- BSBFRA505B - Manage closure of a franchise
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBFRA505B Mapping and Delivery Guide
Manage closure of a franchise
Version 1.0
Issue Date: April 2024
| Qualification | - |
Unit of Competency | BSBFRA505B - Manage closure of a franchise |
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| Description | This unit describes the performance outcomes, skills and knowledge required to manage the closure of a franchise or to transfer it to a new franchisee, or to take action to prevent a closure being executed.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | This unit applies to franchisors with a well established, sound theoretical knowledge base in franchising who are proficient in using a range of specialised technical and managerial techniques to undertake the closure of a franchise or transfer to a new franchisee. | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | |||
| Competency Field | Management and Leadership - Franchising | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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| Elements of Competency | Performance Criteria | |||||||
| Element: Investigate and implement alternatives to closure |
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| Element: Determine roles and responsibilities in closure or transfer of franchisee |
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| Element: Implement plan for closure or transfer |
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| Element: Review implications for franchise operations |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: planning and evaluation of closure and alternatives consulting all stakeholders involved in closure documenting reasons for closure and incorporating these reasons into plans for future operations knowledge of relevant legislation, codes of practice and national standards. |
Context of and specific resources for assessment | Assessment must ensure: access to business documentation access to feedback from franchisees access to an actual workplace or simulated environment access to office equipment and resources. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate review of documented plans for closure evaluation of alternative closure strategies developed analysis of responses to case studies and scenarios demonstration of techniques observation of presentations oral or written questioning to assess knowledge of franchising arrangements. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
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Required skills |
culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities business management skills to develop plans for closure communication and negotiation skills to work with franchisees to implement closure analysis and evaluation skills to determine alternatives to closure problem-solving skills to address issues arising in closure. |
Required knowledge |
legislation, codes of practice and national standards relating to occupational health and safety (OHS), company law, fair trading, anti-discrimination and other areas specific to the franchise operation Franchising Code of Conduct franchise specific obligations: as per franchise agreement as per updates and amendments to agreement. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Relevant stakeholders may include: | customers financial institutions and backers for franchisee franchisee other franchisor management staff regulatory authorities issuing relevant permits |
Alternative strategies may include: | franchise specific promotion franchisor take-over of operations on a temporary basis until new franchisee is selected negotiating 'grace periods' for debts refinancing resizing of business transferring to new operator combination of these strategies |
Roles and responsibilities may include: | disposing of assets informing customers of new arrangements managing financial settlements and handling debtors managing supplier relationships during closure/transfer selecting new franchisees |
Disposal of assets may include: | offer to new franchisee/s sale tender |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Discuss, document and analyse reasons for closure with relevant stakeholders | |||
| Use lessons learned from previous franchise closures and potential franchise closures to arrive at alternative strategies | |||
| Research and negotiate alternative strategies to closure with franchisee and relevant third parties | |||
| Assess feasibility of transferring franchise to new franchisee | |||
| Implement, where feasible, alternative arrangements to closure including transfer | |||
| Determine roles and responsibilities of all parties in closure or transfer in line with the Franchising Code of Conduct | |||
| Negotiate process for effecting closure or transfer with relevant stakeholders and document in the form of a plan | |||
| Allocate responsibilities for effecting closure or transfer | |||
| Negotiate closing date or transfer date for franchise with relevant stakeholders | |||
| Communicate closing date or transfer date for franchise to relevant stakeholders | |||
| Carry out disposal of assets according to plan or transfer them to new franchisee | |||
| Facilitate financial settlements with financial institutions or franchisor's financial officers or debt collectors | |||
| Implement arrangements for closure or transfer in consultation with customers | |||
| Dispose of intellectual property including client database according to agreement between franchisor and franchisee | |||
| Undertake checks to ensure that the process for closure or transfer has been completed according to plan | |||
| Analyse implications for franchise operations from review of closure or transfer | |||
| Identify and recommended improvements to franchise operations and management of franchises |
Forms
Assessment Cover Sheet
BSBFRA505B - Manage closure of a franchise
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
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Date:
Assessment Record Sheet
BSBFRA505B - Manage closure of a franchise
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: