Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AMPMGT804 Mapping and Delivery Guide
Develop and enhance collaborative partnerships and relationships

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency AMPMGT804 - Develop and enhance collaborative partnerships and relationships
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to develop and enhance collaborative partnerships and relationships with business, community and industry stakeholders. The unit also describes the skills and knowledge required to communicate to influence others, enhance new and existing partnerships, establish positive collaborative relationships, lead the development of a partnership program and establish reporting mechanisms.This unit applies to leaders or managers working in an enterprise where collaborative partnerships and relationships are used to build capabilities. It includes forming partnerships, or other collaborative arrangements, to achieve improved product, marketing, workforce development, business outcomes or community relationships.Enterprise leaders should gain the respect of colleagues, contacts, clients and the community by demonstrating professionalism in all aspects of their work. Their professionalism should be underpinned by their management expertise and effective interpersonal and communication skills.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Competency must be demonstrated through sustained performance over time, at an appropriate level of responsibility and authority under typical operating and production conditions for the enterprise.

Methods of assessment must include:

a third-party referee report of sustained performance at appropriate level of authority and responsibility

assignment focusing on understanding and application of principles and theory to workplace operations

workplace projects focusing on company environment and conditions

Assessors must satisfy current standards for RTOs.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify and analyse existing partnerships and relationships with stakeholders
  • Identify and analyse key existing business partnerships and relationships
  • Identify outcomes to be achieved from existing business partnerships and relationships
  • Analyse indicators and feedback processes used to evaluate the health of the partnership arrangements
  • Develop and implement strategies to enhance the effectiveness of existing partnerships and relationships
       
Element: Lead the establishment of a new or renegotiated partnership program
  • Establish desired outcomes for a new or renegotiated business partnership
  • Identify and address relevant organisational policies and procedures in partnership plan
  • Identify relevant legal requirements and address them in partnership planning
  • Form partnership program using collaborative and consultative processes
  • Plan and allocate resource requirements to develop the partnership program
  • Establish relevant organisational policies and procedures relating to the partnership
  • Organise and allocate work activities in a cost-effective and equitable manner with clear, quantifiable and agreed performance standards
       
Element: Communicate to influence relevant individuals and stakeholders
  • Generate trust, confidence and support from relevant individuals and other stakeholders by demonstrating a high standard of personal performance and conduct
  • Implement communication strategies to positively represent the organisation to media, local community and other stakeholders
  • Make decisions in consultation with relevant stakeholders and individuals, where appropriate
  • Empower individuals to develop their own methods of working in accordance with agreed boundaries of competence, cultural diversity, and organisational and legal requirements
  • Use a range of influencing strategies to increase commitment from staff and stakeholders to achieve organisational requirements and to contribute to desired culture
  • Undertake selected community and/or professional engagements that project a positive image of the organisation to the broader community and stakeholders
       
Element: Establish and implement reporting mechanisms for partnership program
  • Establish reporting systems against planned partnership outcomes
  • Implement systems to report partnership outcome
       
Element: Identify and analyse existing partnerships and relationships with stakeholders
  • Identify and analyse key existing business partnerships and relationships
  • Identify outcomes to be achieved from existing business partnerships and relationships
  • Analyse indicators and feedback processes used to evaluate the health of the partnership arrangements
  • Develop and implement strategies to enhance the effectiveness of existing partnerships and relationships
       
Element: Lead the establishment of a new or renegotiated partnership program
  • Establish desired outcomes for a new or renegotiated business partnership
  • Identify and address relevant organisational policies and procedures in partnership plan
  • Identify relevant legal requirements and address them in partnership planning
  • Form partnership program using collaborative and consultative processes
  • Plan and allocate resource requirements to develop the partnership program
  • Establish relevant organisational policies and procedures relating to the partnership
  • Organise and allocate work activities in a cost-effective and equitable manner with clear, quantifiable and agreed performance standards
       
Element: Communicate to influence relevant individuals and stakeholders
  • Generate trust, confidence and support from relevant individuals and other stakeholders by demonstrating a high standard of personal performance and conduct
  • Implement communication strategies to positively represent the organisation to media, local community and other stakeholders
  • Make decisions in consultation with relevant stakeholders and individuals, where appropriate
  • Empower individuals to develop their own methods of working in accordance with agreed boundaries of competence, cultural diversity, and organisational and legal requirements
  • Use a range of influencing strategies to increase commitment from staff and stakeholders to achieve organisational requirements and to contribute to desired culture
  • Undertake selected community and/or professional engagements that project a positive image of the organisation to the broader community and stakeholders
       
Element: Establish and implement reporting mechanisms for partnership program
  • Establish reporting systems against planned partnership outcomes
  • Implement systems to report partnership outcome
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and analyse existing partnerships and relationships with stakeholders

1.1 Identify and analyse key existing business partnerships and relationships

1.2 Identify outcomes to be achieved from existing business partnerships and relationships

1.3 Analyse indicators and feedback processes used to evaluate the health of the partnership arrangements

1.4 Develop and implement strategies to enhance the effectiveness of existing partnerships and relationships

2. Lead the establishment of a new or renegotiated partnership program

2.1 Establish desired outcomes for a new or renegotiated business partnership

2.2 Identify and address relevant organisational policies and procedures in partnership plan

2.3 Identify relevant legal requirements and address them in partnership planning

2.4 Form partnership program using collaborative and consultative processes

2.5 Plan and allocate resource requirements to develop the partnership program

2.6 Establish relevant organisational policies and procedures relating to the partnership

2.7 Organise and allocate work activities in a cost-effective and equitable manner with clear, quantifiable and agreed performance standards

3. Communicate to influence relevant individuals and stakeholders

3.1 Generate trust, confidence and support from relevant individuals and other stakeholders by demonstrating a high standard of personal performance and conduct

3.2 Implement communication strategies to positively represent the organisation to media, local community and other stakeholders

3.3 Make decisions in consultation with relevant stakeholders and individuals, where appropriate

3.4 Empower individuals to develop their own methods of working in accordance with agreed boundaries of competence, cultural diversity, and organisational and legal requirements

3.5 Use a range of influencing strategies to increase commitment from staff and stakeholders to achieve organisational requirements and to contribute to desired culture

3.6 Undertake selected community and/or professional engagements that project a positive image of the organisation to the broader community and stakeholders

4. Establish and implement reporting mechanisms for partnership program

4.1 Establish reporting systems against planned partnership outcomes

4.2 Implement systems to report partnership outcome

Candidates must be observed developing and enhancing collaborative partnerships and relationships with business, community and industry stakeholders. Evidence must demonstrate the candidate's consistency of performance over time.

Candidates must:

use analysis and interpretation skills to:

evaluate organisational information management systems, policies and procedures

select and evaluate relevant information and documentation

identify any current and potential non-compliance

access and interpret organisation's standards and values

analyse records or notes of the evaluation process

analyse business, political, economic and organisational contexts influencing the nature and impact of partnership arrangements

make judgements relating to the success and deficiencies of existing arrangements

generate and evaluate ideas by analysing information and concepts at an abstract level

use initiative and enterprise skills to initiate and establish collaborative partnerships and relationships

used interpersonal and communication skills to negotiate, question, direct, listen and investigate, network and clarify issues

use planning and organising skills to:

research and evaluate validation processes, and to determine and implement improvements

develop and establish agreed plans

use problem-solving skills to undertake risk assessment, review feedback and plan improvements

lead and motivate a team in establishing productive networks, partnerships and other relationships

foster partnerships, conduct stakeholder consultation and use strategic and personally enhancing communication skills

use accepted strategies and assess and analyse personal performance

develop collaborative approaches to enhance individual, team and organisational outcomes

initiate and implement external partnerships in accordance with relevant regulatory, employment and organisational requirements

Candidates must demonstrate specialised and integrated technical and theoretical knowledge of:

legislation relevant to business operation, especially in regard to workplace health and safety and environmental issues, Equal Employment Opportunity (EEO) and anti-discrimination, industrial relations, food safety and trade

organisation mission, purpose and values

organisation objectives, plans and strategies

leadership techniques, including:

leadership styles

emotional intelligence and its relationship to individual and team effectiveness

organisational transformation and management of change

personal development planning methodologies

strategies to evaluate and analyse effectiveness of personal performance

data collection methods

external environment scanning relating to social, political, economic and technological developments

models for effective consultation and collaboration within a partnership

organisational design and building in response to changing market or customer conditions

risk assessment and monitoring strategies

strategies to evaluate and enhance effectiveness of partnership arrangements

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and analyse existing partnerships and relationships with stakeholders

1.1 Identify and analyse key existing business partnerships and relationships

1.2 Identify outcomes to be achieved from existing business partnerships and relationships

1.3 Analyse indicators and feedback processes used to evaluate the health of the partnership arrangements

1.4 Develop and implement strategies to enhance the effectiveness of existing partnerships and relationships

2. Lead the establishment of a new or renegotiated partnership program

2.1 Establish desired outcomes for a new or renegotiated business partnership

2.2 Identify and address relevant organisational policies and procedures in partnership plan

2.3 Identify relevant legal requirements and address them in partnership planning

2.4 Form partnership program using collaborative and consultative processes

2.5 Plan and allocate resource requirements to develop the partnership program

2.6 Establish relevant organisational policies and procedures relating to the partnership

2.7 Organise and allocate work activities in a cost-effective and equitable manner with clear, quantifiable and agreed performance standards

3. Communicate to influence relevant individuals and stakeholders

3.1 Generate trust, confidence and support from relevant individuals and other stakeholders by demonstrating a high standard of personal performance and conduct

3.2 Implement communication strategies to positively represent the organisation to media, local community and other stakeholders

3.3 Make decisions in consultation with relevant stakeholders and individuals, where appropriate

3.4 Empower individuals to develop their own methods of working in accordance with agreed boundaries of competence, cultural diversity, and organisational and legal requirements

3.5 Use a range of influencing strategies to increase commitment from staff and stakeholders to achieve organisational requirements and to contribute to desired culture

3.6 Undertake selected community and/or professional engagements that project a positive image of the organisation to the broader community and stakeholders

4. Establish and implement reporting mechanisms for partnership program

4.1 Establish reporting systems against planned partnership outcomes

4.2 Implement systems to report partnership outcome

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and analyse key existing business partnerships and relationships 
Identify outcomes to be achieved from existing business partnerships and relationships 
Analyse indicators and feedback processes used to evaluate the health of the partnership arrangements 
Develop and implement strategies to enhance the effectiveness of existing partnerships and relationships 
Establish desired outcomes for a new or renegotiated business partnership 
Identify and address relevant organisational policies and procedures in partnership plan 
Identify relevant legal requirements and address them in partnership planning 
Form partnership program using collaborative and consultative processes 
Plan and allocate resource requirements to develop the partnership program 
Establish relevant organisational policies and procedures relating to the partnership 
Organise and allocate work activities in a cost-effective and equitable manner with clear, quantifiable and agreed performance standards 
Generate trust, confidence and support from relevant individuals and other stakeholders by demonstrating a high standard of personal performance and conduct 
Implement communication strategies to positively represent the organisation to media, local community and other stakeholders 
Make decisions in consultation with relevant stakeholders and individuals, where appropriate 
Empower individuals to develop their own methods of working in accordance with agreed boundaries of competence, cultural diversity, and organisational and legal requirements 
Use a range of influencing strategies to increase commitment from staff and stakeholders to achieve organisational requirements and to contribute to desired culture 
Undertake selected community and/or professional engagements that project a positive image of the organisation to the broader community and stakeholders 
Establish reporting systems against planned partnership outcomes 
Implement systems to report partnership outcome 
Identify and analyse key existing business partnerships and relationships 
Identify outcomes to be achieved from existing business partnerships and relationships 
Analyse indicators and feedback processes used to evaluate the health of the partnership arrangements 
Develop and implement strategies to enhance the effectiveness of existing partnerships and relationships 
Establish desired outcomes for a new or renegotiated business partnership 
Identify and address relevant organisational policies and procedures in partnership plan 
Identify relevant legal requirements and address them in partnership planning 
Form partnership program using collaborative and consultative processes 
Plan and allocate resource requirements to develop the partnership program 
Establish relevant organisational policies and procedures relating to the partnership 
Organise and allocate work activities in a cost-effective and equitable manner with clear, quantifiable and agreed performance standards 
Generate trust, confidence and support from relevant individuals and other stakeholders by demonstrating a high standard of personal performance and conduct 
Implement communication strategies to positively represent the organisation to media, local community and other stakeholders 
Make decisions in consultation with relevant stakeholders and individuals, where appropriate 
Empower individuals to develop their own methods of working in accordance with agreed boundaries of competence, cultural diversity, and organisational and legal requirements 
Use a range of influencing strategies to increase commitment from staff and stakeholders to achieve organisational requirements and to contribute to desired culture 
Undertake selected community and/or professional engagements that project a positive image of the organisation to the broader community and stakeholders 
Establish reporting systems against planned partnership outcomes 
Implement systems to report partnership outcome 

Forms

Assessment Cover Sheet

AMPMGT804 - Develop and enhance collaborative partnerships and relationships
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I declare that the assessment tasks submitted for this unit are my own work.

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Assessment Record Sheet

AMPMGT804 - Develop and enhance collaborative partnerships and relationships

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Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

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Overall assessment result: Competent Not yet competent

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