Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AURC561614A Mapping and Delivery Guide
Contribute to business improvement

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency AURC561614A - Contribute to business improvement
Description This unit of competency covers the competence required to contribute to the budget process, manage expenses in order to maintain levels of profitability within the specific area of responsibility, and contribute to the planning of business promotions.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit of competency applies to the following and should be contextualised to the qualification to which it is being applied:retail, service and repair.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Contribute to the setting of budgets and targets
  • Information for budgets and targets is collected within agreed timeframes
  • Budget and targets are set to achieve required levels of financial and business performance
  • Hourly rate is calculated based on business costs and margins, according to enterprise requirements
  • Expenditure requirements are agreed with appropriate persons, and provision is made in targets
  • Provision for unplanned costs is included in annual budget
       
Element: Manage income and expenses
  • Expenditure and income for jobs is monitored on a regular basis
  • Financial information on jobs is collected on a regular basis and compared to budget
  • Corrective action for budget discrepancies is implemented
  • Invoices are prepared within timeframes according to industry and/or enterprise standards
  • Performance against budgets is monitored on a regular basis, and options for corrective action are discussed with management
  • Assistance is provided in the resolution of disputed accounts according to industry and/or enterprise standards and procedures for dispute resolution
       
Element: Contribute to planning of business promotions
  • Promotional strategies are regularly reviewed with management
  • Adjustments to promotional strategies are discussed and agreed with management
  • New stock and/or display equipment required to support promotions is identified and arranged in a timely fashion
  • Displays are arranged to enhance enterprise image
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:

contributing to the budget process, managing expenses in order to maintain levels of profitability within the specific area of responsibility, and contributing to the planning of business promotions.

Context of and specific resources for assessment

Underpinning knowledge and skills may be assessed on or off the job.

Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available, assessment in simulated workplace conditions is acceptable.

Prescribed outcome must be able to be achieved without direct supervision.

The following should be made available:

enterprise stationery, telephone, forms/business documents.

Method of assessment

Practical assessments:

calculate and review hourly rate, based on supplied business costs and margins

discuss current budget status, based on provided data

achieve department budgets

discuss strategy for treatment of debtors and bad debts

prepare analysis of current enterprise/department promotional strategies and recommendations for adjustments.

Guidance information for assessment


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

collect, organise and understand information related to contributing to business improvement

communicate ideas and information to customers and supervisors related to contributing to business improvement

plan and organise activities related to contributing to business improvement

work with others and in a team by seeing and conveying information related to the planning, sequencing and completion of the task

use mathematical ideas and techniques to count and measure

establish diagnostic processes which identify methods related to contributing to business improvement

use the workplace technology related to contributing to business improvement

Required knowledge

Knowledge of:

accounting principles

how to set a budget

hourly rate components, based on general industry models/formulas

responses to a range of budget and target situations in the workplace

marketing concepts and principles

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Methods

Methods include:

written and verbal communication

planning

Budgets and targets

Budgets and targets may be for:

finances

sales

stock throughput

work won

Financial information

Financial information may include:

hourly rate components

expenditure on jobs, at hourly rate

income from jobs, at hourly rate

supplier invoices

stock documents

Unplanned costs

Unplanned costs may include:

accident

burglary/loss

damage

Business or department income

Business or department income may be sourced from:

retail labour sales

component sales

accessories and other items

margins on sublet jobs

government employment incentives

Business costs and margins

Business costs and margins may include:

general expenses

fixed expenses

on costs

rework component

profit margins

Corrective action

Corrective action in response to budget discrepancies may include:

reassessing budget

reducing costs

changing procedures

Business promotions

Business promotions may relate to:

regular advertising

special campaigns

Displays

Displays may include:

stock and other merchandise

enterprise signage

promotional and advertising material

Information/documents

Information/documents may include:

enterprise operating procedures

product manufacturer/component supplier specifications

customer requirements

industry/workplace codes of practice

OHS requirements

OHS requirements may include:

state/territory OHS legislation

award provisions

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Information for budgets and targets is collected within agreed timeframes 
Budget and targets are set to achieve required levels of financial and business performance 
Hourly rate is calculated based on business costs and margins, according to enterprise requirements 
Expenditure requirements are agreed with appropriate persons, and provision is made in targets 
Provision for unplanned costs is included in annual budget 
Expenditure and income for jobs is monitored on a regular basis 
Financial information on jobs is collected on a regular basis and compared to budget 
Corrective action for budget discrepancies is implemented 
Invoices are prepared within timeframes according to industry and/or enterprise standards 
Performance against budgets is monitored on a regular basis, and options for corrective action are discussed with management 
Assistance is provided in the resolution of disputed accounts according to industry and/or enterprise standards and procedures for dispute resolution 
Promotional strategies are regularly reviewed with management 
Adjustments to promotional strategies are discussed and agreed with management 
New stock and/or display equipment required to support promotions is identified and arranged in a timely fashion 
Displays are arranged to enhance enterprise image 

Forms

Assessment Cover Sheet

AURC561614A - Contribute to business improvement
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AURC561614A - Contribute to business improvement

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: