Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBCUE603 Mapping and Delivery Guide
Design and launch new customer engagement facilities
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | BSBCUE603 - Design and launch new customer engagement facilities |
---|---|---|---|
Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to design and establish new customer engagement facilities and substantial enhancement of existing centres.It applies to individuals who analyse, design and execute judgements using wide-ranging technical, creative, conceptual or managerial competencies and who are often accountable for group outcomes.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
||
Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
---|---|---|---|---|---|---|---|---|
Elements of Competency | Performance Criteria | |||||||
Element: Identify design elements |
| |||||||
Element: Develop detailed specifications |
| |||||||
Element: Evaluate resources |
| |||||||
Element: Integrate design components |
| |||||||
Element: Launch customer contact facility |
|