Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AVII3005B Mapping and Delivery Guide
Apply knowledge of the structure, products and services of the airline operator
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | AVII3005B - Apply knowledge of the structure, products and services of the airline operator |
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Description | This unit involves the skills and knowledge required to develop and apply an understanding of the structure, products and services of the aviation industry overall, and more specifically a particular airline operator, when working in the aviation industry. It includes developing and applying an understanding of the structure of (a) the aviation and tourism industries, (b) the economic and social significance of aviation and tourism in Australia, and (c) the structure, markets and operations of a particular airline. Licensing, legislative, regulatory or certification requirements are applicable to this unit. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Work must be carried out in accordance with workplace procedures and the relevant regulatory requirements of the Civil Aviation Safety Authority and other relevant regulatory authorities.Use for ADF Aviation is to be in accordance with relevant Defence Orders and Instructions and applicable CASA compliance.Work is performed under some supervision usually within a team environment.Work involves the development of a knowledge and understanding of the aviation/tourism industries, and airline structures, functions, products, services and operations and their application to the day-to-day operations of a commercial airline across a variety of operational contexts within the Australian aviation industry. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | I - Customer Service |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop and apply an understanding of the structure of the aviation and tourism industries |
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Element: Develop and apply an understanding of the economic and social significance of aviation and tourism in Australia |
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Element: Identify markets for a particular airline |
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Element: Develop and apply an understanding of the structure and operations of an airline |
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