The Range Statement provides advice to interpret the scope and context of this unit of competency, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:
Legislation, codes and national standards relevant to the workplace may include:
award and enterprise agreements
national, State/Territory legislative requirements especially in regard to Occupational Health and Safety
industry codes of practice
OECD International Guidelines for Consumer Protection in E-Commerce
copyright laws
defamation laws
privacy legislation
intellectual property, confidentiality requirements
legal and regulatory policies affecting e-business
e-business is:
every type of business transaction in which the participants (ie suppliers, end users etc) prepare or transact business or conduct their trade in goods or services electronically (Definition of e-commerce in E-competent Australia, ANTA, May 2000)
Procedures and relationships may include:
organisation structures, plans, strategies
customer service
delivery of core services
delivery of products
delivery of wider business services
delivery of Government services
trading communities
development of new products, services and markets
human resource development
Threats and opportunities may include:
business-to-business (B2B) opportunities involving e-business between two companies
business-to-consumer (B2C) opportunities involving e-business between an enterprise and a customer
disintermediation threats/opportunities where the role of 'middlemen' or other middle supply chain elements is reduced or made redundant as newer more efficient supply chain technologies are implemented
re-intermediation opportunities, where e-business creates new value between producers and consumers
rate of change of the market
acceptance of the community to validity of e-business
threats to the reliability of supply in the provision of goods and services from suppliers outside the enterprise
Legal and ethical issues may include:
security
privacy
confidentiality
ownership of information
intellectual property
fraud prevention and detection
business ethics
legal issues eg jurisdiction, contract validity, taxation
occupational health and safety
International nature of e-business may include:
language
culture
legal issues
technology
Policies and procedures may include:
security
privacy
confidentiality
information management
risk management
intellectual property
fraud prevention and detection
code of practice
business ethics
human resource management
human resource development
performance management
electronic communication
outsourcing
legal issues eg jurisdiction, contract validity, taxation
quality assurance and warranty
cultural communication aspects eg forms of address, expression, site navigation assistance, client feedback
The Range Statement provides advice to interpret the scope and context of this unit of competency, allowing for differences between enterprises and workplaces. It relates to the unit as a whole and facilitates holistic assessment. The following variables may be present for this particular unit:
Legislation, codes and national standards relevant to the workplace may include:
award and enterprise agreements
national, State/Territory legislative requirements especially in regard to Occupational Health and Safety
industry codes of practice
OECD International Guidelines for Consumer Protection in E-Commerce
copyright laws
defamation laws
privacy legislation
intellectual property, confidentiality requirements
legal and regulatory policies affecting e-business
e-business is:
every type of business transaction in which the participants (ie suppliers, end users etc) prepare or transact business or conduct their trade in goods or services electronically (Definition of e-commerce in E-competent Australia, ANTA, May 2000)
Procedures and relationships may include:
organisation structures, plans, strategies
customer service
delivery of core services
delivery of products
delivery of wider business services
delivery of Government services
trading communities
development of new products, services and markets
human resource development
Threats and opportunities may include:
business-to-business (B2B) opportunities involving e-business between two companies
business-to-consumer (B2C) opportunities involving e-business between an enterprise and a customer
disintermediation threats/opportunities where the role of 'middlemen' or other middle supply chain elements is reduced or made redundant as newer more efficient supply chain technologies are implemented
re-intermediation opportunities, where e-business creates new value between producers and consumers
rate of change of the market
acceptance of the community to validity of e-business
threats to the reliability of supply in the provision of goods and services from suppliers outside the enterprise
Legal and ethical issues may include:
security
privacy
confidentiality
ownership of information
intellectual property
fraud prevention and detection
business ethics
legal issues eg jurisdiction, contract validity, taxation
occupational health and safety
International nature of e-business may include:
language
culture
legal issues
technology
Policies and procedures may include:
security
privacy
confidentiality
information management
risk management
intellectual property
fraud prevention and detection
code of practice
business ethics
human resource management
human resource development
performance management
electronic communication
outsourcing
legal issues eg jurisdiction, contract validity, taxation
quality assurance and warranty
cultural communication aspects eg forms of address, expression, site navigation assistance, client feedback