Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AMPR320 Mapping and Delivery Guide
Assess and address customer preferences
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | AMPR320 - Assess and address customer preferences |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to research local areas to make informed decisions on product lines stocked and inform customers on product features and benefits.This unit is applicable to meat retailing enterprises.All training must be conducted in accordance with Australian meat industry standards and regulations.All work should be carried out in accordance with workplace requirements.This unit applies to individuals who work under broad direction and take responsibility for their own work.No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Competency must be demonstrated over time and under typical operating conditions for the enterprise. Assessment must occur in the workplace under normal production conditions. The following three forms of assessment must be used: quiz of underpinning knowledge workplace project workplace referee or third-party report of performance over time Assessors must satisfy current standards for RTOs. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Research local markets to determine potential customer needs |
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Element: Recommend new products to manager |
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Element: Promote product features to customers |
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Element: Research local markets to determine potential customer needs |
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Element: Recommend new products to manager |
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Element: Promote product features to customers |
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