- BSBFRA501B - Establish a franchise operation
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBFRA501B Mapping and Delivery Guide
Establish a franchise operation
Version 1.0
Issue Date: April 2024
| Qualification | - |
Unit of Competency | BSBFRA501B - Establish a franchise operation |
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| Description | This unit describes the performance outcomes, skills and knowledge required to establish a franchising operation from an existing business, chain of businesses or planned concept.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | This unit applies to franchisors with a well established, sound theoretical knowledge base in franchising who are proficient in using a range of specialised technical and managerial techniques to plan and establish a franchise operation. | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | |||
| Competency Field | Management and Leadership - Franchising | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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| Elements of Competency | Performance Criteria | |||||||
| Element: Research feasibility of establishing a franchise operation |
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| Element: Plan for establishment of a franchise operation |
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| Element: Implement plan for establishment of a franchise operation |
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| Element: Review implementation process |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: carrying out initial research into feasibility of the franchise operation documenting a business plan, through to implementing the plan establishing an agreement with franchisees which specifies roles and responsibilities of both parties knowledge of relevant legislation, codes of practice and national standards. |
Context of and specific resources for assessment | Assessment must ensure: access to business documentation access to feedback from franchisees access to an actual workplace or simulated environment access to office equipment and resources. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate review of financial feasibility study, marketing plan and business plan analysis of responses to case studies and scenarios demonstration of techniques observation of presentations oral or written questioning to assess knowledge of franchising arrangements evaluation of implemented recruitment strategies. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: BSBFRA502B Manage a franchise operation. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
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Required skills |
culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities marketing skills to promote new franchises problem-solving skills to resolve issues in commencement of operations and new franchises. |
Required knowledge |
occupational health and safety (OHS) requirements specific to the nature and type of franchising operations legislation, codes of practice and national standards, for example: legislation specific to nature and type of franchising operations company law, fair trading and anti-discrimination Franchising Code of Conduct financing options franchising operations. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Specialists and relevant parties may include: | accountants, legal representatives, financial planners and financial institution representatives, business planning specialists, marketing specialists and franchising consultants chambers of commerce Franchise Council of Australia |
Roles and responsibilities of franchisor and franchisees may include: | agreement between franchisor and franchisees conditions for franchises services provided to franchises |
Franchisees may include: | chain of outlets existing businesses interested parties including a trial sample of franchises |
Human and physical resources may include: | communications equipment office premises software and hardware specialist services through outsourcing, contracting and consultancy staff vehicles |
Operational unit may include: | home-based site or other location such as leased or owned property office location staffed with required personnel and equipped to service and support franchisees |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Undertake research into franchising models | |||
| Analyse existing business or planned concept to determine opportunity for expansion into franchise operation | |||
| Undertake market research on product or service | |||
| Undertake financial feasibility of proposed franchise operation | |||
| Seek assistance with feasibility study from specialists and relevant parties as required | |||
| Complete business plan for franchise operation | |||
| Complete marketing plan for franchise operation | |||
| Secure financial backing for franchise operation | |||
| Define franchise concept in terms of roles and responsibilities of franchisor and franchisees | |||
| Seek advice from specialists and relevant parties to complete documentation of franchising concept | |||
| Develop and document procedures to guide franchisees' and franchisor's operations | |||
| Determine human and physical resources required to commence franchise operation | |||
| Develop, obtain agreement on and implement recruitment strategies for potential franchise | |||
| Undertake marketing of franchise operation | |||
| Identify franchisees to commence franchise operation and formalise agreements | |||
| Assist franchisees in developing a business plan and a marketing plan | |||
| Obtain physical and human resources to implement franchise operation | |||
| Establish operational unit to support and coordinate franchise operation | |||
| Develop and implement monitoring process for managing franchise operation | |||
| Develop and implement review process for implementation of franchise operation | |||
| Identify improvements in franchising operation and associated management processes | |||
| Identify and implement improvements and monitor for effectiveness |
Forms
Assessment Cover Sheet
BSBFRA501B - Establish a franchise operation
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
BSBFRA501B - Establish a franchise operation
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: