Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBLED301A Mapping and Delivery Guide
Undertake e-learning

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBLED301A - Undertake e-learning
Description This unit describes the performance outcomes, skills and knowledge required to undertake learning using electronic and communication technologies. It relates to the identification of learning needs and opportunities and to the development of an e-learning plan.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application The unit focuses on learning undertaken with the use of electronic and communication technologies. It is particularly useful in situations requiring self-directed or self-managed approaches to learning.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Workforce Development - Learning and Development
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify learning needs
  • Identify personal learning needs and skill gaps through self assessment
  • Self-assess learning factors related to e learning and identify any support required to optimise e learning outcomes
  • Identify and prioritise required outcomes from e learning in accordance with individual, team and organisational requirements
       
Element: Identify e-learning opportunities
  • In consultation with management, assess the range of suitable e-learning opportunities in accordance with identified learning outcomes, available technology, time and budgetary requirements
  • Examine e learning content, materials and on-line methodology to determine their quality, applicability and acceptability to individual and organisational requirements
  • Determine blended training solutions in accordance with organisational requirements where e learning opportunities alone are insufficient to meet personal learning needs
       
Element: Develop an e-learning plan
  • Negotiate the inclusion of agreed e learning opportunities and timeframes in learning plans in accordance with individual and organisational needs
  • Negotiate and include time required to access e learning opportunities in learning plans
  • Prepare, and obtain management agreement for, learning plans and required resources
  • Negotiate with management for the recognition of competencies developed through e learning
       
Element: Undertake e-learning
  • Agree re-negotiated workload and deadlines with management to provide for the allocation of e learning time in accordance with agreed e learning plan and budgetary requirements
  • Undertake e learning in accordance with e learning plan and manage contingencies when unforeseen circumstances arise
  • Manage the integration of work and learning in accordance with the e learning plan and organisational requirements
       
Element: Review e-learning
  • Evaluate the e learning experience in terms of its applicability to individual learning style and individual / organisational satisfaction with the process and the outcomes
  • Consider the advantages and disadvantages of e learning and make recommendations regarding participation in future e learning where necessary
  • Review and adjust individual e learning plan in accordance with individual requirements and organisational needs
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

integrated demonstration of all elements of competency and their performance criteria

negotiating with stakeholders to develop an e-learning plan that meets individual and organisational needs

successful contingency management

satisfactory e-learning outcomes for self and organisation.

Context of and specific resources for assessment

Assessment must ensure:

the learner and trainer have access to appropriate documentation and resources normally used in the workplace.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

assessment of learning outcomes resulting from the application of e-learning and the development of options to address contingencies

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

observation of presentations on e-learning programs

review of learning plan and its development

oral or written questioning to assess knowledge of e-learning applications, self-assessment processes and evaluation techniques.

Evidence should be collected over a period of time which is sufficient to include an appropriate range and variety of situations.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Certificate III in Customer Contact.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills for negotiation with management

computer literacy to access e-learning

literacy skills to interpret information about e-learning opportunities

numeracy skills of complying with budgetary requirements

self assessment skills to identify skill gaps

self management skills to maintain motivation and seek assistance

time management skills

Required knowledge

Internet / World Wide Web

legal, ethical and security issues relating to e-learning

organisational learning and development policy

personal competency requirements

relevant legislation, codes and national standards such as:

award and enterprise agreements

national, State/Territory legislative requirements especially in regard to Occupational Health and Safety

industry codes of practice

OECD International Guidelines for Consumer Protection in E-Commerce

copyright laws

anti-discrimination

defamation laws

privacy legislation

intellectual property, confidentiality requirements.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Learning needs may include:

application of new information

business processes

competencies to access e-learning

corporate values and culture

development/update of existing skills and knowledge

new technology

new work practices

Learning factors may include:

comfort with online technologies

cultural, language and educational background

language, literacy and numeracy

level of confidence or anxiety

physical ability / disability

preferred learning style

previous experience with e-learning

Required support may include:

access to the internet from home

class-based / face-to-face

dedicated e-learning personal computer in a quiet location in the workplace

induction into e-learning

laptop computer

learning / assessment partners

online tutors

print-based materials

technical experts

workplace mentors

e-learning opportunities may include:

discussion boards

e-mail

intranet

iPod

mobile phones

multi-media

PC based

video-conferencing

internet

Online methodology may include:

adaptable to learner preferences and values

business simulations

choice of male or female 'mentor'

e-seminars, with experts talking on video about cutting edge developments

e-study: a blend of text, graphics and on-screen interactions

exploration of underlying issues

interaction with fellow e-students and instructors in threaded discussions

interactive technologies

mentor discussion re choices made

personalised to user's learning style

scenarios

short (10 - 15 minute) segments

use of multimedia

user control of the action

Blended training solutions may include:

e-learning and face-to-face training courses

e-learning and on-the-job training

e-learning and traditional distance education

Contingency management may include:

re-negotiating dedicated e-learning time

re-negotiating timeframes

re-negotiating work deadlines

re-scheduling e-learning

Unforeseen circumstances may include:

absent staff

changed work requirements

illness (self or others)

increased workload

urgent work

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify personal learning needs and skill gaps through self assessment 
Self-assess learning factors related to e learning and identify any support required to optimise e learning outcomes 
Identify and prioritise required outcomes from e learning in accordance with individual, team and organisational requirements 
In consultation with management, assess the range of suitable e-learning opportunities in accordance with identified learning outcomes, available technology, time and budgetary requirements 
Examine e learning content, materials and on-line methodology to determine their quality, applicability and acceptability to individual and organisational requirements 
Determine blended training solutions in accordance with organisational requirements where e learning opportunities alone are insufficient to meet personal learning needs 
Negotiate the inclusion of agreed e learning opportunities and timeframes in learning plans in accordance with individual and organisational needs 
Negotiate and include time required to access e learning opportunities in learning plans 
Prepare, and obtain management agreement for, learning plans and required resources 
Negotiate with management for the recognition of competencies developed through e learning 
Agree re-negotiated workload and deadlines with management to provide for the allocation of e learning time in accordance with agreed e learning plan and budgetary requirements 
Undertake e learning in accordance with e learning plan and manage contingencies when unforeseen circumstances arise 
Manage the integration of work and learning in accordance with the e learning plan and organisational requirements 
Evaluate the e learning experience in terms of its applicability to individual learning style and individual / organisational satisfaction with the process and the outcomes 
Consider the advantages and disadvantages of e learning and make recommendations regarding participation in future e learning where necessary 
Review and adjust individual e learning plan in accordance with individual requirements and organisational needs 

Forms

Assessment Cover Sheet

BSBLED301A - Undertake e-learning
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBLED301A - Undertake e-learning

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: