Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBINM601 Mapping and Delivery Guide
Manage knowledge and information

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBINM601 - Manage knowledge and information
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to develop and maintain information processing systems to support decision making; and to optimise the use of knowledge and learning throughout the organisation.It applies to individuals who are responsible for ensuring that critical knowledge and information are readily available to review the organisation’s performance and to ensure its effective functioning. It applies to a wide range of knowledge and information such as business performance data, customer feedback, statistical data and financial data.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Obtain information relevant to business issues
  • Review staff and customer feedback and business performance data
  • Identify, define and analyse business problems and issues
  • Identify information required to reach a decision on problems/issues
  • Source and gather reliable information
  • Test information for reliability and validity and reject where contradictory or ambiguous
  • Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately
       
Element: Analyse information and knowledge
  • Ensure objectives for analyses are clear, relevant and consistent with the decisions required
  • Identify patterns and emerging trends correctly and interpret as to cause and effect
  • Utilise statistical analyses and interpretation where appropriate
  • Undertake sensitivity analysis on any proposed options
  • Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn
  • Adjust management information systems/decision support systems to meet information processing objectives
       
Element: Take decisions on business issues identified
  • Ensure sufficient valid and reliable information/evidence is available to support a decision
  • Utilise risk management plans to determine acceptable courses of action
  • Utilise appropriate quantitative methods to assist decision making
  • Consult specialists and other relevant groups and individuals
  • Ensure decisions taken are within the delegation/accountability of the group/individual responsible
  • Make decisions in accordance with organisational guidelines and procedures
  • Ensure decisions taken are consistent with organisational objectives, values and standards
  • Ensure decisions are taken in a timely manner
       
Element: Disseminate information to the organisation
  • Ensure advice/information needs are documented and are specific to location, format and time line requirements
  • Document information and update databases regularly
  • Design and test systems to meet information requirements of decision makers
  • Ensure information is uptodate, accurate, relevant and sufficient for the recipient
  • Develop communication plans and disseminate information
  • Adhere to confidentiality/privacy policies in the transmission/release of information/advice
  • Review and update communication plans regularly
  • Utilise technology which provides optimum efficiency and quality
  • Maintain corporate knowledge and ensure security
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain information relevant to business issues

1.1 Review staff and customer feedback and business performance data

1.2 Identify, define and analyse business problems and issues

1.3 Identify information required to reach a decision on problems/issues

1.4 Source and gather reliable information

1.5 Test information for reliability and validity and reject where contradictory or ambiguous

1.6 Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately

2 Analyse information and knowledge

2.1 Ensure objectives for analyses are clear, relevant and consistent with the decisions required

2.2 Identify patterns and emerging trends correctly and interpret as to cause and effect

2.3 Utilise statistical analyses and interpretation where appropriate

2.4 Undertake sensitivity analysis on any proposed options

2.5 Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn

2.6 Adjust management information systems/decision support systems to meet information processing objectives

3 Take decisions on business issues identified

3.1 Ensure sufficient valid and reliable information/evidence is available to support a decision

3.2 Utilise risk management plans to determine acceptable courses of action

3.3 Utilise appropriate quantitative methods to assist decision making

3.4 Consult specialists and other relevant groups and individuals

3.5 Ensure decisions taken are within the delegation/accountability of the group/individual responsible

3.6 Make decisions in accordance with organisational guidelines and procedures

3.7 Ensure decisions taken are consistent with organisational objectives, values and standards

3.8 Ensure decisions are taken in a timely manner

4 Disseminate information to the organisation

4.1 Ensure advice/information needs are documented and are specific to location, format and time line requirements

4.2 Document information and update databases regularly

4.3 Design and test systems to meet information requirements of decision makers

4.4 Ensure information is uptodate, accurate, relevant and sufficient for the recipient

4.5 Develop communication plans and disseminate information

4.6 Adhere to confidentiality/privacy policies in the transmission/release of information/advice

4.7 Review and update communication plans regularly

4.8 Utilise technology which provides optimum efficiency and quality

4.9 Maintain corporate knowledge and ensure security

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Obtain information relevant to business issues

1.1 Review staff and customer feedback and business performance data

1.2 Identify, define and analyse business problems and issues

1.3 Identify information required to reach a decision on problems/issues

1.4 Source and gather reliable information

1.5 Test information for reliability and validity and reject where contradictory or ambiguous

1.6 Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately

2 Analyse information and knowledge

2.1 Ensure objectives for analyses are clear, relevant and consistent with the decisions required

2.2 Identify patterns and emerging trends correctly and interpret as to cause and effect

2.3 Utilise statistical analyses and interpretation where appropriate

2.4 Undertake sensitivity analysis on any proposed options

2.5 Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn

2.6 Adjust management information systems/decision support systems to meet information processing objectives

3 Take decisions on business issues identified

3.1 Ensure sufficient valid and reliable information/evidence is available to support a decision

3.2 Utilise risk management plans to determine acceptable courses of action

3.3 Utilise appropriate quantitative methods to assist decision making

3.4 Consult specialists and other relevant groups and individuals

3.5 Ensure decisions taken are within the delegation/accountability of the group/individual responsible

3.6 Make decisions in accordance with organisational guidelines and procedures

3.7 Ensure decisions taken are consistent with organisational objectives, values and standards

3.8 Ensure decisions are taken in a timely manner

4 Disseminate information to the organisation

4.1 Ensure advice/information needs are documented and are specific to location, format and time line requirements

4.2 Document information and update databases regularly

4.3 Design and test systems to meet information requirements of decision makers

4.4 Ensure information is uptodate, accurate, relevant and sufficient for the recipient

4.5 Develop communication plans and disseminate information

4.6 Adhere to confidentiality/privacy policies in the transmission/release of information/advice

4.7 Review and update communication plans regularly

4.8 Utilise technology which provides optimum efficiency and quality

4.9 Maintain corporate knowledge and ensure security

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review staff and customer feedback and business performance data 
Identify, define and analyse business problems and issues 
Identify information required to reach a decision on problems/issues 
Source and gather reliable information 
Test information for reliability and validity and reject where contradictory or ambiguous 
Utilise formal and informal networks to access corporate knowledge/memory not held in formal systems and review appropriately 
Ensure objectives for analyses are clear, relevant and consistent with the decisions required 
Identify patterns and emerging trends correctly and interpret as to cause and effect 
Utilise statistical analyses and interpretation where appropriate 
Undertake sensitivity analysis on any proposed options 
Ensure documentation reflects a logical approach to the evaluation of the evidence and conclusions drawn 
Adjust management information systems/decision support systems to meet information processing objectives 
Ensure sufficient valid and reliable information/evidence is available to support a decision 
Utilise risk management plans to determine acceptable courses of action 
Utilise appropriate quantitative methods to assist decision making 
Consult specialists and other relevant groups and individuals 
Ensure decisions taken are within the delegation/accountability of the group/individual responsible 
Make decisions in accordance with organisational guidelines and procedures 
Ensure decisions taken are consistent with organisational objectives, values and standards 
Ensure decisions are taken in a timely manner 
Ensure advice/information needs are documented and are specific to location, format and time line requirements 
Document information and update databases regularly 
Design and test systems to meet information requirements of decision makers 
Ensure information is uptodate, accurate, relevant and sufficient for the recipient 
Develop communication plans and disseminate information 
Adhere to confidentiality/privacy policies in the transmission/release of information/advice 
Review and update communication plans regularly 
Utilise technology which provides optimum efficiency and quality 
Maintain corporate knowledge and ensure security 

Forms

Assessment Cover Sheet

BSBINM601 - Manage knowledge and information
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBINM601 - Manage knowledge and information

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: