Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AHCBUS503 Mapping and Delivery Guide
Negotiate and monitor contracts

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency AHCBUS503 - Negotiate and monitor contracts
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to negotiate and monitor contracts.All work must be carried out to comply with organisational requirements, work health and safety legislation and codes and in consultation with the management team.This unit applies to individuals who take personal responsibility and exercise autonomy in undertaking complex work. They must analyse information and exercise judgement to complete a range of advanced skilled activities.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Competency is to be assessed in the workplace or simulated environment that accurately reflects performance in a real workplace setting.

Assessors must satisfy current standards for RTOs.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Define agreements with external parties to the business for service provision
  • Identify and define the enterprise requirements of a business relationship with external sources
  • Establish the ranges of acceptable outcomes from a negotiation
  • Make contact with individuals, bodies or corporations and discuss requirements of an agreement
  • Clarify communication channels between all parties
  • Exchange references where applicable
  • Maintain sound practice and procedure for business meetings and document discussions and agreements
       
Element: Complete the formal agreement
  • Ensure negotiations conform to established enterprise requirements and relevant legislation
  • Document requirements of the contract
  • Clarify and resolve areas of ambiguity or concern
  • Ensure conditions for service or supply are agreed between the parties including the key performance indicators
  • Undertake alternative processes where agreement is unable to be reached
  • Confirm the agreement based on mutually acceptable terms
  • Ensure penalties or redress for non-performance
  • Sign and exchange contract documentation between the relevant parties
       
Element: Monitor the performance of contracts
  • Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance
  • Identify and consult professional and regulatory bodies available to support commercial grievance processes
  • Monitor completion of contract against key performance indicators
  • Advise parties of issues in respect to non-compliance in writing
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Define agreements with external parties to the business for service provision

1.1 Identify and define the enterprise requirements of a business relationship with external sources

1.2 Establish the ranges of acceptable outcomes from a negotiation

1.3 Make contact with individuals, bodies or corporations and discuss requirements of an agreement

1.4 Clarify communication channels between all parties

1.5 Exchange references where applicable

1.6 Maintain sound practice and procedure for business meetings and document discussions and agreements

2. Complete the formal agreement

2.1 Ensure negotiations conform to established enterprise requirements and relevant legislation

2.2 Document requirements of the contract

2.3 Clarify and resolve areas of ambiguity or concern

2.4 Ensure conditions for service or supply are agreed between the parties including the key performance indicators

2.5 Undertake alternative processes where agreement is unable to be reached

2.6 Confirm the agreement based on mutually acceptable terms

2.7 Ensure penalties or redress for non-performance

2.8 Sign and exchange contract documentation between the relevant parties

3. Monitor the performance of contracts

3.1 Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance

3.2 Identify and consult professional and regulatory bodies available to support commercial grievance processes

3.3 Monitor completion of contract against key performance indicators

3.4 Advise parties of issues in respect to non-compliance in writing

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

establish agreements with sources external to the enterprise

complete contract documentation

monitor the performance of contracts

negotiate to obtain a fair outcome.

The candidate must demonstrate knowledge of:

contract and commercial law applicable to the type of agreement

processes of formulation and negotiation of contracts

enterprise business policies and plans including procedures for maintenance of confidentiality.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Define agreements with external parties to the business for service provision

1.1 Identify and define the enterprise requirements of a business relationship with external sources

1.2 Establish the ranges of acceptable outcomes from a negotiation

1.3 Make contact with individuals, bodies or corporations and discuss requirements of an agreement

1.4 Clarify communication channels between all parties

1.5 Exchange references where applicable

1.6 Maintain sound practice and procedure for business meetings and document discussions and agreements

2. Complete the formal agreement

2.1 Ensure negotiations conform to established enterprise requirements and relevant legislation

2.2 Document requirements of the contract

2.3 Clarify and resolve areas of ambiguity or concern

2.4 Ensure conditions for service or supply are agreed between the parties including the key performance indicators

2.5 Undertake alternative processes where agreement is unable to be reached

2.6 Confirm the agreement based on mutually acceptable terms

2.7 Ensure penalties or redress for non-performance

2.8 Sign and exchange contract documentation between the relevant parties

3. Monitor the performance of contracts

3.1 Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance

3.2 Identify and consult professional and regulatory bodies available to support commercial grievance processes

3.3 Monitor completion of contract against key performance indicators

3.4 Advise parties of issues in respect to non-compliance in writing

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and define the enterprise requirements of a business relationship with external sources 
Establish the ranges of acceptable outcomes from a negotiation 
Make contact with individuals, bodies or corporations and discuss requirements of an agreement 
Clarify communication channels between all parties 
Exchange references where applicable 
Maintain sound practice and procedure for business meetings and document discussions and agreements 
Ensure negotiations conform to established enterprise requirements and relevant legislation 
Document requirements of the contract 
Clarify and resolve areas of ambiguity or concern 
Ensure conditions for service or supply are agreed between the parties including the key performance indicators 
Undertake alternative processes where agreement is unable to be reached 
Confirm the agreement based on mutually acceptable terms 
Ensure penalties or redress for non-performance 
Sign and exchange contract documentation between the relevant parties 
Identify the rights and obligations of parties to a contract and implement appropriate methods of addressing non-performance 
Identify and consult professional and regulatory bodies available to support commercial grievance processes 
Monitor completion of contract against key performance indicators 
Advise parties of issues in respect to non-compliance in writing 

Forms

Assessment Cover Sheet

AHCBUS503 - Negotiate and monitor contracts
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AHCBUS503 - Negotiate and monitor contracts

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: