• BSBPMG405A - Apply human resources management approaches

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBPMG405A Mapping and Delivery Guide
Apply human resources management approaches

Version 1.0
Issue Date: April 2024


Qualification -
Unit of Competency BSBPMG405A - Apply human resources management approaches
Description This unit describes the performance outcomes, skills and knowledge required to assist with aspects of human resources management of a project. This involves establishing human resource requirements, identifying the learning and development needs of people working on the project, facilitating these needs being met and resolving conflict within the team.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to a project team member working under the direction of a project manager with other project team members. The individual may be operating within an organisation or as a consultant. The skills should be applied in the context of multiple complex projects, with the individual operating as part of a specialist project management team.In the context of this unit a complex project is defined as a project which involves:the need for a comprehensive and multi faceted project planthe need for a formal internal or external communications strategya dedicated and diverse project budgetmultiple administrative componentsmultiple operational componentsa wide range of stakeholdersa project operations team.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Management and Leadership - Project Management
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Assist with determining human resource requirements
  • Analyse work breakdown structure to determine human resource requirements
  • Assess skill levels of project personnel against project task requirements
  • Assign responsibilities for achieving project deliverables
       
Element: Assist with human resource monitoring and stakeholder liaison
  • Monitor the work of project personnel against assigned roles and responsibilities
  • Track, monitor and control actual effort against plan, review skill levels against allocated tasks and recommend remedial action, where required, to others
  • Contribute to tracking, monitoring and controlling stakeholder participation and communication with the project
  • Advise others when assigned responsibilities are not met by project personnel, or stakeholder expectations are at variance
  • Undertake work in a multi-disciplinary environment in accordance with established human resource management practices, plans, guidelines and procedures to achieve designated project objectives
  • Resolve potential and actual conflicts in accordance with agreed dispute resolution processes or report to others for resolution
  • Offer human resource development opportunities to individuals with skill gaps
       
Element: Contribute to evaluating human resource and stakeholder management practices
  • Contribute to assessing the overall effectiveness of project human resource management and document lessons learned
  • Report human resource issues to others to aid the continuous improvement process
  • Contribute to stakeholder satisfaction analysis and assist with post-project operational review
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

use of work breakdown structures in human resource project planning

use of effective methods for monitoring roles and responsibilities in multiple complex projects

knowledge of methods for providing feedback on performance and for improving performance of project team members.

Context of and specific resources for assessment

Assessment must ensure:

access to examples of project management documentation for human resource management.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following assessment methods are appropriate for this unit:

analysis of responses to case studies and scenarios which reflect human resource issues and problems in a project management context

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

analysis of responses addressing different project human resource management scenarios

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

analysis of responsibilities assigned for achieving project deliverables

review of documentation about lessons learned

evaluation of reports developed about human resource issues.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Certificate IV in Project Management.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

literacy skills to read and interpret project plans and schedules

planning and monitoring skills to track performance in relation to assigned tasks

teamwork and communication skills to resolve conflict, advise others of performance issues and deal with stakeholders.

Required knowledge

job design principles and work breakdown structures

learning and development options

project roles, responsibilities and reporting requirements in relation to human resources.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Work breakdown structure is:

a planning tool or process which divides and sub-divides the work of a project into smaller, more manageable work packages

Others may include:

project manager

project specialists or other personnel

relevant project authority

team members

Practices, plans guidelines and procedures may include:

industrial relations agreements and guidelines

organisation project management procedures

professional operating standards

project human resources management plan

skills framework nominating skill levels required for specific types of project activities

staffing plan/job description

Human resource development opportunities may include:

action learning sets

coaching and mentoring

performance feedback

team building and group activities

training

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Analyse work breakdown structure to determine human resource requirements 
Assess skill levels of project personnel against project task requirements 
Assign responsibilities for achieving project deliverables 
Monitor the work of project personnel against assigned roles and responsibilities 
Track, monitor and control actual effort against plan, review skill levels against allocated tasks and recommend remedial action, where required, to others 
Contribute to tracking, monitoring and controlling stakeholder participation and communication with the project 
Advise others when assigned responsibilities are not met by project personnel, or stakeholder expectations are at variance 
Undertake work in a multi-disciplinary environment in accordance with established human resource management practices, plans, guidelines and procedures to achieve designated project objectives 
Resolve potential and actual conflicts in accordance with agreed dispute resolution processes or report to others for resolution 
Offer human resource development opportunities to individuals with skill gaps 
Contribute to assessing the overall effectiveness of project human resource management and document lessons learned 
Report human resource issues to others to aid the continuous improvement process 
Contribute to stakeholder satisfaction analysis and assist with post-project operational review 

Forms

Assessment Cover Sheet

BSBPMG405A - Apply human resources management approaches
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBPMG405A - Apply human resources management approaches

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: