Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
AVII4013A Mapping and Delivery Guide
Supervise cabin operations
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | AVII4013A - Supervise cabin operations |
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Description | This unit involves the skills and knowledge required for effective preparation for and management of onboard aircraft operations. Licensing, legislative, regulatory or certification requirements are applicable to this unit. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Work must be carried out in accordance with workplace procedures and the relevant regulatory requirements of the Civil Aviation Safety Authority and other relevant regulatory authorities.Work is performed under some supervision usually within a team environment.It involves the application of customer service principles and procedures, regulations, safety codes and protocols to the provision of a range of services on commercial aircraft flights across a variety of operational contexts within the Australian Aviation industry. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field | I - Customer Service |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Plan and prepare for flight |
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Element: Supervise cabin service and resources |
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Element: Use and maintain aircraft cabin equipment |
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Element: Complete administrative requirements |
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