Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AHCBUS604 Mapping and Delivery Guide
Design and manage the enterprise quality management system

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency AHCBUS604 - Design and manage the enterprise quality management system
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to design and manage an agricultural or horticultural enterprise quality management system.All work must be carried out to comply with organisational requirements, work health and safety legislation and codes, sustainability practices and in consultation with the management team.This unit applies to individuals who take personal responsibility for their own work and exercise autonomy in undertaking complex work. They must analyse information and exercise judgement to complete a range of advanced skilled activities. They analyse, design and communicate solutions to a range of complex problems.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Competency is to be assessed in the workplace or simulated environment that accurately reflects performance in a real workplace setting.

Assessors must satisfy current standards for RTOs.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Compare enterprise systems and processes with industry benchmarks
  • Obtain industry benchmarks for best practice
  • Examine production performance using comparative analysis techniques
  • Implement relevant codes of practice
  • Audit business systems against best practice criteria
  • Analyse marketing plans and evaluate Quality Assurance (QA) schemes
  • Audit human resources management practices against best practice criteria
  • Assess environmental and natural resources parameters against best practice
       
Element: Identify areas for improvement within the enterprise
  • Establish targets and performance indicators
  • Implement systematic strategic planning
  • Embed an ethos for producing quality products in the enterprise culture
  • Define quality standards for products, physical and natural resources, and inputs
  • Establish commitment to knowledge and learning
  • Implement effective communication strategies
       
Element: Undertake continuous monitoring of systems and processes
  • Implement mechanisms for gaining feedback
  • Review performance against targets and performance indicators in an appropriate evaluation cycle
  • Design reporting and documenting procedures
  • Implement improvements to systems and processes
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Compare enterprise systems and processes with industry benchmarks

1.1 Obtain industry benchmarks for best practice

1.2 Examine production performance using comparative analysis techniques

1.3 Implement relevant codes of practice

1.4 Audit business systems against best practice criteria

1.5 Analyse marketing plans and evaluate Quality Assurance (QA) schemes

1.6 Audit human resources management practices against best practice criteria

1.7 Assess environmental and natural resources parameters against best practice

2. Identify areas for improvement within the enterprise

2.1 Establish targets and performance indicators

2.2 Implement systematic strategic planning

2.3 Embed an ethos for producing quality products in the enterprise culture

2.4 Define quality standards for products, physical and natural resources, and inputs

2.5 Establish targets and performance indicators

2.6 Establish commitment to knowledge and learning

2.7 Implement effective communication strategies

3. Undertake continuous monitoring of systems and processes

3.1 Implement mechanisms for gaining feedback

3.2 Review performance against targets and performance indicators in an appropriate evaluation cycle

3.3 Design reporting and documenting procedures

3.4 Implement improvements to systems and processes

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

compare enterprise systems and processes with industry benchmarks

analyse systems and strategies against best practice

identify areas for improvement within the enterprise

document procedures to mitigate risks to quality and address areas for improvement

undertake continuous monitoring of systems and processes.

The candidate must demonstrate knowledge of:

Quality Management (QM) objectives

leadership strategies to establish QM business culture

analysis skills related to the product market, Quality Assurance programs

performance measurement

benchmarking strategies for analysing production and financial performance

environmental standards and monitoring processes

codes of practice

strategic planning processes

scanning techniques for strengths, weaknesses, opportunities and threats

techniques and formats for establishing measurable performance targets

recording and reporting systems

human resource management and training practices/systems related to continuous improvement standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Compare enterprise systems and processes with industry benchmarks

1.1 Obtain industry benchmarks for best practice

1.2 Examine production performance using comparative analysis techniques

1.3 Implement relevant codes of practice

1.4 Audit business systems against best practice criteria

1.5 Analyse marketing plans and evaluate Quality Assurance (QA) schemes

1.6 Audit human resources management practices against best practice criteria

1.7 Assess environmental and natural resources parameters against best practice

2. Identify areas for improvement within the enterprise

2.1 Establish targets and performance indicators

2.2 Implement systematic strategic planning

2.3 Embed an ethos for producing quality products in the enterprise culture

2.4 Define quality standards for products, physical and natural resources, and inputs

2.5 Establish targets and performance indicators

2.6 Establish commitment to knowledge and learning

2.7 Implement effective communication strategies

3. Undertake continuous monitoring of systems and processes

3.1 Implement mechanisms for gaining feedback

3.2 Review performance against targets and performance indicators in an appropriate evaluation cycle

3.3 Design reporting and documenting procedures

3.4 Implement improvements to systems and processes

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain industry benchmarks for best practice 
Examine production performance using comparative analysis techniques 
Implement relevant codes of practice 
Audit business systems against best practice criteria 
Analyse marketing plans and evaluate Quality Assurance (QA) schemes 
Audit human resources management practices against best practice criteria 
Assess environmental and natural resources parameters against best practice 
Establish targets and performance indicators 
Implement systematic strategic planning 
Embed an ethos for producing quality products in the enterprise culture 
Define quality standards for products, physical and natural resources, and inputs 
Establish commitment to knowledge and learning 
Implement effective communication strategies 
Implement mechanisms for gaining feedback 
Review performance against targets and performance indicators in an appropriate evaluation cycle 
Design reporting and documenting procedures 
Implement improvements to systems and processes 

Forms

Assessment Cover Sheet

AHCBUS604 - Design and manage the enterprise quality management system
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AHCBUS604 - Design and manage the enterprise quality management system

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: