Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AURAQA002 Mapping and Delivery Guide
Inspect technical quality of work in an automotive workplace

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency AURAQA002 - Inspect technical quality of work in an automotive workplace
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes required to gather information to inspect work done by colleagues to support workplace quality outcomes. It involves demonstrating discretion, judgement and problem-solving skills in managing own work activities and contributing to a productive team environment.It applies to those working in service, repair, sales or office administration job roles in the automotive industry. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must satisfy NVR/AQTF assessor requirements.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessment must include direct observation of tasks.

Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to having inspected the technical quality of work in an automotive workplace, e.g. inspection reports.

Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.

The following resources must be made available:

automotive service, repair, sales or office administration workplace or simulated workplace

commercially realistic situations requiring inspections of technical quality

work instructions and workplace procedures relating to technical quality inspections.

Prerequisites/co-requisites
Competency Field Common
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Gather information to carry out inspection
  • Quality inspection specifications and tolerances are accessed and analysed
  • Equipment and materials required to support inspection are identified and prepared
  • Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared
  • Inspection information is sourced and interpreted
       
Element: Inspect work
  • Work to be inspected is identified and confirmed according to workplace procedures
  • Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures
  • Faults or non-compliances identified are reported to supervisor according to workplace procedures
  • Documentation, including non-compliance report, is completed accurately according to workplace procedures
       
Element: Make recommendations
  • Corrective action to be carried out is agreed and authorised by the responsible supervisor
  • Quality improvements and recommendations are communicated to supervisor according to workplace procedures
       
Element: Gather information to carry out inspection
  • Quality inspection specifications and tolerances are accessed and analysed
  • Equipment and materials required to support inspection are identified and prepared
  • Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared
  • Inspection information is sourced and interpreted
       
Element: Inspect work
  • Work to be inspected is identified and confirmed according to workplace procedures
  • Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures
  • Faults or non-compliances identified are reported to supervisor according to workplace procedures
  • Documentation, including non-compliance report, is completed accurately according to workplace procedures
       
Element: Make recommendations
  • Corrective action to be carried out is agreed and authorised by the responsible supervisor
  • Quality improvements and recommendations are communicated to supervisor according to workplace procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Gather information to carry out inspection

1.1 Quality inspection specifications and tolerances are accessed and analysed

1.2 Equipment and materials required to support inspection are identified and prepared

1.3 Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared

1.4 Inspection information is sourced and interpreted

2. Inspect work

2.1 Work to be inspected is identified and confirmed according to workplace procedures

2.2 Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures

2.3 Faults or non-compliances identified are reported to supervisor according to workplace procedures

2.4 Documentation, including non-compliance report, is completed accurately according to workplace procedures

3. Make recommendations

3.1 Corrective action to be carried out is agreed and authorised by the responsible supervisor

3.2 Quality improvements and recommendations are communicated to supervisor according to workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria, range of conditions and foundation skills:

carry out two technical quality inspections in an automotive service and repair workplace

complete a workplace quality report relating to the above inspections.

Individuals must be able to demonstrate knowledge of:

common automotive industry and quality terminology

quality systems and procedures relating to automotive workplace, including:

quality system documentation, including work instructions

product specifications

equipment maintenance schedules

technical procedures and specifically prepared standards

vehicle safety requirements

work planning processes

safe operating procedures

work site environmental control measures

workplace reporting procedures

types of quality inspections, including:

periodic inspection during job

observation at completion of job

random inspections

component inspections

invoicing compliance

checks of rectification of reported and diagnosed problems

types of quality specifications or performance indicators, including:

time, quantity, quality and cost

targeting high risk areas

measures to avoid wastage

internal and/or external customer satisfaction

processes to ensure a ‘right first time’ approach

procedures for carrying out technical quality inspections, including:

identifying relevant quality specifications or performance indicators

assigning rankings to quality specifications or performance indicators

measuring performance against quality specifications or performance indicators

documenting quality inspections, including non-compliance reports.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Gather information to carry out inspection

1.1 Quality inspection specifications and tolerances are accessed and analysed

1.2 Equipment and materials required to support inspection are identified and prepared

1.3 Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared

1.4 Inspection information is sourced and interpreted

2. Inspect work

2.1 Work to be inspected is identified and confirmed according to workplace procedures

2.2 Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures

2.3 Faults or non-compliances identified are reported to supervisor according to workplace procedures

2.4 Documentation, including non-compliance report, is completed accurately according to workplace procedures

3. Make recommendations

3.1 Corrective action to be carried out is agreed and authorised by the responsible supervisor

3.2 Quality improvements and recommendations are communicated to supervisor according to workplace procedures

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Inspection information must include:

manufacturer and component supplier specifications

legal requirements

safety requirements

workplace environmental requirements

workplace procedures relating to the inspection.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Quality inspection specifications and tolerances are accessed and analysed 
Equipment and materials required to support inspection are identified and prepared 
Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared 
Inspection information is sourced and interpreted 
Work to be inspected is identified and confirmed according to workplace procedures 
Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures 
Faults or non-compliances identified are reported to supervisor according to workplace procedures 
Documentation, including non-compliance report, is completed accurately according to workplace procedures 
Corrective action to be carried out is agreed and authorised by the responsible supervisor 
Quality improvements and recommendations are communicated to supervisor according to workplace procedures 
Quality inspection specifications and tolerances are accessed and analysed 
Equipment and materials required to support inspection are identified and prepared 
Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared 
Inspection information is sourced and interpreted 
Work to be inspected is identified and confirmed according to workplace procedures 
Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures 
Faults or non-compliances identified are reported to supervisor according to workplace procedures 
Documentation, including non-compliance report, is completed accurately according to workplace procedures 
Corrective action to be carried out is agreed and authorised by the responsible supervisor 
Quality improvements and recommendations are communicated to supervisor according to workplace procedures 

Forms

Assessment Cover Sheet

AURAQA002 - Inspect technical quality of work in an automotive workplace
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AURAQA002 - Inspect technical quality of work in an automotive workplace

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: