Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBLEG304 Mapping and Delivery Guide
Apply the principles of confidentiality and security within the legal environment

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBLEG304 - Apply the principles of confidentiality and security within the legal environment
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to use ethical behaviour when dealing with sensitive and confidential information in a legal environment.It applies to individuals who provide services to support legal practitioners, while under supervision. This unit underpins all units of competency in the Legal Services stream.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Work within accepted codes of conduct
  • Submit work for review and approval by the legal practitioner who delegated the task/s
  • Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation
  • Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter
  • Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter
  • Treat clients and fellow workers with respect
  • Take care to behave with honesty and integrity at all times
  • Direct trust account monies to legal practitioner for receipt
       
Element: Follow confidentiality procedures
  • Assess information with regard to what is and what is not disclosable
  • Use discretion and judgement in all communications
  • Discuss clientrelated matters only within the confines of the practice and with appropriate personnel
       
Element: Follow security procedures
  • Appropriately store and secure file related information, including electronically stored information
  • Hold discussions relating to client matters in a private location
  • Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures
  • Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Work within accepted codes of conduct

1.1 Submit work for review and approval by the legal practitioner who delegated the task/s

1.2 Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation

1.3 Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter

1.4 Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter

1.5 Treat clients and fellow workers with respect

1.6 Take care to behave with honesty and integrity at all times

1.7 Direct trust account monies to legal practitioner for receipt

2. Follow confidentiality procedures

2.1 Assess information with regard to what is and what is not disclosable

2.2 Use discretion and judgement in all communications

2.3 Discuss clientrelated matters only within the confines of the practice and with appropriate personnel

3. Follow security procedures

3.1 Appropriately store and secure file related information, including electronically stored information

3.2 Hold discussions relating to client matters in a private location

3.3 Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures

3.4 Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Work within accepted codes of conduct

1.1 Submit work for review and approval by the legal practitioner who delegated the task/s

1.2 Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation

1.3 Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter

1.4 Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter

1.5 Treat clients and fellow workers with respect

1.6 Take care to behave with honesty and integrity at all times

1.7 Direct trust account monies to legal practitioner for receipt

2. Follow confidentiality procedures

2.1 Assess information with regard to what is and what is not disclosable

2.2 Use discretion and judgement in all communications

2.3 Discuss clientrelated matters only within the confines of the practice and with appropriate personnel

3. Follow security procedures

3.1 Appropriately store and secure file related information, including electronically stored information

3.2 Hold discussions relating to client matters in a private location

3.3 Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures

3.4 Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Submit work for review and approval by the legal practitioner who delegated the task/s 
Keep paperwork up to date and forward reports on the progress of matter/s to clients regularly according to instructions and relevant legislation 
Ensure contact with the opposing party in legal disputes occurs only under the specific direction of the legal practitioner responsible for the matter 
Promptly communicate conflict of interest or potential conflict of interest in a legal matter to the legal practitioner responsible for the matter 
Treat clients and fellow workers with respect 
Take care to behave with honesty and integrity at all times 
Direct trust account monies to legal practitioner for receipt 
Assess information with regard to what is and what is not disclosable 
Use discretion and judgement in all communications 
Discuss clientrelated matters only within the confines of the practice and with appropriate personnel 
Appropriately store and secure file related information, including electronically stored information 
Hold discussions relating to client matters in a private location 
Ensure all documents/exhibits relating to a file are locked away securely after use according to a firm’s policies and procedures 
Ensure all materials required by legislation to be stored for certain periods of time are clearly labelled and stored securely according to a firm’s policies and procedures 

Forms

Assessment Cover Sheet

BSBLEG304 - Apply the principles of confidentiality and security within the legal environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBLEG304 - Apply the principles of confidentiality and security within the legal environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: