Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBINM501 Mapping and Delivery Guide
Manage an information or knowledge management system

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBINM501 - Manage an information or knowledge management system
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to organise training for others for an information or knowledge management system and to manage the use of the system.It applies to individuals who are responsible for seeing that key information and corporate knowledge are retained, accessible to others and improve business outcomes.The unit applies to information or knowledge management systems which comprise policies, protocols, procedures and practices to manage information or knowledge within the organisation and among relevant stakeholders.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Organise learning to use information or knowledge management system
  • Identify learning needs of relevant personnel and stakeholders for input into and use of an information or knowledge management system
  • Identify and secure human, financial and physical resources required for learning activities to use an information or knowledge management system
  • Organise and facilitate learning activities
  • Promote and support use of the system throughout the organisation
  • Monitor and document effectiveness of learning activities
       
Element: Manage use of information or knowledge management system
  • Ensure implementation of policies and procedures for the information or knowledge management system are monitored for compliance, effectiveness and efficiency
  • Address implementation issues and problems as they arise
  • Monitor integration and alignment with data and information systems
  • Collect information on achievement of performance measures
  • Manage contingencies such as system failure or technical difficulties by accessing technical specialist help as required
       
Element: Review use of information or knowledge management system
  • Analyse effectiveness of system and report on strengths and limitations of the system
  • Review business and operational plan and determine how effectively the system is contributing to intended outcomes
  • Make recommendations for improvement to system, policy or work practices
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Organise learning to use information or knowledge management system

1.1 Identify learning needs of relevant personnel and stakeholders for input into and use of an information or knowledge management system

1.2 Identify and secure human, financial and physical resources required for learning activities to use an information or knowledge management system

1.3 Organise and facilitate learning activities

1.4 Promote and support use of the system throughout the organisation

1.5 Monitor and document effectiveness of learning activities

2 Manage use of information or knowledge management system

2.1 Ensure implementation of policies and procedures for the information or knowledge management system are monitored for compliance, effectiveness and efficiency

2.2 Address implementation issues and problems as they arise

2.3 Monitor integration and alignment with data and information systems

2.4 Collect information on achievement of performance measures

2.5 Manage contingencies such as system failure or technical difficulties by accessing technical specialist help as required

3 Review use of information or knowledge management system

3.1 Analyse effectiveness of system and report on strengths and limitations of the system

3.2 Review business and operational plan and determine how effectively the system is contributing to intended outcomes

3.3 Make recommendations for improvement to system, policy or work practices

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Organise learning to use information or knowledge management system

1.1 Identify learning needs of relevant personnel and stakeholders for input into and use of an information or knowledge management system

1.2 Identify and secure human, financial and physical resources required for learning activities to use an information or knowledge management system

1.3 Organise and facilitate learning activities

1.4 Promote and support use of the system throughout the organisation

1.5 Monitor and document effectiveness of learning activities

2 Manage use of information or knowledge management system

2.1 Ensure implementation of policies and procedures for the information or knowledge management system are monitored for compliance, effectiveness and efficiency

2.2 Address implementation issues and problems as they arise

2.3 Monitor integration and alignment with data and information systems

2.4 Collect information on achievement of performance measures

2.5 Manage contingencies such as system failure or technical difficulties by accessing technical specialist help as required

3 Review use of information or knowledge management system

3.1 Analyse effectiveness of system and report on strengths and limitations of the system

3.2 Review business and operational plan and determine how effectively the system is contributing to intended outcomes

3.3 Make recommendations for improvement to system, policy or work practices

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify learning needs of relevant personnel and stakeholders for input into and use of an information or knowledge management system 
Identify and secure human, financial and physical resources required for learning activities to use an information or knowledge management system 
Organise and facilitate learning activities 
Promote and support use of the system throughout the organisation 
Monitor and document effectiveness of learning activities 
Ensure implementation of policies and procedures for the information or knowledge management system are monitored for compliance, effectiveness and efficiency 
Address implementation issues and problems as they arise 
Monitor integration and alignment with data and information systems 
Collect information on achievement of performance measures 
Manage contingencies such as system failure or technical difficulties by accessing technical specialist help as required 
Analyse effectiveness of system and report on strengths and limitations of the system 
Review business and operational plan and determine how effectively the system is contributing to intended outcomes 
Make recommendations for improvement to system, policy or work practices 

Forms

Assessment Cover Sheet

BSBINM501 - Manage an information or knowledge management system
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBINM501 - Manage an information or knowledge management system

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: