Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AVII3005 Mapping and Delivery Guide
Apply knowledge of the structure, products and services of an airline operator
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | AVII3005 - Apply knowledge of the structure, products and services of an airline operator | |
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Description | ||||
Employability Skills | ||||
Learning Outcomes and Application | This unit involves the skills and knowledge required to apply knowledge of the structure, products and services of an airline operator.It includes developing and applying an understanding of the structure of the aviation and tourism industries, developing and applying an understanding of the economic and social significance of aviation and tourism in Australia, identifying markets for a particular airline, and developing and applying an understanding of the structure and operations of an airline.This unit addresses aviation technical skill requirements (physical, mental and task-management abilities) related to customer service duties of ground operations personnel, and contributes to safe and effective performance in complex aviation operational environments.Operations are conducted as part of recreational and commercial aircraft activities across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under limited supervision as a single operator or within a team environment.No licensing, legislative, regulatory or certification requirements are applicable to this unit at time of publication.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations. | |||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
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Prerequisites/co-requisites | ||||
Competency Field | I – Customer Service |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop and apply an understanding of the structure of the aviation and tourism industries in Australia |
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Element: Develop and apply an understanding of the economic and social significance of aviation and tourism in Australia |
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Element: Identify markets for a particular airline |
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Element: Develop and apply an understanding of the structure and operations of an airline |
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