Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBIND201 Mapping and Delivery Guide
Work effectively in a business environment

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBIND201 - Work effectively in a business environment
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to work effectively in a business environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team. It applies to individuals developing basic skills and knowledge in preparation for working in a broad range of settings.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Work within organisational requirements
  • Identify and read organisation’s requirements and responsibilities and seek advice from appropriate persons, where necessary
  • Develop and utilise a current working knowledge and understanding of employee and employer rights and responsibilities
  • Comply with relevant duty of care, legal responsibilities and organisational goals and objectives
  • Identify roles and responsibilities of colleagues and immediate supervisors
  • Identify standards and values considered detrimental to the organisation and communicate this through appropriate channels
  • Identify, recognise and follow behaviour contributing to a safe work environment
       
Element: Work in a team
  • Display courteous and helpful manners at all times
  • Complete allocated tasks
  • Seek assistance when difficulties arise
  • Use questioning techniques to clarify instructions or responsibilities
  • Identify and display a nondiscriminatory attitude in all engagements with staff, management or clients
       
Element: Develop effective work habits
  • Identify work and personal priorities and achieve a work/life balance
  • Apply time management strategies to work duties
  • Observe appropriate dress and behaviour as required by job role
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Work within organisational requirements

1.1 Identify and read organisation’s requirements and responsibilities and seek advice from appropriate persons, where necessary

1.2 Develop and utilise a current working knowledge and understanding of employee and employer rights and responsibilities

1.3 Comply with relevant duty of care, legal responsibilities and organisational goals and objectives

1.4 Identify roles and responsibilities of colleagues and immediate supervisors

1.5 Identify standards and values considered detrimental to the organisation and communicate this through appropriate channels

1.6 Identify, recognise and follow behaviour contributing to a safe work environment

2 Work in a team

2.1 Display courteous and helpful manners at all times

2.2 Complete allocated tasks

2.3 Seek assistance when difficulties arise

2.4 Use questioning techniques to clarify instructions or responsibilities

2.5 Identify and display a nondiscriminatory attitude in all engagements with staff, management or clients

3 Develop effective work habits

3.1 Identify work and personal priorities and achieve a work/life balance

3.2 Apply time management strategies to work duties

3.3 Observe appropriate dress and behaviour as required by job role

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Work within organisational requirements

1.1 Identify and read organisation’s requirements and responsibilities and seek advice from appropriate persons, where necessary

1.2 Develop and utilise a current working knowledge and understanding of employee and employer rights and responsibilities

1.3 Comply with relevant duty of care, legal responsibilities and organisational goals and objectives

1.4 Identify roles and responsibilities of colleagues and immediate supervisors

1.5 Identify standards and values considered detrimental to the organisation and communicate this through appropriate channels

1.6 Identify, recognise and follow behaviour contributing to a safe work environment

2 Work in a team

2.1 Display courteous and helpful manners at all times

2.2 Complete allocated tasks

2.3 Seek assistance when difficulties arise

2.4 Use questioning techniques to clarify instructions or responsibilities

2.5 Identify and display a nondiscriminatory attitude in all engagements with staff, management or clients

3 Develop effective work habits

3.1 Identify work and personal priorities and achieve a work/life balance

3.2 Apply time management strategies to work duties

3.3 Observe appropriate dress and behaviour as required by job role

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and read organisation’s requirements and responsibilities and seek advice from appropriate persons, where necessary 
Develop and utilise a current working knowledge and understanding of employee and employer rights and responsibilities 
Comply with relevant duty of care, legal responsibilities and organisational goals and objectives 
Identify roles and responsibilities of colleagues and immediate supervisors 
Identify standards and values considered detrimental to the organisation and communicate this through appropriate channels 
Identify, recognise and follow behaviour contributing to a safe work environment 
Display courteous and helpful manners at all times 
Complete allocated tasks 
Seek assistance when difficulties arise 
Use questioning techniques to clarify instructions or responsibilities 
Identify and display a nondiscriminatory attitude in all engagements with staff, management or clients 
Identify work and personal priorities and achieve a work/life balance 
Apply time management strategies to work duties 
Observe appropriate dress and behaviour as required by job role 

Forms

Assessment Cover Sheet

BSBIND201 - Work effectively in a business environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBIND201 - Work effectively in a business environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: