Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AHCBUS503A Mapping and Delivery Guide
Negotiate and monitor contracts

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency AHCBUS503A - Negotiate and monitor contracts
Description This unit covers the negotiation and monitoring of contracts and defines the standard required to: establish agreements with sources external to the enterprise; complete contract documentation; monitor the performance of contracts.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to those whose work involves negotiating contracts with clients and others.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish agreements with sources external to the enterprise
  • The enterprise requirements of a business relationship with external sources are identified and defined.
  • The ranges of acceptable outcomes from a negotiation are established.
  • Contact is made with individuals, bodies or corporations, the appropriate individual is identified, and requirements of an agreement are discussed and mutually acceptable terms agreed.
  • Sound practice and procedure for business meetings are maintained and all agreements are documented.
       
Element: Complete contract documentation
  • Requirements of the contract are clearly documented and understood by the relevant parties.
  • Areas of ambiguity or concern are clarified and resolved.
  • Conditions for service or supply are agreed between the parties including the determination of key performance indicators.
  • Alternative processes are undertaken where agreement is unable to be reached in accordance with enterprise procedures.
  • Negotiations conform to established enterprise requirements and relevant legislation.
  • Contract documentation is signed and exchanged between the relevant parties.
       
Element: Monitor the performance of contracts
  • The rights and obligations of parties to a contract are identified, and appropriate methods of addressing non-performance are implemented.
  • Professional and regulatory bodies available to support commercial grievance processes are identified and consulted when required.
  • Completion of contract against key performance indicators is monitored.
  • Issues in respect to non-compliance are advised to the other party in writing.
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

establish agreements with sources external to the enterprise

complete contract documentation

monitor the performance of contracts.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

establish agreements with sources external to the enterprise

complete contract documentation

monitor the performance of contracts

use literacy skills to fulfil job roles as required by the organisation. The level of skill may range from reading and understanding documentation to completion of written reports

use oral communication skills/language competence to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification, negotiating solutions and responding to a range of views

use numeracy skills to estimate, calculate and record complex workplace measures

use interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

contract/commercial law applicable to the type of agreement

processes of formulation and negotiation of contracts

enterprise business policies and plans including procedures for maintenance of confidentiality

selection and appropriate application of technology, information systems and procedures.

The range statement relates to the unit of competency as a whole.

Contract requirements may include:

quality or enterprise work specifications and procedures

manufacturer's specifications and/or supplier's handling and storage advice

workplace operating procedures and policies

supplier and/or client instructions

legal and contract documentation

Materials Safety Data Sheets (MSDSs)

communications technology equipment

personal and work area work procedures and practices

relevant State, Territory and Commonwealth legislative

framework concerning contracts and trade practices

Occupational Health and Safety (OHS) in terms of duties of employers, employees, suppliers and contractors contracts

hazardous substances and dangerous goods

environment protection

equal opportunity

equal employment opportunity

affirmative action standards

certification requirements

license, patent or copyright arrangements

quality assurance procedures

emergency procedures.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
The enterprise requirements of a business relationship with external sources are identified and defined. 
The ranges of acceptable outcomes from a negotiation are established. 
Contact is made with individuals, bodies or corporations, the appropriate individual is identified, and requirements of an agreement are discussed and mutually acceptable terms agreed. 
Sound practice and procedure for business meetings are maintained and all agreements are documented. 
Requirements of the contract are clearly documented and understood by the relevant parties. 
Areas of ambiguity or concern are clarified and resolved. 
Conditions for service or supply are agreed between the parties including the determination of key performance indicators. 
Alternative processes are undertaken where agreement is unable to be reached in accordance with enterprise procedures. 
Negotiations conform to established enterprise requirements and relevant legislation. 
Contract documentation is signed and exchanged between the relevant parties. 
The rights and obligations of parties to a contract are identified, and appropriate methods of addressing non-performance are implemented. 
Professional and regulatory bodies available to support commercial grievance processes are identified and consulted when required. 
Completion of contract against key performance indicators is monitored. 
Issues in respect to non-compliance are advised to the other party in writing. 

Forms

Assessment Cover Sheet

AHCBUS503A - Negotiate and monitor contracts
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AHCBUS503A - Negotiate and monitor contracts

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: