Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AURATA005 Mapping and Delivery Guide
Estimate and quote automotive mechanical and electrical repairs

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency AURATA005 - Estimate and quote automotive mechanical and electrical repairs
Description
Employability Skills
Learning Outcomes and Application This unit describes the performance outcomes required to prepare an estimate and quotation to repair the mechanical or electrical systems of vehicles or machinery. It involves preparing an initial estimate of costs, then preparing a detailed quotation for the required work, and presenting the quotation to customer.It applies to those working in the automotive service and repair industry. It includes quotations for light vehicles, heavy vehicles, agricultural and plant equipment, recreational vehicles or motorcycles. The unit does not apply to estimating and quoting vehicle body repair costs.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must satisfy NVR/AQTF assessor requirements.

Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.

Assessment must include direct observation of tasks.

Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to preparing a repair quotation relating to an automotive mechanical and electrical service and repair quotation, e.g. a written quote.

Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.

The following resources must be made available:

four different vehicles requiring mechanical and electrical repairs or service

automotive mechanical or electrical repair workplace or simulated workplace

manufacturer and component repair and replacement costing guides

OEM service and repair time manuals and labour rates

office equipment, including calculators, computer, internet and software

workplace procedures relating to vehicle mechanical and electrical repairs or service.

Prerequisites/co-requisites
Competency Field Common
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Estimate repair or service costs
  • Clarify service and repair requirements
  • Time requirements for job are estimated from a comparison of previous similar repairs
  • Costs associated with replacement parts are estimated
  • Parts and work needing to be subcontracted are identified and costs estimated
  • Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote
       
Element: Prepare quotation
  • Job labour cost is documented and agreed with workplace supervisor
  • Parts and consumables are costed according to workplace pricing procedures
  • Quotation variations relating to unsighted damage are noted and prepared for customer acceptance
  • Quotation is reviewed by workplace supervisor and finalised
       
Element: Present quotation to customer
  • Detailed quotation is provided to customer for approval
  • Approval from customer to commence work and undertake any supplementary quotation work is obtained as required
  • Workplace documentation is processed according to workplace procedures
       
Element: Estimate repair or service costs
  • Clarify service and repair requirements
  • Time requirements for job are estimated from a comparison of previous similar repairs
  • Costs associated with replacement parts are estimated
  • Parts and work needing to be subcontracted are identified and costs estimated
  • Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote
       
Element: Prepare quotation
  • Job labour cost is documented and agreed with workplace supervisor
  • Parts and consumables are costed according to workplace pricing procedures
  • Quotation variations relating to unsighted damage are noted and prepared for customer acceptance
  • Quotation is reviewed by workplace supervisor and finalised
       
Element: Present quotation to customer
  • Detailed quotation is provided to customer for approval
  • Approval from customer to commence work and undertake any supplementary quotation work is obtained as required
  • Workplace documentation is processed according to workplace procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Estimate repair or service costs

1.1 Clarify service and repair requirements

1.2 Time requirements for job are estimated from a comparison of previous similar repairs

1.3 Costs associated with replacement parts are estimated

1.4 Parts and work needing to be subcontracted are identified and costs estimated

1.5 Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote

2. Prepare quotation

2.1 Job labour cost is documented and agreed with workplace supervisor

2.2 Parts and consumables are costed according to workplace pricing procedures

2.3 Quotation variations relating to unsighted damage are noted and prepared for customer acceptance

2.4 Quotation is reviewed by workplace supervisor and finalised

3. Present quotation to customer

3.1 Detailed quotation is provided to customer for approval

3.2 Approval from customer to commence work and undertake any supplementary quotation work is obtained as required

3.3 Workplace documentation is processed according to workplace procedures

Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in the unit’s elements and performance criteria and foundation skills:

inspect four different vehicles or equipment, two with mechanical and two with electrical faults, and:

estimate required repair or replacement of parts and labour

prepare a written repair quotation for the above vehicles or equipment for customer approval.

Individuals must be able to demonstrate knowledge of:

workplace procedures and work health and safety (WHS) and occupational health and safety (OHS) requirements relating to estimating and quoting on repairs, including procedures for:

selecting and using personal protection equipment (PPE)

manual handling vehicle components and systems

using hand tools and equipment

components of estimates and job costings, including:

labour

parts

costs relating to external products or services required

original equipment manufacturer (OEM) or authorised agency’s service and repair procedures

process to identify and determine location and extent of failure or faults in vehicle

evidence to support repair quotation, including:

part dismantle of damaged area for repair plan

indirect or unforeseen damage

photographs

vehicle inspection, failure or fault assessment procedures

service and repair industry standards.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements

Elements describe the essential outcomes.

Performance Criteria

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.

1. Estimate repair or service costs

1.1 Clarify service and repair requirements

1.2 Time requirements for job are estimated from a comparison of previous similar repairs

1.3 Costs associated with replacement parts are estimated

1.4 Parts and work needing to be subcontracted are identified and costs estimated

1.5 Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote

2. Prepare quotation

2.1 Job labour cost is documented and agreed with workplace supervisor

2.2 Parts and consumables are costed according to workplace pricing procedures

2.3 Quotation variations relating to unsighted damage are noted and prepared for customer acceptance

2.4 Quotation is reviewed by workplace supervisor and finalised

3. Present quotation to customer

3.1 Detailed quotation is provided to customer for approval

3.2 Approval from customer to commence work and undertake any supplementary quotation work is obtained as required

3.3 Workplace documentation is processed according to workplace procedures

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

There is no Range of Conditions for this unit.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Clarify service and repair requirements 
Time requirements for job are estimated from a comparison of previous similar repairs 
Costs associated with replacement parts are estimated 
Parts and work needing to be subcontracted are identified and costs estimated 
Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote 
Job labour cost is documented and agreed with workplace supervisor 
Parts and consumables are costed according to workplace pricing procedures 
Quotation variations relating to unsighted damage are noted and prepared for customer acceptance 
Quotation is reviewed by workplace supervisor and finalised 
Detailed quotation is provided to customer for approval 
Approval from customer to commence work and undertake any supplementary quotation work is obtained as required 
Workplace documentation is processed according to workplace procedures 
Clarify service and repair requirements 
Time requirements for job are estimated from a comparison of previous similar repairs 
Costs associated with replacement parts are estimated 
Parts and work needing to be subcontracted are identified and costs estimated 
Estimate is calculated, feasibility of job is discussed with customer, and agreement is reached to proceed with quote 
Job labour cost is documented and agreed with workplace supervisor 
Parts and consumables are costed according to workplace pricing procedures 
Quotation variations relating to unsighted damage are noted and prepared for customer acceptance 
Quotation is reviewed by workplace supervisor and finalised 
Detailed quotation is provided to customer for approval 
Approval from customer to commence work and undertake any supplementary quotation work is obtained as required 
Workplace documentation is processed according to workplace procedures 

Forms

Assessment Cover Sheet

AURATA005 - Estimate and quote automotive mechanical and electrical repairs
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AURATA005 - Estimate and quote automotive mechanical and electrical repairs

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: