Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBFRA504 Mapping and Delivery Guide
Manage relationships with franchisees
Version 1.0
Issue Date: March 2024
Qualification | - |
Unit of Competency | BSBFRA504 - Manage relationships with franchisees |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to manage relationships with franchisees.It applies to individuals with a well-established, sound theoretical knowledge base in franchising who are proficient in using a range of specialised technical and managerial techniques to establish, manage and maintain relationships with franchisees.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish relationship with franchisees |
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Element: Facilitate customer service provision to franchisees |
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Element: Provide advice to franchisees |
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Element: Review management of relationship with franchisees |
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