- BSBFRA401B - Manage compliance with franchisee obligations and legislative requirements
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBFRA401B Mapping and Delivery Guide
Manage compliance with franchisee obligations and legislative requirements
Version 1.0
Issue Date: April 2024
| Qualification | - |
Unit of Competency | BSBFRA401B - Manage compliance with franchisee obligations and legislative requirements |
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| Description | This unit describes the performance outcomes, skills and knowledge required to comply with obligations set out in the franchising agreement and with relevant legislative requirements specific to the type of franchise.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | This unit applies to franchisees who require a broad knowledge of franchisee obligations and legislative requirements and who use this knowledge to develop compliance strategies.Franchisors will have their needs met in this area by BSBFRA501B Establish a franchise operation. | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | |||
| Competency Field | Management and Leadership - Franchising | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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| Elements of Competency | Performance Criteria | |||||||
| Element: Determine franchisee obligations and legislative requirements |
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| Element: Develop strategies for compliance with franchisee obligations and legislative requirements |
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| Element: Undertake scheduled compliance checks |
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| Element: Act on identified instances of non compliance with franchisee obligations and legislative requirements |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: schedule of checks being undertaken associated with a broad statement of strategies to ensure compliance compliance check schedule and examples of checks made documented actions to address instances of non-compliance demonstrated support to staff to assist with compliance knowledge of relevant legislation, codes of practice and national standards. |
Context of and specific resources for assessment | Assessment must ensure: access to an actual workplace or simulated environment access to office equipment and resources access to examples of real franchisee agreements and related documentation. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate review of action taken to address non-compliance oral or written questioning to assess knowledge of franchisee arrangements evaluation of strategies developed for compliance review of documentation recording timing and outcomes of compliance checks. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
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Required skills |
culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities communication and negotiation skills to establish franchisee obligations problem-solving skills to address non-compliance research skills to access necessary information. |
Required knowledge |
occupational health and safety (OHS) requirements: specific to nature and type of franchise generic to all workplaces other relevant legislation, codes of practice and national standards, for example: legislation covering fire safety, employment of staff and anti-discrimination, dangerous goods, liquor licensing, food safety Franchising Code of Conduct franchise specific obligations: as per franchise agreement as per updates and amendments to agreement over time auditing requirements penalties for non-compliance and context for franchisee obligations and legislative requirements. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Obligations under franchising agreement may include: | area of operations or limits to region or territory fees and pricing structures fees paid to franchisor financial controls franchise corporate image requirements and branding limits on trading of other products and services that are outside franchise operations merchandising requirements quality assurance requirements reporting of income, sales or turnover stock control and inventory requirements, and reporting of this information |
Legislative requirements may include: | Australian Taxation Office requirements, including requirements to register as a business and obtain an (Australian Business Number) ABN Dangerous Goods Act requirements fire regulations food safety requirements Liquor Licensing Act requirements local government planning and land use zoning regulations OHS requirements other legislative requirements specific to the nature and type of franchise relevant permits, licences and completion of training programs such as in safe food handling requirements under employment legislation |
Government may include: | commonwealth local government state/territory |
Strategies may be: | broad statements of requirements for compliance used to develop specific work procedures and compliance checks |
Compliance checks may be: | continuous, daily, weekly, monthly as required to ensure compliance logged in specific logbook or checked against checklists and filed as required undertaken by franchisee or staff delegated with specific tasks |
Training may include: | a cyclical schedule (such as yearly refresher courses and product knowledge workshops) legislative requirements such as first aid, OHS, food handling specifications in the initial franchise agreement |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Identify obligations under franchising agreement | |||
| Identify relevant legislative requirements | |||
| Access codes of practice and material that interprets and explains obligations and legislative requirements | |||
| Clarify obligations and legislative requirements with franchisor and relevant government and licensing agencies | |||
| Analyse available information on obligations and legislative requirements to develop strategies for compliance | |||
| Check strategies with franchisor to determine suitability to operate franchise within obligations and legislative requirements | |||
| Use strategies to develop regular, cyclical compliance checks | |||
| Complete training to facilitate compliance requirements | |||
| Communicate compliance requirements to staff | |||
| Delegate compliance checks to relevant staff and provide training and support for staff to carry out these checks | |||
| Record timing and outcomes of compliance checks according to organisational requirements | |||
| Identify instances of non-compliance from compliance checks | |||
| Determine courses of action to address instances of non-compliance | |||
| Seek assistance of franchisor or other relevant parties to address non-compliance | |||
| Take action to address non-compliance | |||
| Make checks to ensure non-compliance has been addressed | |||
| Monitor compliance in a specific area to ensure continuing compliance | |||
| Analyse reasons for non-compliance to guide future compliance |
Forms
Assessment Cover Sheet
BSBFRA401B - Manage compliance with franchisee obligations and legislative requirements
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
BSBFRA401B - Manage compliance with franchisee obligations and legislative requirements
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: