The Evidence Guide provides advice to inform and support appropriate assessment of this unit. It contains an overview of the assessment requirements followed by identification of specific aspects of evidence that will need to be addressed in determining competence. The Evidence Guide is an integral part of the unit and should be read and interpreted in conjunction with the other components of competency. Assessment must reflect the endorsed Assessment Guidelines of the parent Training Package.
Overview of Assessment Requirements
A person who demonstrates competence in this standard must be able to provide evidence that they are able to effectively implement the workplace information system by demonstrating that they are able to access and use workplace information to facilitate business operations; and prepare information for financial and resource plans/proposals.
Specific Evidence Requirements
Required knowledge and understanding include:
relevant legislation from all levels of government that affects business operation, especially in regard to occupational health and safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
the principles and techniques associated with:
- workplace information systems
- tactical plans and budgets
- resource proposals
the basic financial concepts in tactical plans and budgets
the methods to gain efficiencies in resource management
Required skills and attributes include:
ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
functional literacy skills to access and use workplace information
communication skills
research skills including:
- information collection, analysis, interpretation and reporting
- identifying corporate information resources
- identifying tactical and operational information requirements of the team
information management skills
information presentation skills
skills to improve information usage in decision making
coaching and mentoring skills to provide support to colleagues
technology skills to extract/input/present information
Key competencies or generic skills relevant to this unit
The seven key competencies represent generic skills considered essential for effective work participation. Innovation skills represent a further area of generic competence. The bracketed numbering indicates the performance level required in this unit:
Level (1) represents the competence to undertake tasks effectively
Level (2) represents the competence to manage tasks
Level (3) represents the competence to use concepts for evaluating and reshaping tasks. The bulleted points provide examples of how the key competencies can be applied for this unit.
Communicating ideas and information (2)
identifying information needs with the work team
seeking the contribution of others in preparing a business plan or budget
providing feedback on information and contributions provided
Collecting, analysing and organising information (2)
collecting data
using the management information system to store and retrieve information
submitting information in an appropriate format
Planning and organising activities (2)
planning the timing and methods of information collection
organising meetings to discuss results and outcomes
Working in a team (2)
utilising team strategies to maximise effective of work to be done
Using mathematical ideas and techniques (1)
using appropriate techniques to aid data collection and to make budget calculations
Solving problems (2)
contributing to contingency planning
Using technology (1)
using technology to assist the management of information
Innovation skills (2)
developing an innovative approach to the implementation of the information system to enhance business operations
Products that could be used as evidence include:
documentation produced in implementing workplace information systems, such as:
- contribution to organisational policies and procedures
- contribution to procedures and policies for dealing with information management systems, and related codes of conduct
- actions taken to address information collection and retrieval in the workplace
- actions taken to address methods of analysing information and implementing an information system
- actions taken to address internal and external information management issues
- learning and development plans
- materials developed for coaching, mentoring and training
- induction programs developed and/or delivered
- actions taken to address issues and problems within work team
- reviews of people management
- advice and input into management decisions related to the management information system
- records of people management lessons learned
Processes that could be used as evidence include:
how information needs were determined and information was collected within the work team
how information held by the organisation was acquired, analysed and reviewed
examples of procedures implemented to obtain information which is not readily available
how procedures have been implemented to ensure that information is collected in a suitable format, a time efficient manner and how accuracy and adequacy has been controlled
how the information system was implemented
examples of how information was used, especially with the utilisation of technology
examples of how recommendations for improvement were encouraged and acknowledged
how the work team was involved in the preparation of business plans and budgets
how estimates of resource needs were planned and resource requirements are processed
examples of contingency plan
Resource implications for assessment include:
access by the learner and trainer to appropriate documentation and resources normally used in the workplace
Validity and sufficiency of evidence requires:
that this unit can be assessed in the workplace or in a closely simulated work environment
that where assessment is part of a learning experience, evidence will need to be collected over a period of time, involving both formative and summative assessment
that examples of actions taken by candidate to implement the workplace information system are provided
Integrated competency assessment means:
that this unit should be assessed with other frontline management units taken as part of this qualification, as applicable to the candidate's leadership role in a work team and as part of an integrated assessment activity
The Evidence Guide provides advice to inform and support appropriate assessment of this unit. It contains an overview of the assessment requirements followed by identification of specific aspects of evidence that will need to be addressed in determining competence. The Evidence Guide is an integral part of the unit and should be read and interpreted in conjunction with the other components of competency. Assessment must reflect the endorsed Assessment Guidelines of the parent Training Package.
