Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
BSBWRK510A Mapping and Delivery Guide
Manage employee relations
Version 1.0
Issue Date: April 2024
Qualification | - |
Unit of Competency | BSBWRK510A - Manage employee relations |
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Description | This unit describes the performance outcomes, skills and knowledge required to manage employee and industrial relations matters in an organisation. It involves using a range of specialised technical and managerial techniques to plan, carry out and evaluate own work and/or the work of a team.It includes planning and policy development for employee relations as well as negotiation, conflict management, dispute resolution and managing industrial relations. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to those responsible for working across an organisation to ensure that there is a policy infrastructure that ensures legislative compliance and clarifies issues.It applies to those who respond to industrial conflict and grievances, with a well-established, sound theoretical knowledge base in human resources management and industrial relations. They may or may not have responsibility for supervising the work of others but are authorised to oversee industrial relations in the organisation. However they will have knowledge of current industrial relations trends and legislation. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | Not applicable. | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Develop employee and industrial relations policies and plans |
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Element: Implement employee relations policies and plans |
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Element: Manage negotiations to resolve conflict |
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