provide post donation care to ensure well being of donor
  • ZBSSCO2A add topic Explain the collection process and associated risks to inform donors
  • ZBSSCO4A add topic Observe & report any behaviour irregularities that may place at risk people or the product
  • ZBSSCO5A add topic Prepare the venesection
  • ZBSSCO6A add topic Perform a safe and successful venesection
  • ZBSSCO7A add topic Monitor condition of donor during donation to ensure health & safety of donor
  • ZBSSCO8A add topic Ensure the donation conforms with established procedures to ensure quality assurance
  • ZBSSCO9A add topic Complete donor records for traceability & accountability following completion of donation
  • ZBSSDOS10A add topic Interview donors to assess suitability to donate against selection criteria guidelines
  • ZBSSDOS11A add topic Determine eligibility of potential apheresis donors against selection criteria guidelines
  • ZBSSDOS12A add topic Observe & report behaviour irregularities that may place at risk people or the product
  • ZBSSDOS13A add topic Inform donor of donor status according to assessment outcome(s)
  • ZBSSDOS1A add topic Contribute to the update of donor selection criteria to establish guidelines
  • ZBSSDOS2A add topic Maintain confidentiality to ensure donor trust
  • ZBSSDOS3A add topic Explain the selection process to inform donors
  • ZBSSDOS4A add topic Explain the collection process & associated risks to inform donors
  • ZBSSDOS5A add topic Register donors to maintain the data base & accurate individual donor records
  • ZBSSDOS6A add topic Perform initial physical & chronological assessment of potential donors against selection criteria
  • ZBSSDOS7A add topic Perform assessment of haemoglobin sample
  • ZBSSDOS8A add topic Perform measurement & assessment of blood pressure
  • ZBSSDOS9A add topic Confirm assessment outcome against selection criteria guidelines
  • ZBSSIDR10A add topic Process returned blood & blood products
  • ZBSSIDR11A add topic Maintain records of blood & blood products for traceability
  • ZBSSIDR12A add topic Monitor & respond to blood & blood products stock levels
  • ZBSSIDR13A add topic Maintain stock levels of blood & blood products
  • ZBSSIDR14A add topic Supply data on blood & blood product inventory & transactions
  • ZBSSIDR15A add topic Analyse blood & blood product inventory & transaction data for planning purposes
  • ZBSSIDR1A add topic Receive & record blood & blood product orders
  • ZBSSIDR2A add topic Select & package blood & blood product orders for despatch
  • ZBSSIDR3A add topic Package & despatch plasma to CSL Bioplasma
  • ZBSSIDR4A add topic Distribute special products
  • ZBSSIDR5A add topic Issue blood & blood products for research & teaching purposes
  • ZBSSIDR6A add topic Coordinate & organise despatch
  • ZBSSIDR7A add topic Recall, recover & withdraw blood & blood products
  • ZBSSIDR8A add topic Manage blood & blood product waste
  • ZBSSIDR9A add topic Receive blood & blood product waste
  • ZBSSPRO10A add topic Collect samples for testing to meet quality control standards
  • ZBSSPRO11A add topic Manage sample testing to meet quality control standards
  • ZBSSPRO12A add topic Prepare data for statistical analysis for forecasting and planning
  • ZBSSPRO13A add topic Analyse statistical information for forecasting & forward planning
  • ZBSSPRO1A add topic Receive blood donations from suppliers
  • ZBSSPRO2A add topic Maintain stock levels above critical levels
  • ZBSSPRO3A add topic Decide appropriate component allocation for processing
  • ZBSSPRO4A add topic Label blood donations with appropriate component labels according to component processing
  • ZBSSPRO5A add topic Check to see if all labelling is correct
  • ZBSSPRO6A add topic Process blood donations according to allocation
  • ZBSSPRO7A add topic Modify blood components according to request
  • ZBSSPRO8A add topic Store blood & blood components in quarantine
  • ZBSSPRO9A add topic Clear blood & blood components for release & transfer to appropriate location for distribution
  • ZBSSSPT1A add topic Perform pre-acceptance procedures of test kits & reagents to ensure quality
  • ZBSSSPT2A add topic Prepare solutions & reagents for laboratory use
  • ZBSSSPT3A add topic Prepare samples for testing
  • ZBSSSPT4A add topic Perform testing to ensure safe supply of blood and blood products
  • ZBSSSPT5A add topic Determine action to clarify anomalous/invalid test results
  • ZBSSSPT6A add topic Perform additional manual and/or semi automated testing to provide information for donor management
  • ZBSSSPT7A add topic Despatch samples for additional external testing
  • ZBSSSPT8A add topic Prepare test reports for distribution