Overview of Assessment Requirements
A person who demonstrates competence in this standard must be able to provide evidence that they are able to effectively implement the workplace information system by demonstrating that they are able to access and use workplace information to facilitate business operations; and prepare information for financial and resource plans/proposals.
Specific Evidence Requirements
Required knowledge and understanding include:
relevant legislation from all levels of government that affects business operation, especially in regard to occupational health and safety and environmental issues, equal opportunity, industrial relations and anti-discrimination
the principles and techniques associated with:
- workplace information systems
- tactical plans and budgets
- resource proposals
the basic financial concepts in tactical plans and budgets
the methods to gain efficiencies in resource management
Required skills and attributes include:
ability to relate to people from a range of social, cultural and ethnic backgrounds and physical and mental abilities
functional literacy skills to access and use workplace information
communication skills
research skills including:
- information collection, analysis, interpretation and reporting
- identifying corporate information resources
- identifying tactical and operational information requirements of the team
information management skills
information presentation skills
skills to improve information usage in decision making
coaching and mentoring skills to provide support to colleagues
technology skills to extract/input/present information
Key competencies or generic skills relevant to this unit
The seven key competencies represent generic skills considered essential for effective work participation. Innovation skills represent a further area of generic competence. The bracketed numbering indicates the performance level required in this unit:
Level (1) represents the competence to undertake tasks effectively
Level (2) represents the competence to manage tasks
Level (3) represents the competence to use concepts for evaluating and reshaping tasks. The bulleted points provide examples of how the key competencies can be applied for this unit.
Communicating ideas and information (2)
identifying information needs with the work team
seeking the contribution of others in preparing a business plan or budget
providing feedback on information and contributions provided
Collecting, analysing and organising information (2)
collecting data
using the management information system to store and retrieve information
submitting information in an appropriate format
Planning and organising activities (2)
planning the timing and methods of information collection
organising meetings to discuss results and outcomes
Working in a team (2)
utilising team strategies to maximise effective of work to be done
Using mathematical ideas and techniques (1)
using appropriate techniques to aid data collection and to make budget calculations
Solving problems (2)
contributing to contingency planning
Using technology (1)
using technology to assist the management of information
Innovation skills (2)
developing an innovative approach to the implementation of the information system to enhance business operations
Products that could be used as evidence include:
documentation produced in implementing workplace information systems, such as:
- contribution to organisational policies and procedures
- contribution to procedures and policies for dealing with information management systems, and related codes of conduct
- actions taken to address information collection and retrieval in the workplace
- actions taken to address methods of analysing information and implementing an information system
- actions taken to address internal and external information management issues
- learning and development plans
- materials developed for coaching, mentoring and training
- induction programs developed and/or delivered
- actions taken to address issues and problems within work team
- reviews of people management
- advice and input into management decisions related to the management information system
- records of people management lessons learned
Processes that could be used as evidence include:
how information needs were determined and information was collected within the work team
how information held by the organisation was acquired, analysed and reviewed
examples of procedures implemented to obtain information which is not readily available
how procedures have been implemented to ensure that information is collected in a suitable format, a time efficient manner and how accuracy and adequacy has been controlled
how the information system was implemented
examples of how information was used, especially with the utilisation of technology
examples of how recommendations for improvement were encouraged and acknowledged
how the work team was involved in the preparation of business plans and budgets
how estimates of resource needs were planned and resource requirements are processed
examples of contingency plan
Resource implications for assessment include:
access by the learner and trainer to appropriate documentation and resources normally used in the workplace
Validity and sufficiency of evidence requires:
that this unit can be assessed in the workplace or in a closely simulated work environment
that where assessment is part of a learning experience, evidence will need to be collected over a period of time, involving both formative and summative assessment
that examples of actions taken by candidate to implement the workplace information system are provided
Integrated competency assessment means:
that this unit should be assessed with other frontline management units taken as part of this qualification, as applicable to the candidate's leadership role in a work team and as part of an integrated assessment activity