AVIF3006 - Respond to abnormal and emergency situations in an aircraft Competency Mapping Template

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AVIF3006 Mapping and Delivery Guide
Respond to abnormal and emergency situations in an aircraft

Version 1.0
Issue Date: April 2024

Qualification

Unit of Competency

AVIF3006 - Respond to abnormal and emergency situations in an aircraft

Description

Employability Skills

Learning Outcomes and Application

This unit involves the skills and knowledge required to respond to abnormal and emergency situations in an aircraft, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.It includes responding to a medical emergency during a flight, responding to adverse weather and/or flying conditions, and responding to an abnormal or emergency aircraft situation. It also includes assisting in evacuating an aircraft, responding to fire on board an aircraft, and completing required documentation for an abnormal or emergency incident.This unit addresses aviation non-technical skill requirements (mental, social and personal-management abilities) related to safety management duties of flight operations personnel, and contributes to safe and effective performance in complex aviation operational environments.Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under limited supervision within a single-pilot or multi-crew environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.

Duration and Setting

X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

Prerequisites/co-requisites

Competency Field

F â€“ Safety Management

Development and validation strategy and guide for assessors and learners		Student Learning Resources	Handouts Activities	Slides PPT	Assessment 1	Assessment 2	Assessment 3	Assessment 4
Elements of Competency	Performance Criteria
Element: Respond to a medical emergency during a flight	Illness or injury among passengers or crew is identified in accordance with workplace procedures Identified illness or injury is reported to Pilot In Command (PIC) and/or a senior crew member, and appropriate action is taken in accordance with workplace procedures Directions of senior crew members are followed in accordance with workplace procedures Appropriate first aid response is assessed and applied when medical circumstances demand Medical assistance is sought from among other crew members and passengers if necessary, in accordance with workplace procedures Medilink and other means of remote medical advice and assistance are accessed as required, in accordance with workplace procedures
Element: Respond to adverse weather and/or flying conditions	Directions of PIC and/or senior crew members are followed in adverse weather and/or flying conditions or turbulence Hazards are identified, risks are assessed and control measures are implemented Passengers are advised to adopt safe seating positions and to take required precautions in accordance with workplace procedures and regulatory requirements Passengers are assisted and reassured during adverse conditions as required Appropriate personal response actions are taken in response to perceived hazardous situations in accordance with crew resource management (CRM) principles Communication is maintained with passengers and other aircrew members during abnormal conditions Personal initiative and experience is utilised in securing self and equipment in turbulence
Element: Respond to abnormal or emergency aircraft situations	Directions of senior crew members are followed in an abnormal or emergency situation Appropriate personal response actions are taken in response to abnormal or emergency situations Emergency procedures are implemented in accordance with regulatory requirements, consistent with the nature of the emergency Passengers are assisted and reassured during an emergency as required Communication is maintained with passengers and other flight members during an emergency
Element: Assist in evacuating an aircraft	Directions of senior crew members are followed in aircraft evacuation Evacuation procedures are implemented in accordance with workplace and regulatory requirements Passengers are appropriately assisted and reassured during evacuation process as required Communication is maintained with passengers and other aircrew members during evacuation
Element: Respond to fire on board an aircraft	Appropriate fire protection procedures are implemented in accordance with workplace and regulatory requirements Relevant regulatory and workplace fire emergency procedures are followed in a fire Directions of senior crew members are followed in an aircraft fire Appropriate passenger support and assistance is provided during a fire emergency Communication is maintained with passengers and other aircrew members during a fire emergency
Element: Complete required documentation for an abnormal or emergency incident	Abnormal or emergency cabin service incidents are identified and interpreted in accordance with workplace reporting procedures All required aircraft documentation relevant to an abnormal or emergency cabin service incident is completed and processed, in accordance with workplace requirements including requirements for work health and safety (WHS)/occupational health and safety (OHS) and/or safety incident reports

Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS		PERFORMANCE CRITERIA
Elements describe the essential outcomes.		Performance criteria describe the performance needed to demonstrate achievement of the element.
1	Respond to a medical emergency during a flight	1.1	Illness or injury among passengers or crew is identified in accordance with workplace procedures
		1.2	Identified illness or injury is reported to Pilot In Command (PIC) and/or a senior crew member, and appropriate action is taken in accordance with workplace procedures
		1.3	Directions of senior crew members are followed in accordance with workplace procedures
		1.4	Appropriate first aid response is assessed and applied when medical circumstances demand
		1.5	Medical assistance is sought from among other crew members and passengers if necessary, in accordance with workplace procedures
		1.6	Medilink and other means of remote medical advice and assistance are accessed as required, in accordance with workplace procedures
2	Respond to adverse weather and/or flying conditions	2.1	Directions of PIC and/or senior crew members are followed in adverse weather and/or flying conditions or turbulence
		2.2	Hazards are identified, risks are assessed and control measures are implemented
		2.3	Passengers are advised to adopt safe seating positions and to take required precautions in accordance with workplace procedures and regulatory requirements
		2.4	Passengers are assisted and reassured during adverse conditions as required
		2.5	Appropriate personal response actions are taken in response to perceived hazardous situations in accordance with crew resource management (CRM) principles
		2.6	Communication is maintained with passengers and other aircrew members during abnormal conditions
		2.7	Personal initiative and experience is utilised in securing self and equipment in turbulence
3	Respond to abnormal or emergency aircraft situations	3.1	Directions of senior crew members are followed in an abnormal or emergency situation
		3.2	Appropriate personal response actions are taken in response to abnormal or emergency situations
		3.3	Emergency procedures are implemented in accordance with regulatory requirements, consistent with the nature of the emergency
		3.4	Passengers are assisted and reassured during an emergency as required
		3.5	Communication is maintained with passengers and other flight members during an emergency
4	Assist in evacuating an aircraft	4.1	Directions of senior crew members are followed in aircraft evacuation
		4.2	Evacuation procedures are implemented in accordance with workplace and regulatory requirements
		4.3	Passengers are appropriately assisted and reassured during evacuation process as required
		4.4	Communication is maintained with passengers and other aircrew members during evacuation
5	Respond to fire on board an aircraft	5.1	Appropriate fire protection procedures are implemented in accordance with workplace and regulatory requirements
		5.2	Relevant regulatory and workplace fire emergency procedures are followed in a fire
		5.3	Directions of senior crew members are followed in an aircraft fire
		5.4	Appropriate passenger support and assistance is provided during a fire emergency
		5.5	Communication is maintained with passengers and other aircrew members during a fire emergency
6	Complete required documentation for an abnormal or emergency incident	6.1	Abnormal or emergency cabin service incidents are identified and interpreted in accordance with workplace reporting procedures
6		6.2	All required aircraft documentation relevant to an abnormal or emergency cabin service incident is completed and processed, in accordance with workplace requirements including requirements for work health and safety (WHS)/occupational health and safety (OHS) and/or safety incident reports

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and correctly using relevant equipment

implementing aircraft fire response procedures:

fire prevention and protection procedures

basic fire drill

cabin crew fire response procedures during flight

cabin crew fire response procedures when aircraft is on the ground

implementing appropriate procedures in abnormal and emergency situations:

aircraft ditching

aircraft engine or equipment malfunction or failure

aircraft instrument malfunction or failure

aircraft low fuel quantity emergency

cabin depressurisation

disruptive passenger behaviour

emergency landing

explosion or fire in cabin

hazardous problems with aircraft air conditioning systems

injury to passenger or crew

passenger or crew illness

security threat on board aircraft

severe air turbulence

unlawful interference with aviation

implementing contingency plans

implementing evacuation procedures for:

day or night evacuations

ditching in water, including both prepared and unprepared

emergency landing, including both prepared and unprepared

precautionary evacuation

search and rescue

slide descents

raft management

emergency exit from aircraft by any available means

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

modifying activities depending on workplace contingencies, situations and environments

monitoring and anticipating operational problems and hazards and taking appropriate action

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant instructions, regulations, procedures, information and signs

reporting and/or rectifying problems, faults or malfunctions promptly, in accordance workplace procedures

responding appropriately to cultural differences in the workplace

selecting and using required personal protective equipment conforming to industry and WHS/OHS standards

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements, performance criteria and range of conditions and include knowledge of:

abnormal and emergency response actions related to individual role for:

aircraft ditching

aircraft engine or equipment malfunction or failure

aircraft instrument malfunction or failure

aircraft low fuel quantity emergency

cabin depressurisation

disruptive passenger behaviour

emergency landing

explosion or fire in cabin

hazardous problems with aircraft air conditioning systems

injury to passenger or crew

passenger or crew illness

security threat on board aircraft

severe air turbulence

unlawful interference with aviation

aviation administrative procedures

aviation operational procedures for responding to an abnormal or emergency situation on an aircraft, including fire response and aircraft evacuation

cabin emergency features and equipment for various types of aircraft

crew resource management (CRM) principles

problems that may occur during abnormal and emergency situations on an aircraft and appropriate action that should be taken in each case

relevant WHS/OHS, environmental protection procedures and regulations

relevant sections of Civil Aviation Safety Regulations (CASRs) and Civil Aviation Orders related to aircraft emergency procedures

risks that exist during abnormal and emergency situations on an aircraft and related risk control procedures and precautions

safety demonstration procedures.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title] Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS		PERFORMANCE CRITERIA
Elements describe the essential outcomes.		Performance criteria describe the performance needed to demonstrate achievement of the element.
1	Respond to a medical emergency during a flight	1.1	Illness or injury among passengers or crew is identified in accordance with workplace procedures
		1.2	Identified illness or injury is reported to Pilot In Command (PIC) and/or a senior crew member, and appropriate action is taken in accordance with workplace procedures
		1.3	Directions of senior crew members are followed in accordance with workplace procedures
		1.4	Appropriate first aid response is assessed and applied when medical circumstances demand
		1.5	Medical assistance is sought from among other crew members and passengers if necessary, in accordance with workplace procedures
		1.6	Medilink and other means of remote medical advice and assistance are accessed as required, in accordance with workplace procedures
2	Respond to adverse weather and/or flying conditions	2.1	Directions of PIC and/or senior crew members are followed in adverse weather and/or flying conditions or turbulence
		2.2	Hazards are identified, risks are assessed and control measures are implemented
		2.3	Passengers are advised to adopt safe seating positions and to take required precautions in accordance with workplace procedures and regulatory requirements
		2.4	Passengers are assisted and reassured during adverse conditions as required
		2.5	Appropriate personal response actions are taken in response to perceived hazardous situations in accordance with crew resource management (CRM) principles
		2.6	Communication is maintained with passengers and other aircrew members during abnormal conditions
		2.7	Personal initiative and experience is utilised in securing self and equipment in turbulence
3	Respond to abnormal or emergency aircraft situations	3.1	Directions of senior crew members are followed in an abnormal or emergency situation
		3.2	Appropriate personal response actions are taken in response to abnormal or emergency situations
		3.3	Emergency procedures are implemented in accordance with regulatory requirements, consistent with the nature of the emergency
		3.4	Passengers are assisted and reassured during an emergency as required
		3.5	Communication is maintained with passengers and other flight members during an emergency
4	Assist in evacuating an aircraft	4.1	Directions of senior crew members are followed in aircraft evacuation
		4.2	Evacuation procedures are implemented in accordance with workplace and regulatory requirements
		4.3	Passengers are appropriately assisted and reassured during evacuation process as required
		4.4	Communication is maintained with passengers and other aircrew members during evacuation
5	Respond to fire on board an aircraft	5.1	Appropriate fire protection procedures are implemented in accordance with workplace and regulatory requirements
		5.2	Relevant regulatory and workplace fire emergency procedures are followed in a fire
		5.3	Directions of senior crew members are followed in an aircraft fire
		5.4	Appropriate passenger support and assistance is provided during a fire emergency
		5.5	Communication is maintained with passengers and other aircrew members during a fire emergency
6	Complete required documentation for an abnormal or emergency incident	6.1	Abnormal or emergency cabin service incidents are identified and interpreted in accordance with workplace reporting procedures
6		6.2	All required aircraft documentation relevant to an abnormal or emergency cabin service incident is completed and processed, in accordance with workplace requirements including requirements for work health and safety (WHS)/occupational health and safety (OHS) and/or safety incident reports

Range is restricted to essential operating conditions and any other variables essential to the work environment.
Abnormal or emergency aircraft situations must include one or more of the following:	aircraft ditching aircraft engine or equipment malfunction or failure aircraft instrument malfunction or failure aircraft low fuel quantity emergency cabin depressurisation disruptive passenger behaviour emergency landing explosion or fire in cabin hazardous problems with aircraft air conditioning systems injury to passenger or crew passenger or crew illness security threat on board aircraft severe air turbulence unlawful interference with aviation
Workplace procedures must include one or more of the following:	aircraft refuelling with passengers on board cabin preparation door procedures emergency procedures equipment stowage excess carry-on baggage on-board safety precautions during abnormal weather/flying conditions pre-flight passenger briefing security procedures smoking regulations briefing take-off and landing
Evacuation procedures must include one or more of the following:	day or night evacuations ditching in water, including both prepared and unprepared emergency exit from aircraft by any available means emergency landing, including both prepared and unprepared precautionary evacuation raft management search and rescue slide descents
Fire response procedures must include:	basic fire drill cabin crew fire response procedures during flight cabin crew fire response procedures when aircraft is on the ground fire prevention and protection procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice	Yes	No	Comments/feedback
Illness or injury among passengers or crew is identified in accordance with workplace procedures
Identified illness or injury is reported to Pilot In Command (PIC) and/or a senior crew member, and appropriate action is taken in accordance with workplace procedures
Directions of senior crew members are followed in accordance with workplace procedures
Appropriate first aid response is assessed and applied when medical circumstances demand
Medical assistance is sought from among other crew members and passengers if necessary, in accordance with workplace procedures
Medilink and other means of remote medical advice and assistance are accessed as required, in accordance with workplace procedures
Directions of PIC and/or senior crew members are followed in adverse weather and/or flying conditions or turbulence
Hazards are identified, risks are assessed and control measures are implemented
Passengers are advised to adopt safe seating positions and to take required precautions in accordance with workplace procedures and regulatory requirements
Passengers are assisted and reassured during adverse conditions as required
Appropriate personal response actions are taken in response to perceived hazardous situations in accordance with crew resource management (CRM) principles
Communication is maintained with passengers and other aircrew members during abnormal conditions
Personal initiative and experience is utilised in securing self and equipment in turbulence
Directions of senior crew members are followed in an abnormal or emergency situation
Appropriate personal response actions are taken in response to abnormal or emergency situations
Emergency procedures are implemented in accordance with regulatory requirements, consistent with the nature of the emergency
Passengers are assisted and reassured during an emergency as required
Communication is maintained with passengers and other flight members during an emergency
Directions of senior crew members are followed in aircraft evacuation
Evacuation procedures are implemented in accordance with workplace and regulatory requirements
Passengers are appropriately assisted and reassured during evacuation process as required
Communication is maintained with passengers and other aircrew members during evacuation
Appropriate fire protection procedures are implemented in accordance with workplace and regulatory requirements
Relevant regulatory and workplace fire emergency procedures are followed in a fire
Directions of senior crew members are followed in an aircraft fire
Appropriate passenger support and assistance is provided during a fire emergency
Communication is maintained with passengers and other aircrew members during a fire emergency
Abnormal or emergency cabin service incidents are identified and interpreted in accordance with workplace reporting procedures
All required aircraft documentation relevant to an abnormal or emergency cabin service incident is completed and processed, in accordance with workplace requirements including requirements for work health and safety (WHS)/occupational health and safety (OHS) and/or safety incident reports

Forms

Assessment Cover Sheet

AVIF3006 - Respond to abnormal and emergency situations in an aircraft

Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

Assessor name:

Signature:

Date:

Assessment Record Sheet

AVIF3006 - Respond to abnormal and emergency situations in an aircraft

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date:

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AVIF3006 Mapping and Delivery Guide Respond to abnormal and emergency situations in an aircraft

Version 1.0 Issue Date: April 2024

Evidence Required

Submission Requirements

Assessment Tasks

Observation Checklist

Forms

Assessment Cover Sheet

AVIF3006 - Respond to abnormal and emergency situations in an aircraft

Assessment task 1: [title]

Assessment Record Sheet

AVIF3006 - Respond to abnormal and emergency situations in an aircraft

AVIF3006 Mapping and Delivery Guide
Respond to abnormal and emergency situations in an aircraft

Version 1.0
Issue Date: April 2024