Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBADM409A Mapping and Delivery Guide
Coordinate business resources

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency BSBADM409A - Coordinate business resources
Description This unit describes the performance outcomes, skills and knowledge required to determine and analyse existing and required resources, their effective application and the accountability for their use.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to individuals with a broad knowledge of business resources who contribute well developed skills and knowledge to ensure adequate resources are available to perform the work of the organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine resource requirements
  • Determine resource requirements in accordance with business and operational plans, and organisational requirements
  • Provide opportunities to individuals and workgroups to contribute to the identification of resource requirements
  • Ensure resource expenditure is realistic and makes efficient use of available budget resources
  • Present recommendations on resource requirements in the required format, style and structure using relevant business equipment and technology
       
Element: Acquire and allocate resources
  • Acquire physical resources and services in accordance with organisational requirements
  • Check resources to ensure quality and quantity, in line with service agreements
  • Allocate resources promptly to enable achievement of workgroup objectives
  • Ensure consultation with individuals and teams on allocation of resources is participative and is conducted using appropriate interpersonal skills
       
Element: Monitor and report on resource usage
  • Measure effectiveness of resource planning, and assess against actual costs, identified shortfalls and surpluses
  • Develop and implement methods of monitoring resource use to enable timely and accurate reporting against business and operational plans
  • Identify improvements in resource planning through consultation and feedback, and implement in accordance with organisational requirements
  • Maintain records concerning equipment and resource purchases, in accordance with organisational requirements
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

monitoring resource usage to determine resource needs

maintaining records of resource requirements

calculating costs and expenditures in relation to use and maintenance of business resources

knowledge of relevant legislation.

Context of and specific resources for assessment

Assessment must ensure:

access to an actual workplace or simulated environment

access to office equipment and resources

examples of records relating to business resources.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

review of recommendations on resource requirements

review of records concerning equipment and resource purchases

analysis of responses to case studies and scenarios

demonstration of techniques

oral or written questioning to assess knowledge of functions of a range of business equipment.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other general administration units.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to request advice, to receive feedback and to work with a team

literacy skills to draft complex reports and to display logical information on resource usage

numeracy skills to interpret, compare and calculate resource usage costs

planning skills to schedule and track resource use and availability.

Required knowledge

common equipment faults

functions of a range of business equipment

key provisions of relevant legislation from all forms of government that may affect aspects of business operations, such as:

anti-discrimination legislation

ethical principles

codes of practice

privacy laws

environmental issues

occupational health and safety (OHS)

organisational policies, plans and procedures

record management processes and techniques related to maintenance schedules.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Resource requirements may include:

human resources

location/premises

OHS resources

plant/machinery

raw materials

refurbishment

staff amenities

stock and supplies

storage space

technological equipment/software

training materials

Organisational requirements may include:

access and equity principles and practices

business and performance plans

defined resource parameters

ethical standards

goals, objectives, plans, systems and processes

legal and organisational policies, guidelines and requirements

management and accountability channels

manufacturers' and operational specifications

OHS policies, procedures and programs

environmental sustainability business practices and standards

quality and continuous improvement processes and standards

quality assurance and/or procedures manuals

reporting requirements

security and confidentiality requirements

Business equipment and technology may include:

answering machine

binder

computer

fax machine

photocopier

printer

shredder

telephone

Appropriate interpersonal skills may include:

clarity of language

consultation methods, techniques and protocols

seeking feedback from group members to confirm understanding

summarising and paraphrasing

using appropriate body language

Feedback sources may include:

customer/client response data

employee data

equipment meter readings

financial forecasts

sales orders

suppliers' invoices

Records may include:

computerised or manual

financial statements

invoices

maintenance schedules

order forms

petty cash forms

purchase orders

stock list and inventory control

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine resource requirements in accordance with business and operational plans, and organisational requirements 
Provide opportunities to individuals and workgroups to contribute to the identification of resource requirements 
Ensure resource expenditure is realistic and makes efficient use of available budget resources 
Present recommendations on resource requirements in the required format, style and structure using relevant business equipment and technology 
Acquire physical resources and services in accordance with organisational requirements 
Check resources to ensure quality and quantity, in line with service agreements 
Allocate resources promptly to enable achievement of workgroup objectives 
Ensure consultation with individuals and teams on allocation of resources is participative and is conducted using appropriate interpersonal skills 
Measure effectiveness of resource planning, and assess against actual costs, identified shortfalls and surpluses 
Develop and implement methods of monitoring resource use to enable timely and accurate reporting against business and operational plans 
Identify improvements in resource planning through consultation and feedback, and implement in accordance with organisational requirements 
Maintain records concerning equipment and resource purchases, in accordance with organisational requirements 

Forms

Assessment Cover Sheet

BSBADM409A - Coordinate business resources
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBADM409A - Coordinate business resources

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: