Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AVIF2010B Mapping and Delivery Guide
Implement regulations and policies during aircraft safety and service operations

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency AVIF2010B - Implement regulations and policies during aircraft safety and service operations
Description This unit involves the skills and knowledge required to ensure compliance with regulations and policies during aircraft safety and service operations on commercial passenger-carrying aircraft flights, including compliance with relevant regulatory requirements and legal obligations, established industrial relations practices and requirements, and pertinent local laws and regulations. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Work must be carried out in accordance with workplace procedures and the relevant regulatory requirements of the Civil Aviation Safety Authority and other relevant regulatory authorities.Use for ADF Aviation is to be in accordance with relevant Defence Orders and Instructions and applicable CASA compliance.Work is performed under limited supervision usually within a team environment.Work involves the application of relevant regulations, safety codes, policies and protocols when carrying out safety and service operations as a member of the aircrew on commercial aircraft flights across a variety of operational contexts within the Australian aviation industry.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field F - Safety Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Comply with relevant regulations and legal obligations
  • Sources of information on regulatory requirements and legal obligations relevant to interactive aircrew operations are identified and accessed in accordance with workplace procedures
  • An understanding of regulatory requirements and legal obligations relevant to interactive aircrew operations is developed and applied to day-to-day work in the aviation industry
  • Compliance is maintained with the regulatory requirements and legal obligations that bind aircraft aircrew in their safety, security and operational tasks
  • Principles of Crew Resource Management (CRM) are applied as a member of the aircrew during safety, security and service operations on an aircraft
       
Element: Comply with established industrial relations practices and requirements
  • Sources of information on established industrial relations practices and requirements relevant to the aviation industry are identified and accessed in accordance with workplace procedures
  • An understanding of the established industrial relations practices and requirements relevant to the aviation industry is developed and applied to day-to-day work in the aviation industry
  • An understanding of the employer/employee obligations and responsibilities is developed and applied to day-to-day work in the aviation industry
       
Element: Comply with relevant local laws and regulations
  • Quarantine and customs regulations and other local laws relevant to the work activities of aircrew are correctly identified and appropriate action is taken in day-to-day work to ensure compliance where applicable
  • Appropriate advice is provided to passengers on customs and quarantine regulations and other relevant local laws, when necessary
  • Compliance is maintained with relevant local laws and regulations while in slip ports
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant sections of regulatory requirements pertaining to aircraft safety, security and service

Relevant workplace procedures and policies related to aircraft safety, security and service

Relevant emergency procedures

Crew Resource Management (CRM) and Human Factors (HF) principles

Sources of information on relevant regulatory requirements

Relevant aviation terminology

Relevant theory of flight, meteorology and principles of load/passenger distribution as they relate to cabin crew functions

Their position within the industrial award system

The trade union system

The concepts of arbitration and conciliation

Principles of enterprise bargaining

Employer/employee obligations and responsibilities

Relevant industrial relations institutions, organisations and their functions

Required skills:

Communicate effectively with others when implementing regulations and policies during aircraft safety and service operations

Read and interpret instructions, regulations, procedures and other information relevant to implementing regulations and policies during aircraft safety and service operations

Interpret and follow operational instructions and prioritise work

Complete documentation related to regulations and policies during aircraft safety and service operations

Operate electronic communication equipment to required protocol

Work collaboratively with others when implementing regulations and policies during aircraft safety and service operations

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any identified problems that may occur when implementing regulations and policies during aircraft safety and service operations in accordance with regulatory requirements and workplace procedures

Implement contingency plans for unexpected events that may arise when implementing regulations and policies during aircraft safety and service operations

Apply precautions and required action to minimise, control or eliminate hazards that may exist during the implementation of regulations and policies during aircraft safety and service operations

Monitor and anticipate operational problems, including safety and security hazards and take appropriate action

Monitor work activities in terms of planned schedule

Modify activities dependent on differing workplace contingencies, situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Adapt to differences in equipment and operating environment in accordance with standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Implement OH&S procedures and relevant regulations

Identify and correctly use equipment required to conduct the implementation of regulations and policies during aircraft safety and service operations

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Safety and service operations may be carried out:

on any passenger-carrying aircraft type in commercial service

during short and/or long haul/international services

in any category of service for which the crew member has been trained

in any allowable operating and weather conditions

in accordance with regulatory and operational requirements including OH&S regulations

Performance may be demonstrated:

in approved simulated situations, and/or

on a passenger-carrying aircraft

An understanding of the employer/employee obligations and responsibilities may include but is not limited to:

the principles of Crew Resource Management (CRM) and Human Factors (HF)

the trade union system

the industrial awards system

the concepts of arbitration and conciliation

specific relevant enterprise awards/agreements

obligations and responsibilities under relevant regulations including civil aviation safety, OH&S, quarantine and customs

Persons consulted may include:

passengers

other air crew members

ground staff

relevant human resources staff

airline supervisory and management staff

security personnel

emergency services personnel

union representatives

relevant technical or engineering staff

Dependent on the type of organisation concerned and the local terminology used, workplace procedures may be referred to as:

company procedures

enterprise procedures

organisational procedures

established procedures

standard operating procedures

Information/documents may include:

relevant regulations

airline procedures and instructions and job specifications

workplace policies

International Civil Aviation Organization (ICAO) publications on Crew Resource Management (CRM) and Human Factors (HF) principles and related guidelines and documentation

OH&S and environmental protection regulations

cabin safety and service checklists and procedures

local laws and regulations in slip ports

induction and training materials

conditions of service, legislation and industrial agreements including workplace agreements and awards

Dependent upon context, applicable regulations and legislation may include, but are not limited to:

Civil Aviation Act

relevant requirements, standards and recommended practices of the International Civil Aviation Organization (ICAO) pertaining to the integrated safety and operational responsibilities and roles of aircrew

relevant Australian Civil Aviation Safety Regulations and Civil Aviation Orders pertaining to the integrated safety and operational responsibilities and roles of aircrew

relevant OH&S legislation

environmental protection legislation

relevant health, food handling and hygiene legislation

equal opportunity and anti-discrimination legislation

relevant customs and quarantine regulations

relevant privacy regulations

relevant security regulations

'crimes on aircraft' legislation

state/federal/international liquor legislation

insurance legal requirements

relevant Australian Standards

industrial relations and workplace compensation legislation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Sources of information on regulatory requirements and legal obligations relevant to interactive aircrew operations are identified and accessed in accordance with workplace procedures 
An understanding of regulatory requirements and legal obligations relevant to interactive aircrew operations is developed and applied to day-to-day work in the aviation industry 
Compliance is maintained with the regulatory requirements and legal obligations that bind aircraft aircrew in their safety, security and operational tasks 
Principles of Crew Resource Management (CRM) are applied as a member of the aircrew during safety, security and service operations on an aircraft 
Sources of information on established industrial relations practices and requirements relevant to the aviation industry are identified and accessed in accordance with workplace procedures 
An understanding of the established industrial relations practices and requirements relevant to the aviation industry is developed and applied to day-to-day work in the aviation industry 
An understanding of the employer/employee obligations and responsibilities is developed and applied to day-to-day work in the aviation industry 
Quarantine and customs regulations and other local laws relevant to the work activities of aircrew are correctly identified and appropriate action is taken in day-to-day work to ensure compliance where applicable 
Appropriate advice is provided to passengers on customs and quarantine regulations and other relevant local laws, when necessary 
Compliance is maintained with relevant local laws and regulations while in slip ports 

Forms

Assessment Cover Sheet

AVIF2010B - Implement regulations and policies during aircraft safety and service operations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AVIF2010B - Implement regulations and policies during aircraft safety and service operations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: