- BSBPMG507A - Manage project communications
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBPMG507A Mapping and Delivery Guide
Manage project communications
Version 1.0
Issue Date: April 2024
| Qualification | - |
Unit of Competency | BSBPMG507A - Manage project communications |
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| Description | This unit describes the performance outcomes, skills and knowledge required to link people, ideas and information at all stages in the project life cycle. Project communications management ensures the timely and appropriate generation, collection, dissemination, storage and disposal of project information through formal structures and processes.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement. | ||
| Employability Skills | This unit contains employability skills. | ||
| Learning Outcomes and Application | This unit applies to an individual who is clearly and solely responsible for the management and leadership of a complex project, either as an employee of an organisation or an external consultant.In the context of this unit a complex project is defined as a project which involves:the need for a comprehensive and multi faceted project planthe need for a formal internal or external communications strategya dedicated and diverse project budgetmultiple administrative componentsmultiple operational componentsa wide range of stakeholdersa project operations team.The functions performed by a program manager to manage communications within multiple projects are addressed in BSBPMG607A Direct communications management of a project program. | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | |||
| Competency Field | Management and Leadership - Project Management | ||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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| Elements of Competency | Performance Criteria | |||||||
| Element: Plan communications processes |
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| Element: Manage project information |
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| Element: Assess communications management outcomes |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: development and implementation of a range of project communications that facilitate effective outcomes for multiple complex projects knowledge of the place of communications within the project life cycle. |
Context of and specific resources for assessment | Assessment must ensure: access to project communication documentation consideration of feedback from project team members and other stakeholders as to how effectively communication was managed. |
Method of assessment | A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit: direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate oral or written questioning to assess knowledge of strategies for managing project communications and their application to different situations analysis of responses in addressing case studies and scenarios which present project communication management issues and problems observation of performance in role plays which demonstrate communication skills evaluation of communications management plan review of identification and reporting of communication and information management system problems. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: other units from the Diploma of Project Management. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
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Required skills |
literacy skills to write reports and communicate key issues technology skills to facilitate effective communication organisational skills to manage information analytical skills to review project outcomes. |
Required knowledge |
project life cycle and the place of communications within it project management information systems and their various applications. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Delegated authority means that activities may: | be conducted routinely or as changing circumstances dictate be done independently within broad guidance or by taking the lead of a team involve consultation with other project members, teams and internal stakeholders involve the selection, use and supervision of appropriate communications management methods and tools take into account internal organisational change and external environmental change |
Project management information system is a means for communicating knowledge about the project and provides a systematic approach to the storing, searching and retrieval of information relevant to the project and may include: | complex computer-based systems modified systems to cater for unique project requirements simple manual systems |
Communication networks may include: | client organisation and end users formal networks informal networks organisation's communication networks specific networks |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Identify, document and analyse information requirements, with input from stakeholders and guidance from a higher project authority, as the basis for communications planning | |||
| Develop, within delegated authority, an agreed communications management plan to ensure clarity of understanding and achievement of project objectives throughout the project life cycle | |||
| Establish and maintain designated project management information system (PMIS) to ensure the quality, validity, timeliness and integrity of information and communication | |||
| Manage the generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders within established systems and procedures to aid decision making processes throughout the project life cycle | |||
| Implement, modify, monitor and control designated information validation processes to optimise quality and accuracy of data | |||
| Implement and maintain agreed communication networks between project staff, client and other stakeholders to ensure effective communications at appropriate levels throughout the project life cycle | |||
| Identify communication and information management system problems and report them to a higher project authority | |||
| Conduct finalisation activities to ensure agreed ownership of, and responsibility for, information collected | |||
| Review project outcomes to determine the effectiveness of management information and communications processes and procedures | |||
| Identify and document lessons learned and recommended improvements, and pass on to higher project authority for application in future projects |
Forms
Assessment Cover Sheet
BSBPMG507A - Manage project communications
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
BSBPMG507A - Manage project communications
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: