Compliance requirements may include but are not limited to: | • cross-industry, industry-specific and internal organisational compliance requirements in such areas as (examples only in alphabetical groupings): - anti-discrimination (including discrimination by race, sex, disability, religion, etc.), alcohol licensing (licensing regulations covering clubs, pubs, licensed premises, etc.), aviation - bankruptcy - chemical use, child protection, construction, conveyancing/real estate, copyright, corporate governance, customs, credit - education, electricity, environmental protection, equal opportunity - financial services (including banking), fire, food hygiene, freedom of information, freight forwarding - gambling, gene technology - health, human rights - insurance, immigration, intellectual property - land management - maritime, mining - pharmaceuticals, patents, privacy - quarantine - racing, rail transport, road transport - safety (includes cross-industry generic regulations as well as industry, equipment or product-specific sub-categories e.g. marine safety, rail safety, food safety, aviation safety, road safety, dangerous goods, construction safety, mine safety, road safety, etc.), security, sewage, superannuation - taxation, telecommunications, tobacco, trade practices and consumer protection - water supply, workers compensation, workers rehabilitation • different types of external and internal compliance requirements including: - regulations of a state, national or international regulatory authority - accreditation requirements of an institute, professional organisation or registration body - requirements for certification under statutory licensing systems - statutory standards or codes of practice - internal policies, procedures, standards or codes of practice of an organisation |
Evaluation methodology may include but is not limited to: | • literature searches including web searches • collection of operational data • surveys of relevant internal and external personnel including interviews, focus groups, questionnaires • desk analysis • analysis of feedback from clients, suppliers, internal managers and personnel • analysis of complaints recorded involving compliance requirements • assessment of information contained in the organisation's management information system • review of reports from relevant compliance authorities and organisations • drafting and editing of the evaluation report |
Evaluation data may include but is not limited to: | • published documents including papers, standards, regulations • operational data pertinent to the fulfillment of compliance requirements • documentation on feedback and complaints involving compliance requirements • completed survey questionnaires • records of interviews, meetings or focus group workshop outcomes • written correspondence including letters, faxes, emails • records of telephone conversations • quantitative data collected from various sources |