The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

demonstrated experience in directing human resources across a range of concurrent projects so that project objectives are achieved

knowledge of relevant legislation .

Context of and specific resources for assessment

Assessment must ensure:

access to workplace HRM documentation

consideration of feedback from project teams and stakeholders as to how human resource management was handled.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance of scope management techniques by the candidate

analysis of responses addressing different project scope management case studies and scenarios

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

observation of demonstrated techniques in performance feedback and/or conflict resolution

observation of performance in role plays

review of the measurement of individuals' performance against agreed criteria

evaluation of how the staff continuous improvement system was managed

assessment of analysis of individual and team performance and morale levels.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units in the Advanced Diploma of Project Management.

Required skills

planning skills to identify human resource requirements across the program

literacy skills to communicate decisions and to write quality reports

high level leadership skills to inspire trust and confidence in teams, managers and stakeholders

communication and interpersonal skills to convey expectations, negotiate, resolve conflict and motivate performance

problem-solving skills to address HRM issues across the program

coaching and mentoring skills.

Required knowledge

human resource management methods, techniques and tools

relevant legislation

models of performance management and performance development.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project organisation and structure may be affected by external influences such as:

accepted work practices

legislation, including anti-discrimination, equal employment opportunity, affirmative action and occupational health and safety

workplace bargaining

Staff may:

be external to the organisation, such as consultants, collaborative or alliance agencies and external authorities

come from within the organisation, such as staff on loan from other programs/projects

Human resources management methods, techniques and tools may include:

conflict resolution

HRM forecasts, staffing plans and job descriptions

individual and group competency identification and development

performance monitoring, assessment and reporting

staff recruitment and reallocation

Development and training may be formal or informal, and may include:

general management

interpersonal communications

project administration, for example computer applications, filing systems

project management

specialist/professional skills and career progression

team building and group activities