Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBHRM403 Mapping and Delivery Guide
Support performance management process

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBHRM403 - Support performance management process
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to assist in the effective implementation of a performance management system and to facilitate employee performance.It applies to human resource officers, or people in similar roles, who work under the direction of a human resource manager.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Review performance management infrastructure
  • Ensure all positions have current position descriptions specifying key requirements of the role
  • Assist in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation
  • Ensure managers have provided reports of performance indicators consistent with the position description requirements
  • Check performance appraisal meetings are held in line with organisational timeframes, that correct documentation has been completed, and necessary parties have recorded agreement
  • Check appropriate organisational procedures have been followed for acknowledging good performance and addressing under-performance
  • Provide advice and support where there is dissention about performance appraisal outcomes
       
Element: Promote performance management system
  • Clarify goals and methods of the performance-management system to employees
  • Promote the performance management system to stakeholders
  • Arrange or deliver training or instruction on using the performance management system
  • Encourage ongoing and regular feedback on personnel performance as well as formal performance appraisals
       
Element: Recommend improvements to performance management system in response to collated data
  • Review performance management documentation to establish trends or problem areas requiring attention
  • Review patterns in skill or performance gaps and consider requirements and options for performance development
  • Assist in revising policies and procedures where necessary
  • Suggest improvements to the performance management system
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Review performance management infrastructure

1.1 Ensure all positions have current position descriptions specifying key requirements of the role

1.2 Assist in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation

1.3 Ensure managers have provided reports of performance indicators consistent with the position description requirements

1.4 Check performance appraisal meetings are held in line with organisational timeframes, that correct documentation has been completed, and necessary parties have recorded agreement

1.5 Check appropriate organisational procedures have been followed for acknowledging good performance and addressing under-performance

1.6 Provide advice and support where there is dissention about performance appraisal outcomes

2 Promote performance management system

2.1 Clarify goals and methods of the performance-management system to employees

2.2 Promote the performance management system to stakeholders

2.3 Arrange or deliver training or instruction on using the performance management system

2.4 Encourage ongoing and regular feedback on personnel performance as well as formal performance appraisals

3 Recommend improvements to performance management system in response to collated data

3.1 Review performance management documentation to establish trends or problem areas requiring attention

3.2 Review patterns in skill or performance gaps and consider requirements and options for performance development

3.3 Assist in revising policies and procedures where necessary

3.4 Suggest improvements to the performance management system

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Review performance management infrastructure

1.1 Ensure all positions have current position descriptions specifying key requirements of the role

1.2 Assist in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation

1.3 Ensure managers have provided reports of performance indicators consistent with the position description requirements

1.4 Check performance appraisal meetings are held in line with organisational timeframes, that correct documentation has been completed, and necessary parties have recorded agreement

1.5 Check appropriate organisational procedures have been followed for acknowledging good performance and addressing under-performance

1.6 Provide advice and support where there is dissention about performance appraisal outcomes

2 Promote performance management system

2.1 Clarify goals and methods of the performance-management system to employees

2.2 Promote the performance management system to stakeholders

2.3 Arrange or deliver training or instruction on using the performance management system

2.4 Encourage ongoing and regular feedback on personnel performance as well as formal performance appraisals

3 Recommend improvements to performance management system in response to collated data

3.1 Review performance management documentation to establish trends or problem areas requiring attention

3.2 Review patterns in skill or performance gaps and consider requirements and options for performance development

3.3 Assist in revising policies and procedures where necessary

3.4 Suggest improvements to the performance management system

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Ensure all positions have current position descriptions specifying key requirements of the role 
Assist in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation 
Ensure managers have provided reports of performance indicators consistent with the position description requirements 
Check performance appraisal meetings are held in line with organisational timeframes, that correct documentation has been completed, and necessary parties have recorded agreement 
Check appropriate organisational procedures have been followed for acknowledging good performance and addressing under-performance 
Provide advice and support where there is dissention about performance appraisal outcomes 
Clarify goals and methods of the performance-management system to employees 
Promote the performance management system to stakeholders 
Arrange or deliver training or instruction on using the performance management system 
Encourage ongoing and regular feedback on personnel performance as well as formal performance appraisals 
Review performance management documentation to establish trends or problem areas requiring attention 
Review patterns in skill or performance gaps and consider requirements and options for performance development 
Assist in revising policies and procedures where necessary 
Suggest improvements to the performance management system 

Forms

Assessment Cover Sheet

BSBHRM403 - Support performance management process
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBHRM403 - Support performance management process

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: