Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AHCPGD503 Mapping and Delivery Guide
Manage parks and reserves

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency AHCPGD503 - Manage parks and reserves
Description
Employability Skills
Learning Outcomes and Application This unit of competency describes the skills and knowledge required to manage parks and reserves.It applies to individuals who analyse information and exercise judgement to complete a range of advanced skilled activities and demonstrate deep knowledge in a specific technical area. They have accountability for the work of others and analyse, design and communicate solutions to a range of complex problems. All work is carried out to comply with workplace procedures.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must satisfy current standards for RTOs.

Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Implement business, financial, marketing and human resource management plans
  • Identify goals and objectives for park or reserve management as well as the goals and objectives or charter of linked external agencies
  • Identify the actions required to achieve the plans and determine operational objectives
  • Consult with appropriate personnel to communicate the roles, responsibilities and performance targets of staff and work groups
       
Element: Implement and monitor a purchasing plan
  • Determine the quantity, quality and timing of supply of each input and service as required by the business plan and cash flow budgets
  • Confirm that the purchasing system and records facilitate the selection of suppliers and arrangement of orders
  • Isolate inefficiencies, stock outs and system problems, identify solutions and modify systems as required
  • Establish asset databases and prepare and present asset management reports
  • Consider work health and safety requirements in all purchase decisions
  • Communicate purchasing plan to responsible personnel, initiate and monitor systems and maintain inventories
       
Element: Schedule park or reserve operations
  • Document schedules and timelines of operations in a form that is accessible and understandable to all relevant personnel
  • Identify and coordinate quantity, quality and timing of supply of each input and service as required by the financial, physical and human resource requirements of the operation
  • Coordinate operations to ensure that available labour matches the quantity and type of work to be completed
  • Establish key performance outcomes and indicators to measure performance of all park or reserve operations and personnel
  • Undertake benchmarking as required by the particular organisation
  • Isolate coordination inefficiencies and problems, identify solutions and modify systems as required
       
Element: Manage enterprise office
  • Develop and implement sound office and administrative systems and communications
  • Ensure necessary office equipment is available or purchase where necessary and cost effective to do so
  • Identify work health and safety hazards, assess risks and implement suitable controls
  • Assess and implement innovations in office procedures where appropriate
       
Element: Monitor, review and report on changing conditions
  • Establish systems to monitor operational objectives, identify variance from plans and adjust actions where necessary
  • Establish systems to monitor the immediate and related environments
  • Identify variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives and report to senior management
  • Maintain records, provide reports and document reviews
       
Element: Recommend improvements to operation
  • Review operations and identify possible improvements affecting business planning, personnel morale, productivity and systems efficiency
  • Document recommendations for improvements to operations that are supported by appropriate evidence and reasoned arguments, and present to senior management
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement business, financial, marketing and human resource management plans

1.1 Identify goals and objectives for park or reserve management as well as the goals and objectives or charter of linked external agencies

1.2 Identify the actions required to achieve the plans and determine operational objectives

1.3 Consult with appropriate personnel to communicate the roles, responsibilities and performance targets of staff and work groups

2. Implement and monitor a purchasing plan

2.1 Determine the quantity, quality and timing of supply of each input and service as required by the business plan and cash flow budgets

2.2 Confirm that the purchasing system and records facilitate the selection of suppliers and arrangement of orders

2.3 Isolate inefficiencies, stock outs and system problems, identify solutions and modify systems as required

2.4 Establish asset databases and prepare and present asset management reports

2.5 Consider work health and safety requirements in all purchase decisions

2.6 Communicate purchasing plan to responsible personnel, initiate and monitor systems and maintain inventories

3. Schedule park or reserve operations

3.1 Document schedules and timelines of operations in a form that is accessible and understandable to all relevant personnel

3.2 Identify and coordinate quantity, quality and timing of supply of each input and service as required by the financial, physical and human resource requirements of the operation

3.3 Coordinate operations to ensure that available labour matches the quantity and type of work to be completed

3.4 Establish key performance outcomes and indicators to measure performance of all park or reserve operations and personnel

3.5 Undertake benchmarking as required by the particular organisation

3.6 Isolate coordination inefficiencies and problems, identify solutions and modify systems as required

4. Manage enterprise office

4.1 Develop and implement sound office and administrative systems and communications

4.2 Ensure necessary office equipment is available or purchase where necessary and cost effective to do so

4.3 Identify work health and safety hazards, assess risks and implement suitable controls

4.4 Assess and implement innovations in office procedures where appropriate

5. Monitor, review and report on changing conditions

5.1 Establish systems to monitor operational objectives, identify variance from plans and adjust actions where necessary

5.2 Establish systems to monitor the immediate and related environments

5.3 Identify variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives and report to senior management

5.4 Maintain records, provide reports and document reviews

6. Recommend improvements to operation

6.1 Review operations and identify possible improvements affecting business planning, personnel morale, productivity and systems efficiency

6.2 Document recommendations for improvements to operations that are supported by appropriate evidence and reasoned arguments, and present to senior management

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting.

The candidate must provide evidence that they can:

assess environmental impacts on the immediate and related environments and impact reduction techniques

assess financial systems, prepare and monitor budgets and liaise effectively with consultants and other industry contacts on the spatial and logistical aspects of management systems and on-ground operations

assign work, receive and interpret staff feedback and consultants reports, and respond effectively to achieve management objectives

interpret business, financial, marketing and human resource management plans

research and consult to obtain the information required for effective maintenance and development of the park or reserve

The candidate must demonstrate knowledge of:

principles and practices of park and reserve management

asset and resource management

budgeting, monitoring systems and allocation of monetary resources

legislative and regulatory requirements relevant to parks and reserve land use applications and management activities including OHS, HAZCHEM, dangerous goods, duty of care and Australian Standards as they apply to Parks and Gardens - AS/NZS 4486.1:1997

management information systems

performance management and benchmarking

policies applying across all levels of government and within the specific region, including those under catchment plans

principles of the Australian Natural Heritage Charter and the Draft Guidelines for the Protection, Management and Use of Aboriginal and Torres Strait Islander Cultural Heritage Places and the Burra Charter

sports and recreational land use applications and associated environmental implications

staff training and development principles, practices and techniques

technologically assisted management tools such as computing systems, software and hardware, and telecommunications equipment


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Implement business, financial, marketing and human resource management plans

1.1 Identify goals and objectives for park or reserve management as well as the goals and objectives or charter of linked external agencies

1.2 Identify the actions required to achieve the plans and determine operational objectives

1.3 Consult with appropriate personnel to communicate the roles, responsibilities and performance targets of staff and work groups

2. Implement and monitor a purchasing plan

2.1 Determine the quantity, quality and timing of supply of each input and service as required by the business plan and cash flow budgets

2.2 Confirm that the purchasing system and records facilitate the selection of suppliers and arrangement of orders

2.3 Isolate inefficiencies, stock outs and system problems, identify solutions and modify systems as required

2.4 Establish asset databases and prepare and present asset management reports

2.5 Consider work health and safety requirements in all purchase decisions

2.6 Communicate purchasing plan to responsible personnel, initiate and monitor systems and maintain inventories

3. Schedule park or reserve operations

3.1 Document schedules and timelines of operations in a form that is accessible and understandable to all relevant personnel

3.2 Identify and coordinate quantity, quality and timing of supply of each input and service as required by the financial, physical and human resource requirements of the operation

3.3 Coordinate operations to ensure that available labour matches the quantity and type of work to be completed

3.4 Establish key performance outcomes and indicators to measure performance of all park or reserve operations and personnel

3.5 Undertake benchmarking as required by the particular organisation

3.6 Isolate coordination inefficiencies and problems, identify solutions and modify systems as required

4. Manage enterprise office

4.1 Develop and implement sound office and administrative systems and communications

4.2 Ensure necessary office equipment is available or purchase where necessary and cost effective to do so

4.3 Identify work health and safety hazards, assess risks and implement suitable controls

4.4 Assess and implement innovations in office procedures where appropriate

5. Monitor, review and report on changing conditions

5.1 Establish systems to monitor operational objectives, identify variance from plans and adjust actions where necessary

5.2 Establish systems to monitor the immediate and related environments

5.3 Identify variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives and report to senior management

5.4 Maintain records, provide reports and document reviews

6. Recommend improvements to operation

6.1 Review operations and identify possible improvements affecting business planning, personnel morale, productivity and systems efficiency

6.2 Document recommendations for improvements to operations that are supported by appropriate evidence and reasoned arguments, and present to senior management

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify goals and objectives for park or reserve management as well as the goals and objectives or charter of linked external agencies 
Identify the actions required to achieve the plans and determine operational objectives 
Consult with appropriate personnel to communicate the roles, responsibilities and performance targets of staff and work groups 
Determine the quantity, quality and timing of supply of each input and service as required by the business plan and cash flow budgets 
Confirm that the purchasing system and records facilitate the selection of suppliers and arrangement of orders 
Isolate inefficiencies, stock outs and system problems, identify solutions and modify systems as required 
Establish asset databases and prepare and present asset management reports 
Consider work health and safety requirements in all purchase decisions 
Communicate purchasing plan to responsible personnel, initiate and monitor systems and maintain inventories 
Document schedules and timelines of operations in a form that is accessible and understandable to all relevant personnel 
Identify and coordinate quantity, quality and timing of supply of each input and service as required by the financial, physical and human resource requirements of the operation 
Coordinate operations to ensure that available labour matches the quantity and type of work to be completed 
Establish key performance outcomes and indicators to measure performance of all park or reserve operations and personnel 
Undertake benchmarking as required by the particular organisation 
Isolate coordination inefficiencies and problems, identify solutions and modify systems as required 
Develop and implement sound office and administrative systems and communications 
Ensure necessary office equipment is available or purchase where necessary and cost effective to do so 
Identify work health and safety hazards, assess risks and implement suitable controls 
Assess and implement innovations in office procedures where appropriate 
Establish systems to monitor operational objectives, identify variance from plans and adjust actions where necessary 
Establish systems to monitor the immediate and related environments 
Identify variances likely to affect the achievement of business, financial, marketing and human resource management goals and objectives and report to senior management 
Maintain records, provide reports and document reviews 
Review operations and identify possible improvements affecting business planning, personnel morale, productivity and systems efficiency 
Document recommendations for improvements to operations that are supported by appropriate evidence and reasoned arguments, and present to senior management 

Forms

Assessment Cover Sheet

AHCPGD503 - Manage parks and reserves
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AHCPGD503 - Manage parks and reserves

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: