• BSBREL502A - Build international business networks

Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

BSBREL502A Mapping and Delivery Guide
Build international business networks

Version 1.0
Issue Date: March 2024


Qualification -
Unit of Competency BSBREL502A - Build international business networks
Description This unit describes the performance outcomes, skills and knowledge required to build international business networks.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Employability Skills This unit contains employability skills.
Learning Outcomes and Application This unit applies to individuals with managerial responsibility for setting up, maintaining and reviewing participation in international business networks to benefit the business and its clients in a culturally appropriate way.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field Business Development - International Business
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Develop and maintain appropriate international business networks
  • Allocate time to build and maintain international business networks
  • Identify opportunities to build international business networks
  • Use participation in international and Australian business associations, trade fairs, conferences, and professional development activities to establish and maintain a network of support for the business and to enhance personal knowledge of international markets
  • Identify and maximise opportunities to make face-to-face contact with overseas business associates and international business network members
  • Establish communication channels to exchange information and ideas with international business network members
  • Provide input to the network and seek and verify feedback
       
Element: Reflect social and cultural awareness in developing and maintaining international business networks
  • Identify sources of information relating to social and cultural awareness for specific cultural groups within current and prospective network membership
  • Analyse and note sources of information relating to social and cultural awareness for specific cultural groups within current and prospective network membership using available information sources
  • Use communication styles and social mores appropriate to specific cultural groups in relating to individuals and groups within the network
  • Review the quality of communication and relationships with network members on a regular basis to determine effectiveness of communication styles and interactions
       
Element: Review own participation in international business networks
  • Estimate and document costs of own participation in international business networks
  • Quantify and document the value of outcomes derived from participation in international business networks
  • Analyse the value of outcomes derived from participation in international business networks in comparison to costs of participation
  • Ensure that decisions are made and implemented to increase, maintain or decrease participation in networking activity as a result of review process
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

building, maintenance and review of international business network/s to facilitate improved cross-cultural and social communication

knowledge of interpersonal skills required to establish rapport and to build networks internationally.

Context of and specific resources for assessment

Assessment must ensure:

access to international business networks

access to workplace records including journals and diaries if required

access to feedback from other members of candidate's network.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

observation of techniques used to build international business networks

oral or written questioning to assess knowledge of existing international business networks

review of opportunities identified to build international business networks

assessment of analysis and noting of sources of information relating to social and cultural awareness for specific cultural groups within current and prospective network membership

evaluation of analysis of the value of outcomes derived from participation in international business networks in comparison to costs of participation.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

BSBREL501A Build international client relationships.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

interpersonal skills to demonstrate empathy and cultural sensitivity

interpersonal skills to establish rapport and to build networks internationally

research, analysis, evaluation and assessment skills to identify relevant business networks.

Required knowledge

characteristics of specific cultural groups

existing international business networks

identification and overview knowledge of key provisions of relevant legislation from all levels of government that affects business operations, codes of practice and national standards, such as:

Trade Practices Act

principles of communication theory, especially cross-cultural communication

sources of information about relevant cultural groups

sources of information related to cultural groups and support for international business activity.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Networks may include:

formal or informal

government sponsored networks through Austrade or state/territory government agencies

individuals, groups, organisations

personal or business

professional or trade networks

Opportunities to build international business networks may include:

Austrade and state/territory government agency workshops, functions and events

company sponsored travel overseas

conferences

industry or business association functions and events

key events such as (overseas and Australian) national celebrations

product launches

professional development activities

receptions by overseas government bodies in Australia and overseas (e.g. overseas trade delegations, embassies, consulates, trade attachés)

trade fairs

Business associations may include:

government sponsored groups

industry bodies

professional associations

Professional development activities may include:

Austrade and state/territory government agency workshops, functions and events

demonstrations

industry information seminars/conferences

industry training (formal or informal)

pre-launch activities

technical information briefings

trade shows/fairs

Information and ideas may include:

changes in the environment

changing customer requirements

information on competitors' activities

opportunities for new international business activity

personal, professional or business support

trends and movements having an impact on international business activity

Sources of information may include:

academic publications and personnel

advice provided by Austrade and state/territory government agencies, chambers of commerce

staff within own organisation from same cultural group as international clients

trade and business publications

Social and cultural awareness may include:

aspects of culture and society unique to other countries that differ from Australian culture and society

Reviewing the quality of communication and relationships may include:

analysing the business outcomes from relationships cultivated with network members

analysing the responses of network members

gauging confidence gained and given by network members

Quantifying may include:

analysing future gains not yet realised

making estimations and approximations

making projections based on trends

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Allocate time to build and maintain international business networks 
Identify opportunities to build international business networks 
Use participation in international and Australian business associations, trade fairs, conferences, and professional development activities to establish and maintain a network of support for the business and to enhance personal knowledge of international markets 
Identify and maximise opportunities to make face-to-face contact with overseas business associates and international business network members 
Establish communication channels to exchange information and ideas with international business network members 
Provide input to the network and seek and verify feedback 
Identify sources of information relating to social and cultural awareness for specific cultural groups within current and prospective network membership 
Analyse and note sources of information relating to social and cultural awareness for specific cultural groups within current and prospective network membership using available information sources 
Use communication styles and social mores appropriate to specific cultural groups in relating to individuals and groups within the network 
Review the quality of communication and relationships with network members on a regular basis to determine effectiveness of communication styles and interactions 
Estimate and document costs of own participation in international business networks 
Quantify and document the value of outcomes derived from participation in international business networks 
Analyse the value of outcomes derived from participation in international business networks in comparison to costs of participation 
Ensure that decisions are made and implemented to increase, maintain or decrease participation in networking activity as a result of review process 

Forms

Assessment Cover Sheet

BSBREL502A - Build international business networks
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBREL502A - Build international business networks

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: