Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AURAQA003 Mapping and Delivery Guide
Maintain quality processes in an automotive workplace
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | AURAQA003 - Maintain quality processes in an automotive workplace |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the performance outcomes required to conduct the final quality check on completed work or orders, report on the quality of processes and work outcomes, and recommend improvements to work processes. It involves generating improvements to work processes by seeking input from staff.It applies to those working in service, repair, sales or office administration job roles in the automotive industry. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Assessors must satisfy NVR/AQTF assessor requirements. Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting. Assessment must include direct observation of tasks. Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to having maintained quality processes when working in an automotive workplace, e.g. workplace quality and continuous improvement documents. Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application. The following resources must be made available: automotive service, repair, sales or office administration workplace or simulated workplace opportunities to conduct workplace quality checks workplace quality procedures and related documentation commercially realistic number of co-workers and management materials, tools and equipment appropriate for completing quality checks. |
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Prerequisites/co-requisites | |||
Competency Field | Common |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Conduct quality check of completed work |
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Element: Report on the quality of work outcomes and processes |
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Element: Generate improvements to work outcomes and processes |
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Element: Conduct quality check of completed work |
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Element: Report on the quality of work outcomes and processes |
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Element: Generate improvements to work outcomes and processes |
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