Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBINN601 Mapping and Delivery Guide
Lead and manage organisational change

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBINN601 - Lead and manage organisational change
Description
Employability Skills
Learning Outcomes and Application This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies.It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area. The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify change requirements and opportunities
  • Identifystrategic change needsthrough an analysis of organisational objectives
  • Review existing policies and practices against strategic objectives to identify where changes are required
  • Monitor theexternal environmentto identify events or trends that impact on the achievement of organisational objectives
  • Identifymajor operational change requirementsdue to performance gaps, business opportunities or threats, or management decisions
  • Review and prioritise change requirements or opportunities withrelevant managers
  • Consult stakeholders, specialists and experts to assist in the identification of major change requirements and opportunities
       
Element: Develop change management strategy
  • Undertake cost-benefit analysis for high priority change requirements and opportunities
  • Undertakerisk analysis and apply problem solving and innovation skills to identifybarriers to change and agree and record mitigation strategies
  • Developchange management project plan
  • Obtainapprovalsfrom relevant authorities to confirm the change management process
  • Assign resourcesto the project and agree reporting protocols with relevant managers
       
Element: Implement change management strategy
  • Develop communication or education plan, in consultation with relevant groups and individuals, to promote the benefits of the change to the organisation and to minimise loss
  • Arrange and manage activities to deliver the communication or education plans to relevant groups and individuals
  • Consult with relevant groups and individuals for input into the change process
  • Identify and respond to barriers to the change according to risk management plans
  • Actioninterventions and activitiesset out in project plan according to project timetable
  • Activate strategies for embedding the change
  • Conduct regular evaluation and review and modify project plan where appropriate to achieve change program objectives
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Identify change requirements and opportunities

1.1 Identifystrategic change needsthrough an analysis of organisational objectives

1.2 Review existing policies and practices against strategic objectives to identify where changes are required

1.3 Monitor theexternal environmentto identify events or trends that impact on the achievement of organisational objectives

1.4 Identifymajor operational change requirementsdue to performance gaps, business opportunities or threats, or management decisions

1.5 Review and prioritise change requirements or opportunities withrelevant managers

1.6 Consult stakeholders, specialists and experts to assist in the identification of major change requirements and opportunities

2 Develop change management strategy

2.1 Undertake cost-benefit analysis for high priority change requirements and opportunities

2.2 Undertakerisk analysis and apply problem solving and innovation skills to identifybarriers to change and agree and record mitigation strategies

2.3 Developchange management project plan

2.4 Obtainapprovalsfrom relevant authorities to confirm the change management process

2.5 Assign resourcesto the project and agree reporting protocols with relevant managers

3 Implement change management strategy

3.1 Develop communication or education plan, in consultation with relevant groups and individuals, to promote the benefits of the change to the organisation and to minimise loss

3.2 Arrange and manage activities to deliver the communication or education plans to relevant groups and individuals

3.3 Consult with relevant groups and individuals for input into the change process

3.4 Identify and respond to barriers to the change according to risk management plans

3.5 Actioninterventions and activitiesset out in project plan according to project timetable

3.6 Activate strategies for embedding the change

3.7 Conduct regular evaluation and review and modify project plan where appropriate to achieve change program objectives

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Identify change requirements and opportunities

1.1 Identifystrategic change needsthrough an analysis of organisational objectives

1.2 Review existing policies and practices against strategic objectives to identify where changes are required

1.3 Monitor theexternal environmentto identify events or trends that impact on the achievement of organisational objectives

1.4 Identifymajor operational change requirementsdue to performance gaps, business opportunities or threats, or management decisions

1.5 Review and prioritise change requirements or opportunities withrelevant managers

1.6 Consult stakeholders, specialists and experts to assist in the identification of major change requirements and opportunities

2 Develop change management strategy

2.1 Undertake cost-benefit analysis for high priority change requirements and opportunities

2.2 Undertakerisk analysis and apply problem solving and innovation skills to identifybarriers to change and agree and record mitigation strategies

2.3 Developchange management project plan

2.4 Obtainapprovalsfrom relevant authorities to confirm the change management process

2.5 Assign resourcesto the project and agree reporting protocols with relevant managers

3 Implement change management strategy

3.1 Develop communication or education plan, in consultation with relevant groups and individuals, to promote the benefits of the change to the organisation and to minimise loss

3.2 Arrange and manage activities to deliver the communication or education plans to relevant groups and individuals

3.3 Consult with relevant groups and individuals for input into the change process

3.4 Identify and respond to barriers to the change according to risk management plans

3.5 Actioninterventions and activitiesset out in project plan according to project timetable

3.6 Activate strategies for embedding the change

3.7 Conduct regular evaluation and review and modify project plan where appropriate to achieve change program objectives

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identifystrategic change needsthrough an analysis of organisational objectives 
Review existing policies and practices against strategic objectives to identify where changes are required 
Monitor theexternal environmentto identify events or trends that impact on the achievement of organisational objectives 
Identifymajor operational change requirementsdue to performance gaps, business opportunities or threats, or management decisions 
Review and prioritise change requirements or opportunities withrelevant managers 
Consult stakeholders, specialists and experts to assist in the identification of major change requirements and opportunities 
Undertake cost-benefit analysis for high priority change requirements and opportunities 
Undertakerisk analysis and apply problem solving and innovation skills to identifybarriers to change and agree and record mitigation strategies 
Developchange management project plan 
Obtainapprovalsfrom relevant authorities to confirm the change management process 
Assign resourcesto the project and agree reporting protocols with relevant managers 
Develop communication or education plan, in consultation with relevant groups and individuals, to promote the benefits of the change to the organisation and to minimise loss 
Arrange and manage activities to deliver the communication or education plans to relevant groups and individuals 
Consult with relevant groups and individuals for input into the change process 
Identify and respond to barriers to the change according to risk management plans 
Actioninterventions and activitiesset out in project plan according to project timetable 
Activate strategies for embedding the change 
Conduct regular evaluation and review and modify project plan where appropriate to achieve change program objectives 

Forms

Assessment Cover Sheet

BSBINN601 - Lead and manage organisational change
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBINN601 - Lead and manage organisational change

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: