Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBPMG516A Mapping and Delivery Guide
Manage project information and communication

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency BSBPMG516A - Manage project information and communication
Description This unit describes the performance outcomes, skills and knowledge required to link people, ideas and information at all stages in the project life cycle. Project communication management ensures the timely and appropriate generation, collection, dissemination, storage and disposal of project information through formal structures and processes.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to those responsible for managing and leading a project in an organisation, business or as a consultant.The project manager operates within assigned authority levels, and is responsible for own performance and the performance of others.The project manager may undertake the work in the context of an organisational program and/or portfolio of projects.This unit has generic application for projects in a range of industries, organisations and contexts.In the context of this unit a project is defined as involving:a comprehensive, detailed and integrated project management plana formal communication plana dedicated and project-based budgetformal and planned engagement with a wide range of stakeholdersa documented risk, issues and change-management methodologya quality plan with assurance and control processesa project team-based environment.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites Not applicable.
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Plan information and communication processes
  • Identify, analyse and document information requirements, with input from stakeholders, as the basis for communication planning
  • Develop, within delegated authority, an agreed communication management plan to support the achievement of project objectives
  • Establish and maintain designated project-management information system to ensure the quality, validity, timeliness and integrity of information and communication
       
Element: Implement project information and communication processes
  • Manage the generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders
  • Implement, modify, monitor and control designated information-validation processes to optimise quality and accuracy of data
  • Implement and maintain appropriate communication networks
  • Identify and resolve communication and information-management system issues
       
Element: Assess information and communication outcomes
  • Finalise and archive records according to agreed project information ownership and control requirements
  • Review project outcomes to determine the effectiveness of management information and communication processes and procedures
  • Identify and document lessons learned and recommended improvements for application to future projects
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

developing and implementing a range of project communication that facilitates effective outcomes for a project of sufficient complexity to demonstrate the full range of performance requirements

applying workplace-based project information system

developing a project communication plan.

Context of and specific resources for assessment

Assessment must ensure:

access to project communication and information management documentation

consideration of feedback from project team members and other stakeholders as to how effectively communication was managed.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third-party workplace reports of on-the-job performance by the candidate

oral or written questioning to assess knowledge of strategies for managing project information and communication and their application to different situations

analysis of responses in addressing case studies and scenarios that present issues and problems in project communication management

observation of performance in role plays that demonstrate communication skills

evaluation of communication management plan

review of identification and reporting of problems in communication and information management system.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical and organising skills to manage information and review project outcomes

literacy skills to write reports and communicate key issues

technology skills to facilitate effective communication.

Required knowledge

alternative communication methods and media applications

project-management information systems and their various applications.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Delegated authority means that activities may:

be conducted routinely or as changing circumstances dictate

be done independently within broad guidance

involve consultation with other project members, teams and internal stakeholders

involve taking a lead role in a team where required

involve the selection, use and supervision of appropriate communication-management methods and tools

take into account internal organisational change and external environmental change.

Communication management plan may include:

communication strategy, including:

allocated responsibility

frequency

media used

type

objectives

organisational chart

organisational communication policy and procedures

responsibilities

stakeholder communication expectations

stakeholder segmentation against interests, power and influence

target audience

type of project reporting.

Project-management information system:

is a means of communicating knowledge about the project

provides a systematic approach to the storage, searching and retrieval of information relevant to the project

may include:

access authority levels

complex computer-based systems

data ownership considerations

modified systems to cater for unique project requirements

privacy considerations

simple manual systems.

Communication networks may include:

client organisation

community groups

end users

formal networks

informal networks

internet and intranet-based

lobby groups

organisation's communication networks

project governance bodies, including:

expert groups

project directorate

reference groups

steering committees

task teams

working groups

social media.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify, analyse and document information requirements, with input from stakeholders, as the basis for communication planning 
Develop, within delegated authority, an agreed communication management plan to support the achievement of project objectives 
Establish and maintain designated project-management information system to ensure the quality, validity, timeliness and integrity of information and communication 
Manage the generation, gathering, storage, retrieval, analysis and dissemination of information by project staff and stakeholders 
Implement, modify, monitor and control designated information-validation processes to optimise quality and accuracy of data 
Implement and maintain appropriate communication networks 
Identify and resolve communication and information-management system issues 
Finalise and archive records according to agreed project information ownership and control requirements 
Review project outcomes to determine the effectiveness of management information and communication processes and procedures 
Identify and document lessons learned and recommended improvements for application to future projects 

Forms

Assessment Cover Sheet

BSBPMG516A - Manage project information and communication
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBPMG516A - Manage project information and communication

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: