Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AVIL0001 Mapping and Delivery Guide
Manage shifts, crewing and rostering activities in aviation

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency AVIL0001 - Manage shifts, crewing and rostering activities in aviation
Description
Employability Skills
Learning Outcomes and Application This unit involves the skills and knowledge required to manage shifts, crewing and rostering activities in aviation, in compliance with relevant regulatory requirements of the Civil Aviation Safety Authority (CASA) and national operating standards.It includes preparing to manage shifts, crewing and rostering, establishing crew resourcing framework, managing the development of crew rosters, and monitoring crew rosters.This unit addresses aviation technical skill requirements (physical, mental and task-management abilities) related to resource management duties of flight or ground operations personnel, and contributes to safe and effective performance in complex aviation operational environments.Operations are conducted as part of recreational, commercial and military aircraft activities across a variety of operational contexts within the Australian aviation industry.Work is performed independently or under limited supervision as a single operator or within a team environment.Licensing, legislative, regulatory or certification requirements are applicable to this unit.Use for Defence Aviation is to be in accordance with relevant Defence Orders, Instructions, Publications and Regulations.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.
Prerequisites/co-requisites
Competency Field L – Resource Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Prepare to manage shifts, crewing and rostering
  • Operational timetables and schedules are identified and are kept updated within roster operations
  • Shifts and schedules are identified for routine and unplanned services to ensure routine and contingency crewing requirements can be met
  • Procedures to identify set workings or work tasks to be performed are identified and implemented
  • Potential operational problems and their impact on crewing needs are identified and contingency plans are developed
       
Element: Establish crew resourcing framework
  • Individual fitness for work requirements are identified and confirmed as appropriate for crewing requirements
  • Fatigue risk management requirements are identified and taken into consideration when establishing shifts and rosters
  • Crew qualifications and regulated competency requirements are identified and systems to monitor their ongoing currency are used
  • Organisational and workplace requirements are identified and strategies to manage them are developed and implemented
       
Element: Manage the development of crew rosters
  • Established regulatory, organisational and workplace requirements are met in developing crew shifts and rosters
  • Strategies that allow sufficient flexibility to allow contingency plans to be implemented are identified, developed and applied
  • Procedures are put in place to ensure rosters are circulated in accordance with organisational policies and procedures
  • Mechanisms are put in place to receive and address feedback from rostered personnel, and to identify and act on acceptable modifications
  • Procedures for documenting and distributing finalised crew rosters to appropriate personnel are established and implemented
       
Element: Monitor crew rosters
  • Crew rostering is reviewed at appropriate times to ensure it meets current and future regulatory and organisational requirements
  • Issues with crew rostering are identified and addressed in accordance with regulatory and organisational requirements
  • Crew rosters are revised and disseminated as required
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to manage shifts, crewing and rostering

1.1

Operational timetables and schedules are identified and are kept updated within roster operations

1.2

Shifts and schedules are identified for routine and unplanned services to ensure routine and contingency crewing requirements can be met

1.3

Procedures to identify set workings or work tasks to be performed are identified and implemented

1.4

Potential operational problems and their impact on crewing needs are identified and contingency plans are developed

2

Establish crew resourcing framework

2.1

Individual fitness for work requirements are identified and confirmed as appropriate for crewing requirements

2.2

Fatigue risk management requirements are identified and taken into consideration when establishing shifts and rosters

2.3

Crew qualifications and regulated competency requirements are identified and systems to monitor their ongoing currency are used

2.4

Organisational and workplace requirements are identified and strategies to manage them are developed and implemented

3

Manage the development of crew rosters

3.1

Established regulatory, organisational and workplace requirements are met in developing crew shifts and rosters

3.2

Strategies that allow sufficient flexibility to allow contingency plans to be implemented are identified, developed and applied

3.3

Procedures are put in place to ensure rosters are circulated in accordance with organisational policies and procedures

3.4

Mechanisms are put in place to receive and address feedback from rostered personnel, and to identify and act on acceptable modifications

3.5

Procedures for documenting and distributing finalised crew rosters to appropriate personnel are established and implemented

4

Monitor crew rosters

4.1

Crew rostering is reviewed at appropriate times to ensure it meets current and future regulatory and organisational requirements

4.2

Issues with crew rostering are identified and addressed in accordance with regulatory and organisational requirements

4.3

Crew rosters are revised and disseminated as required

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment and operating environment in accordance with standard operating procedures

applying precautions and required action to minimise, control or eliminate identified fatigue risk hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

identifying and correctly using relevant equipment

implementing contingency plans

implementing work health and safety (WHS)/occupational health and safety (OHS) procedures and relevant regulations

modifying activities depending on workplace contingencies, situations and environments

monitoring and anticipating operational problems and hazards and taking appropriate action

monitoring work activities in terms of planned schedule

operating electronic communications equipment to required protocol

reading, interpreting and following relevant regulations, instructions, procedures, information and signs

reporting and/or rectifying any problems, fault or malfunctions promptly, in accordance with workplace procedures

responding appropriately to cultural differences in the workplace

selecting and using required personal protective equipment conforming to industry and WHS/OHS standards

solving problems associated with managing shifts, crewing and rostering activities

using hardware systems to manage crew rosters

using software systems to manage crew rosters

working collaboratively with others

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

documentation and reporting requirements for developing crew rosters

fatigue risk management policies:

hazard identification

risk assessments

mitigation strategies

training and education programs

fatigue monitoring

continuous monitoring

individual workplace procedures and policies for developing crew rosters

operations manuals, job specifications and induction documentation

problems that may occur when developing crew rosters and appropriate action that can be taken to resolve these problems

regulatory and organisational requirements, and aviation/transport safety systems relevant to developing crew rosters

relevant legislations and regulations in relation to:

conditions of service, award, enterprise bargaining agreement and other industrial arrangements

privacy

shift crewing and rostering quality assurance procedures

WHS/OHS and environmental protection legislation

workplace relations and equal employment opportunity policies.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Prepare to manage shifts, crewing and rostering

1.1

Operational timetables and schedules are identified and are kept updated within roster operations

1.2

Shifts and schedules are identified for routine and unplanned services to ensure routine and contingency crewing requirements can be met

1.3

Procedures to identify set workings or work tasks to be performed are identified and implemented

1.4

Potential operational problems and their impact on crewing needs are identified and contingency plans are developed

2

Establish crew resourcing framework

2.1

Individual fitness for work requirements are identified and confirmed as appropriate for crewing requirements

2.2

Fatigue risk management requirements are identified and taken into consideration when establishing shifts and rosters

2.3

Crew qualifications and regulated competency requirements are identified and systems to monitor their ongoing currency are used

2.4

Organisational and workplace requirements are identified and strategies to manage them are developed and implemented

3

Manage the development of crew rosters

3.1

Established regulatory, organisational and workplace requirements are met in developing crew shifts and rosters

3.2

Strategies that allow sufficient flexibility to allow contingency plans to be implemented are identified, developed and applied

3.3

Procedures are put in place to ensure rosters are circulated in accordance with organisational policies and procedures

3.4

Mechanisms are put in place to receive and address feedback from rostered personnel, and to identify and act on acceptable modifications

3.5

Procedures for documenting and distributing finalised crew rosters to appropriate personnel are established and implemented

4

Monitor crew rosters

4.1

Crew rostering is reviewed at appropriate times to ensure it meets current and future regulatory and organisational requirements

4.2

Issues with crew rostering are identified and addressed in accordance with regulatory and organisational requirements

4.3

Crew rosters are revised and disseminated as required

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Operational timetables and schedules are identified and are kept updated within roster operations 
Shifts and schedules are identified for routine and unplanned services to ensure routine and contingency crewing requirements can be met 
Procedures to identify set workings or work tasks to be performed are identified and implemented 
Potential operational problems and their impact on crewing needs are identified and contingency plans are developed 
Individual fitness for work requirements are identified and confirmed as appropriate for crewing requirements 
Fatigue risk management requirements are identified and taken into consideration when establishing shifts and rosters 
Crew qualifications and regulated competency requirements are identified and systems to monitor their ongoing currency are used 
Organisational and workplace requirements are identified and strategies to manage them are developed and implemented 
Established regulatory, organisational and workplace requirements are met in developing crew shifts and rosters 
Strategies that allow sufficient flexibility to allow contingency plans to be implemented are identified, developed and applied 
Procedures are put in place to ensure rosters are circulated in accordance with organisational policies and procedures 
Mechanisms are put in place to receive and address feedback from rostered personnel, and to identify and act on acceptable modifications 
Procedures for documenting and distributing finalised crew rosters to appropriate personnel are established and implemented 
Crew rostering is reviewed at appropriate times to ensure it meets current and future regulatory and organisational requirements 
Issues with crew rostering are identified and addressed in accordance with regulatory and organisational requirements 
Crew rosters are revised and disseminated as required 

Forms

Assessment Cover Sheet

AVIL0001 - Manage shifts, crewing and rostering activities in aviation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AVIL0001 - Manage shifts, crewing and rostering activities in aviation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: