Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AVIF2024A Mapping and Delivery Guide
Conduct housekeeping activities

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency AVIF2024A - Conduct housekeeping activities
Description This unit involves the skills and knowledge required to conduct housekeeping activities in the workplace, including identifying required housekeeping requirements, procedures and resources for different areas of the workplace, monitoring and maintaining cleanliness and tidiness in the workplace, and completing assigned housekeeping tasks. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application Work must be carried out in accordance with workplace housekeeping procedures.Work is performed under some supervision generally within a team environment. It involves the application of the basic safety principles to the completion of housekeeping tasks as part of workplace operations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field F – Safety Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify the housekeeping requirements procedures, and resources of different areas of the workplace
  • Workplace procedures for housekeeping are identified
  • Equipment and consumables are selected in accordance with work area requirements
  • Specific requirements for housekeeping activities in different parts of the employees' work area are identified and followed
  • Requirements for the minor disassembly/reassembly of storage zones are identified (where applicable)
       
Element: Monitor and maintain cleanliness and tidiness in the workplace
  • Initiative is used to continuously monitor the cleanliness and tidiness of the worksites used by the employees
  • Housekeeping issues are raised with designated personnel in accordance with workplace procedures
  • Housekeeping equipment and supplies are maintained and stored
       
Element: Complete assigned housekeeping duties
  • Assigned housekeeping duties are conducted following workplace procedures and ensuring that waste is removed
  • Maintenance requirements of any damaged items are notified to appropriate personnel
  • Minor disassembly/reassembly of storage zones is conducted within enterprise policies and procedures
  • Schedules and records for housekeeping duties are maintained
  • Work areas are checked and meet required workplace standards
  • Work is carried out following enterprise practices and safe work procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and/or equipment, and/or

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through appropriately simulated activities at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Relevant OH&S procedures and guidelines concerning housekeeping operations

Workplace procedures and policies for the carrying out housekeeping tasks in the workplace

Risks when carrying out housekeeping tasks and related precautions to control the risk

Housekeeping standards required in the workplace

Site layout and obstacles

Application of relevant industrial regulations and requirements

Servicing procedures for housekeeping equipment

Required skills:

Communicate effectively with others when carrying out housekeeping tasks

Read and interpret instructions, procedures, information and signs relevant to housekeeping activities in the workplace

Interpret and follow operational instructions and prioritise work

Complete documentation related to housekeeping in the workplace

Operate electronic communication equipment to required protocol

Work collaboratively with others when carrying out housekeeping tasks

Adapt appropriately to cultural differences in the workplace, including modes of behaviour and interactions with others

Promptly report and/or rectify any problems, faults or malfunctions identified when carrying out housekeeping tasks in accordance with regulatory requirements and workplace procedures

Apply precautions and required action to minimise, control or eliminate hazards that may exist during housekeeping activities

Monitor work activities in terms of planned schedule

Modify activities depending on differing operational contingencies, risk situations and environments

Work systematically with required attention to detail without injury to self or others, or damage to goods or equipment

Operate and adapt to differences in equipment in accordance with standard operating procedures

Monitor condition and performance of housekeeping tools and equipment

Service housekeeping tools and equipment in terms of servicing schedule and standard operating procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

The housekeeping tasks may be conducted:

in a range of work environments

by day or night

Customers may be:

internal or external

Workplaces may comprise:

large, medium or small worksites

Work may be conducted in:

tight or restricted spaces

exposed conditions

controlled or open environments

Housekeeping duties may include:

cleaning

returning goods or equipment to storage

repacking

waste removal

maintenance

Hazards in the work area may include exposure to:

chemicals

dangerous or hazardous substances

movements of equipment, goods and materials

Personnel in the work area may include:

workplace personnel

site visitors

contractors

official representatives

Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:

company procedures

enterprise procedures

organisational procedures

established procedures

Depending on workplace context, personal protective equipment may include:

gloves

safety headwear and footwear

safety glasses

two-way radios

high visibility clothing

Information/documents may include:

OH&S and environmental protection regulations

workplace housekeeping procedures and policies

codes of practice including the National Standards for Manual Handling and the Industry Safety Code

material safety data sheets

policies and procedures for entry and work in confined spaces

manufacturers instructions concerning the use and servicing of equipment

supplier and/or client instructions

emergency procedures

regulations and policies concerning noise, smoking, work station ergonomics and other critical OH&S issues

goods identification numbers and codes

manifests, bar codes, goods and container identification

relevant legislation, regulations and related documentation

award, enterprise bargaining agreement, other industrial arrangements

standards and certification requirements

quality assurance procedures

Applicable regulations and legislation may include:

relevant state/territory OH&S legislation

relevant state/territory environmental protection legislation

workplace relations regulations

dangerous goods and air freight regulations

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Workplace procedures for housekeeping are identified 
Equipment and consumables are selected in accordance with work area requirements 
Specific requirements for housekeeping activities in different parts of the employees' work area are identified and followed 
Requirements for the minor disassembly/reassembly of storage zones are identified (where applicable) 
Initiative is used to continuously monitor the cleanliness and tidiness of the worksites used by the employees 
Housekeeping issues are raised with designated personnel in accordance with workplace procedures 
Housekeeping equipment and supplies are maintained and stored 
Assigned housekeeping duties are conducted following workplace procedures and ensuring that waste is removed 
Maintenance requirements of any damaged items are notified to appropriate personnel 
Minor disassembly/reassembly of storage zones is conducted within enterprise policies and procedures 
Schedules and records for housekeeping duties are maintained 
Work areas are checked and meet required workplace standards 
Work is carried out following enterprise practices and safe work procedures 

Forms

Assessment Cover Sheet

AVIF2024A - Conduct housekeeping activities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AVIF2024A - Conduct housekeeping activities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: